TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Great Company I have used Turbotax ever since I worked as an Agent II for the 2018 tax season. The process is easy with Intuit Turbotax.
Date published: 2023-04-17
Rated 3 out of 5 by from software needs imporovement this piece of crap wouldn't let me file free as I'm supposed to and I eventually had to sign up for a 59$ PRODUCT I DIDNT want just to file. it was close to deadline and i just got out of the hospital so i was in no mood to fight the machine. i will definitely thing about using another product next year moving on.
Date published: 2023-04-17
Rated 5 out of 5 by from Made it easy!! Was easy to follow steps and format! Thanks TurboTax!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Great THE USE OF TURBO TAX WAS GREAT, EASY AND QUICK YO USE! VERY USER FRIENDLY!!
Date published: 2023-04-17
Rated 1 out of 5 by from awful im too depressed right now to accurately flame you
Date published: 2023-04-17
Rated 5 out of 5 by from great product Very easy to use..................................................................................................
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax I called because my taxes were on a loop and could not figure it out. Rebecca called me back within 10 mnutes and was exceptionally helpful and nice.
Date published: 2023-04-17
Rated 1 out of 5 by from Misleading or missing reminders I had a first time buyers loan from the government for which I repay at $500 a year. TurboTax did not remind me of this repayment and my filing was rejected. I found it more confusing than it has been in prior years.
Date published: 2023-04-17
Rated 5 out of 5 by from So Easy I love that they take your hand and walk you thru everything
Date published: 2023-04-17
Rated 3 out of 5 by from 2022 TAX VERSION IS MUCH CLUNKIER THAN PREVIOUS Many financial documents were NOT pulled up as in past years. I had to manually enter pages of numbers and that's what I pay Turbo Tax to do. I'm very unhappy and feel the price increase is NOT justified. Finally the system locked up during the Transmit step and for 40 minutes, I kept getting dumped by the Robot Verifier. FRUSTRATING. I don't want to print and mail the returns. It's what I pay NOT to do. I'll be looking for another solution for next years taxes.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1638
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Company I have used Turbotax ever since I worked as an Agent II for the 2018 tax season. The process is easy with Intuit Turbotax.
Date published: 2023-04-17
Rated 3 out of 5 by from software needs imporovement this piece of crap wouldn't let me file free as I'm supposed to and I eventually had to sign up for a 59$ PRODUCT I DIDNT want just to file. it was close to deadline and i just got out of the hospital so i was in no mood to fight the machine. i will definitely thing about using another product next year moving on.
Date published: 2023-04-17
Rated 5 out of 5 by from Made it easy!! Was easy to follow steps and format! Thanks TurboTax!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Great THE USE OF TURBO TAX WAS GREAT, EASY AND QUICK YO USE! VERY USER FRIENDLY!!
Date published: 2023-04-17
Rated 1 out of 5 by from awful im too depressed right now to accurately flame you
Date published: 2023-04-17
Rated 5 out of 5 by from great product Very easy to use..................................................................................................
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax I called because my taxes were on a loop and could not figure it out. Rebecca called me back within 10 mnutes and was exceptionally helpful and nice.
Date published: 2023-04-17
Rated 1 out of 5 by from Misleading or missing reminders I had a first time buyers loan from the government for which I repay at $500 a year. TurboTax did not remind me of this repayment and my filing was rejected. I found it more confusing than it has been in prior years.
Date published: 2023-04-17
Rated 5 out of 5 by from So Easy I love that they take your hand and walk you thru everything
Date published: 2023-04-17
Rated 3 out of 5 by from 2022 TAX VERSION IS MUCH CLUNKIER THAN PREVIOUS Many financial documents were NOT pulled up as in past years. I had to manually enter pages of numbers and that's what I pay Turbo Tax to do. I'm very unhappy and feel the price increase is NOT justified. Finally the system locked up during the Transmit step and for 40 minutes, I kept getting dumped by the Robot Verifier. FRUSTRATING. I don't want to print and mail the returns. It's what I pay NOT to do. I'll be looking for another solution for next years taxes.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1638