TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
vr73 from
turbo tax is very convenient
Quintina was very helpful and professional. Thank you Quintina for fixing the issue!
Date published: 2023-04-17
Rated 3 out of 5 by
P S 1 from
Turbo Tax is ok.
Communication via computer text needs work. Unable to scroll down to answer query from Turbo Tax help. Instructions regarding depreciation needs more work. Instruction said to enter 0 (zero) which I did Turbo Tax said error so I entered 0.00 same Turbo Tax result. Tried to communicate via live chat, no positive result. Searched for a phone number finally got a live person who had problems fixing Turbo Tax issue, after several attempts positive result. Turbo Tax showed a 0 (zero) in the problem space which i had entered per Turbo Tax instructions and FAILED Instructions should have indicated a BLANK SPACE!!!!!!!!
Date published: 2023-04-17
Rated 4 out of 5 by
lofromva from
review
from what I can tell good serivce .we shall see. lets hope for the best.
Date published: 2023-04-17
Rated 2 out of 5 by
Nickname okay from
Turbo Tax is too expensive
If I'm doing all of my taxes myself, but this robot of a computer enters the data for me, why are the services more than 30 dollars? I just don't understand with millions of struggling Americans and then they want to fill out their taxes and then you come in keep uncharging and upcharinging. Y'all have enough money to sustain this business without having outrageous privces.
Date published: 2023-04-17
Rated 5 out of 5 by
Debbie 40 from
easy and helpful
I find Turbo Tax very user friendly and I would recommend it to anyone who has a computer.
Date published: 2023-04-17
Rated 5 out of 5 by
Trasee from
Loved it
Fast and effective will use them again very easy to use
Date published: 2023-04-17
Rated 3 out of 5 by
Frustrated too the max from
Turbo Tax is fine
I've used TT quite a few years now. It has run its course, all the cute little sayings about the biggest refund. I never get a refund, I don't like paying more taxes, just so I can get them back later. They mail you a 30% savings code that expires on Feb. 13 such a bogus ad. I will probably be using someone else in the future. You import your data and you still have to manual input things later.
Date published: 2023-04-17
Rated 5 out of 5 by
The Caterer from
Great Product
Turbo Tax is a user-friendly tax product that I highly recommend for everyone who has a straightforward income scenario.
Date published: 2023-04-17
Rated 1 out of 5 by
Unhappy 89 from
Not what it used to be
In the past I went with turbo tax as it was free to inexpensive. I regret using it this time as it was very expensive, I could have gone to a physical h& r block or something and paid the same, but I wouldn't have had the stress of doing it myself. Horrible experience!
Date published: 2023-04-17
Rated 5 out of 5 by
KrisBWWD from
The Calvary - To the Rescue
Fabulous even in April 17. Quick response, clear explanations. Andrea did a great job and transferred me to extra help. Saul was super - very knowledgeable. Stacy was excellent. Highest praise to the Live Help guys. Quick response too
All TurboTax® Offerings Reviews - Page 1676
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
vr73 from
turbo tax is very convenient
Quintina was very helpful and professional. Thank you Quintina for fixing the issue!
Date published: 2023-04-17
Rated 3 out of 5 by
P S 1 from
Turbo Tax is ok.
Communication via computer text needs work. Unable to scroll down to answer query from Turbo Tax help. Instructions regarding depreciation needs more work. Instruction said to enter 0 (zero) which I did Turbo Tax said error so I entered 0.00 same Turbo Tax result. Tried to communicate via live chat, no positive result. Searched for a phone number finally got a live person who had problems fixing Turbo Tax issue, after several attempts positive result. Turbo Tax showed a 0 (zero) in the problem space which i had entered per Turbo Tax instructions and FAILED Instructions should have indicated a BLANK SPACE!!!!!!!!
Date published: 2023-04-17
Rated 4 out of 5 by
lofromva from
review
from what I can tell good serivce .we shall see. lets hope for the best.
Date published: 2023-04-17
Rated 2 out of 5 by
Nickname okay from
Turbo Tax is too expensive
If I'm doing all of my taxes myself, but this robot of a computer enters the data for me, why are the services more than 30 dollars? I just don't understand with millions of struggling Americans and then they want to fill out their taxes and then you come in keep uncharging and upcharinging. Y'all have enough money to sustain this business without having outrageous privces.
Date published: 2023-04-17
Rated 5 out of 5 by
Debbie 40 from
easy and helpful
I find Turbo Tax very user friendly and I would recommend it to anyone who has a computer.
Date published: 2023-04-17
Rated 5 out of 5 by
Trasee from
Loved it
Fast and effective will use them again very easy to use
Date published: 2023-04-17
Rated 3 out of 5 by
Frustrated too the max from
Turbo Tax is fine
I've used TT quite a few years now. It has run its course, all the cute little sayings about the biggest refund. I never get a refund, I don't like paying more taxes, just so I can get them back later. They mail you a 30% savings code that expires on Feb. 13 such a bogus ad. I will probably be using someone else in the future. You import your data and you still have to manual input things later.
Date published: 2023-04-17
Rated 5 out of 5 by
The Caterer from
Great Product
Turbo Tax is a user-friendly tax product that I highly recommend for everyone who has a straightforward income scenario.
Date published: 2023-04-17
Rated 1 out of 5 by
Unhappy 89 from
Not what it used to be
In the past I went with turbo tax as it was free to inexpensive. I regret using it this time as it was very expensive, I could have gone to a physical h& r block or something and paid the same, but I wouldn't have had the stress of doing it myself. Horrible experience!
Date published: 2023-04-17
Rated 5 out of 5 by
KrisBWWD from
The Calvary - To the Rescue
Fabulous even in April 17. Quick response, clear explanations. Andrea did a great job and transferred me to extra help. Saul was super - very knowledgeable. Stacy was excellent. Highest praise to the Live Help guys. Quick response too
All TurboTax® Offerings Reviews - Page 1676
Date published: 2023-04-17