TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from TurboTax is Great! Quick and easy service to use and you can files your tax for free.
Date published: 2023-05-01
Rated 1 out of 5 by from Expensive an inefficient I highly recommend you just go with a professional it will cost you just as much and you will not have to deal with the software headache that this is
Date published: 2023-05-01
Rated 5 out of 5 by from Well-done Heather is very attentive and walk me through in every details. She has a lot of patience and endurance. Five star to her
Date published: 2023-05-01
Rated 5 out of 5 by from Excellent Easy to follow along. Took about 2 hours to finish but I think it will be faster in the future!
Date published: 2023-05-01
Rated 5 out of 5 by from Turbo Tax User for over 20 years I have used Turbo Tax for more years that I can remember. I have used both the Personal and my Business taxes with Turbo Taxes. I must like it if I am still using it for over 20 years. Thee only problem I have is some items are not clear in the instructions or explanations. I don't want to take the time for a phone call or chat and would prefer having a place to go to with my question by just typing it in and get a question answered in a fairly reasonable time. I have grown kids and in 2018 closed my businesses due to illness, and am retired. I feel well enough now so I may pick up a client or two this year, so may file Schedule C for 2023. Just enough work to keep me active and involved.
Date published: 2023-05-01
Rated 5 out of 5 by from Great tax platform It was easy to navigate and little or no problems filing
Date published: 2023-05-01
Rated 5 out of 5 by from It is good It took a lot longer than I was hoping and Beverley left me hanging. She was hwlping me and said it was under review and then I heard nothing. Anthony was rhen placed on my return and told me she had signed off for the year and apologized that I was left hangin as I was supposedly supposed to have received an email which i didn't receive. I will deffinetly want to work with him next year!
Date published: 2023-05-01
Rated 5 out of 5 by from It did the job I tried another tax service that did not ask enough questions, so I came back to Turbotax.
Date published: 2023-05-01
Rated 5 out of 5 by from Turbo tax is great! I was really amazed because TurboTax was so easy to use.
Date published: 2023-05-01
Rated 4 out of 5 by from Turbotax makes filing my taxes easy and convenient I appreciate how convenient it is, being able to do my taxes whenever I find the time. I appreciate that the software is linked to most of my banks and other sources of information for easy access to my information. I did not understand why there is a refund processing third party as opposed to having the IRS direct deposit my refund. I read the information but it didn't seem like there was a choice, and if there was, that wasn't clear. Otherwise, everything is well explained and I found the answers to all my questions. Thank you
Date published: 2023-05-01
All TurboTax® Offerings Reviews - Page 168
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Great! Quick and easy service to use and you can files your tax for free.
Date published: 2023-05-01
Rated 1 out of 5 by from Expensive an inefficient I highly recommend you just go with a professional it will cost you just as much and you will not have to deal with the software headache that this is
Date published: 2023-05-01
Rated 5 out of 5 by from Well-done Heather is very attentive and walk me through in every details. She has a lot of patience and endurance. Five star to her
Date published: 2023-05-01
Rated 5 out of 5 by from Excellent Easy to follow along. Took about 2 hours to finish but I think it will be faster in the future!
Date published: 2023-05-01
Rated 5 out of 5 by from Turbo Tax User for over 20 years I have used Turbo Tax for more years that I can remember. I have used both the Personal and my Business taxes with Turbo Taxes. I must like it if I am still using it for over 20 years. Thee only problem I have is some items are not clear in the instructions or explanations. I don't want to take the time for a phone call or chat and would prefer having a place to go to with my question by just typing it in and get a question answered in a fairly reasonable time. I have grown kids and in 2018 closed my businesses due to illness, and am retired. I feel well enough now so I may pick up a client or two this year, so may file Schedule C for 2023. Just enough work to keep me active and involved.
Date published: 2023-05-01
Rated 5 out of 5 by from Great tax platform It was easy to navigate and little or no problems filing
Date published: 2023-05-01
Rated 5 out of 5 by from It is good It took a lot longer than I was hoping and Beverley left me hanging. She was hwlping me and said it was under review and then I heard nothing. Anthony was rhen placed on my return and told me she had signed off for the year and apologized that I was left hangin as I was supposedly supposed to have received an email which i didn't receive. I will deffinetly want to work with him next year!
Date published: 2023-05-01
Rated 5 out of 5 by from It did the job I tried another tax service that did not ask enough questions, so I came back to Turbotax.
Date published: 2023-05-01
Rated 5 out of 5 by from Turbo tax is great! I was really amazed because TurboTax was so easy to use.
Date published: 2023-05-01
Rated 4 out of 5 by from Turbotax makes filing my taxes easy and convenient I appreciate how convenient it is, being able to do my taxes whenever I find the time. I appreciate that the software is linked to most of my banks and other sources of information for easy access to my information. I did not understand why there is a refund processing third party as opposed to having the IRS direct deposit my refund. I read the information but it didn't seem like there was a choice, and if there was, that wasn't clear. Otherwise, everything is well explained and I found the answers to all my questions. Thank you
Date published: 2023-05-01
All TurboTax® Offerings Reviews - Page 168