TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from User Friendly, great support On line chat was really helpful and system was user friendly.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Turbo Tax is very easy to use and easy/ quick to download my tax documents and I did talk to one of the "live experts" and it was a very good experience, all my questions answered! He was very nice to speak to and very helpful!!
Date published: 2023-04-17
Rated 4 out of 5 by from Several Glitches Wouldn't let me transmit because I reported 0 for miles driven for work on a rental house. It forced me to complete the schedule E worksheet car & truck expenses worksheet for the rental house despite me not driving any miles for this asset. I reported the correct number 0 but it forced me to enter 1 before it would transmit the return electronically. It said, "miles before 07/01/2022 and business miles after 6/30/2022 must be greater than zero."
Date published: 2023-04-17
Rated 3 out of 5 by from PR0BLEMS When I efiled my pin # was not entered. I had to go back and enter it manually. the appropriate entrance did not seem to be in the software where it should have beem in the filing section. It asked me for my AGI, I am filing jointly, then it asked for my wife's AGI and she does not have one. I put the same AGI in both places and it was continually rejected. I finally put in 0 for my wife; we will see what happens. On a joint return, it should never have asked for my wife's AGI. these errors took a better part of a day and a half while the tax return itself took an hour. it was very frustrating. it will probably be rejected again. I have used Turbo tax for almost 30 years and it gets more convaluted while the service diminishes.
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbotax Very Easy and has lots of self-help and help with live reps if needed. Make sure you get the most
Date published: 2023-04-17
Rated 5 out of 5 by from Great Product I've used TurboTax for many years now and I have never had an issue with my returns. The product is user-friendly and full of great resources to help you file your taxes without stress or worry.
Date published: 2023-04-17
Rated 4 out of 5 by from good Everything went good easy to use and easy to get documents from last year.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to file It's easy for anyone to understand and file their taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from Tax Jesicca was great and very helpful. She answered all my questions.
Date published: 2023-04-17
Rated 5 out of 5 by from Always perfectly helpful I have used turbotax for years and I always love to. It's so easy, it even has little question marks if you are ever confused by a term. Quick and easy, I'll never go anywhere else
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1671
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from User Friendly, great support On line chat was really helpful and system was user friendly.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Turbo Tax is very easy to use and easy/ quick to download my tax documents and I did talk to one of the "live experts" and it was a very good experience, all my questions answered! He was very nice to speak to and very helpful!!
Date published: 2023-04-17
Rated 4 out of 5 by from Several Glitches Wouldn't let me transmit because I reported 0 for miles driven for work on a rental house. It forced me to complete the schedule E worksheet car & truck expenses worksheet for the rental house despite me not driving any miles for this asset. I reported the correct number 0 but it forced me to enter 1 before it would transmit the return electronically. It said, "miles before 07/01/2022 and business miles after 6/30/2022 must be greater than zero."
Date published: 2023-04-17
Rated 3 out of 5 by from PR0BLEMS When I efiled my pin # was not entered. I had to go back and enter it manually. the appropriate entrance did not seem to be in the software where it should have beem in the filing section. It asked me for my AGI, I am filing jointly, then it asked for my wife's AGI and she does not have one. I put the same AGI in both places and it was continually rejected. I finally put in 0 for my wife; we will see what happens. On a joint return, it should never have asked for my wife's AGI. these errors took a better part of a day and a half while the tax return itself took an hour. it was very frustrating. it will probably be rejected again. I have used Turbo tax for almost 30 years and it gets more convaluted while the service diminishes.
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbotax Very Easy and has lots of self-help and help with live reps if needed. Make sure you get the most
Date published: 2023-04-17
Rated 5 out of 5 by from Great Product I've used TurboTax for many years now and I have never had an issue with my returns. The product is user-friendly and full of great resources to help you file your taxes without stress or worry.
Date published: 2023-04-17
Rated 4 out of 5 by from good Everything went good easy to use and easy to get documents from last year.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to file It's easy for anyone to understand and file their taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from Tax Jesicca was great and very helpful. She answered all my questions.
Date published: 2023-04-17
Rated 5 out of 5 by from Always perfectly helpful I have used turbotax for years and I always love to. It's so easy, it even has little question marks if you are ever confused by a term. Quick and easy, I'll never go anywhere else
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1671