TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Hassle free filing I tried multiple tax filing portals and tax consultants. Turbotax was the easiest way to file with maximum benefit to my experience.
Date published: 2023-04-17
Rated 5 out of 5 by from So easy! Very simple and quick! The thought of doing my own scared me a bit. But this was super easy!
Date published: 2023-04-17
Rated 3 out of 5 by from adequate and a bit clunky I liked the ability to flag a spot for returning to it later. I don't like that it asked questions and received answers and then the same data was missing on the tax forms during the final reviews. This happened multiple times. I don't like that TT often does not allow me to paste long numbers into the fields and requires me to type them instead. This program was very confusing when entering college expenses. It assumed that the college student was paying for college expenses and gave no guidance for when the parent was paying. It counted some financial aid as taxable when it legally was not. It was not calculating it correctly. I give the program only a grade of B. It could/should be an A. Taxes are important.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is fast and efficient I love the convenience of empowerment of completing my own taxes. Turbo Tax educates while facilitates a great deal.
Date published: 2023-04-17
Rated 2 out of 5 by from Took away free filing You all were known for free tax filing, you "silently' took that away and now you all have lost major credibility with me.
Date published: 2023-04-17
Rated 5 out of 5 by from Efficient Personal Income Tax Preparation I like the interview style - to assure me that I have covered everything. I like the fact that Turbo Tax remembers many features of my tax situation from year to year. I also like the automated calculations - to save me from inadvertent errors.
Date published: 2023-04-17
Rated 1 out of 5 by from Very poor amendment process / good initial filing Filing my taxes was quite quick and easy But I had forgotten 1 form so I had to amend my taxes. And the process for amendment is very poor: it didn't allow me to select bank transfer as method of payment, and I could not reach a customer service rep for help. I eventually discovered that it worked with the check option, but after filing the amendment it asked me to mail a form which says I owe money even though the IRS owes me money after the amendment. I'm very surprised and disappointed by Intuit.
Date published: 2023-04-17
Rated 5 out of 5 by from very easy to complete I've been using TurboTax for several years... 8 to be exact... always easy and straightforward.
Date published: 2023-04-17
Rated 3 out of 5 by from TurboTax Tech System doesn't recognize me Using Turbotax is very good. However, this year I had ENORMOUS problems in paying either for the product or filing my taxes. The only way the program let me do either was by entering a fake address. Thank goodness for my TT expert who helped me set up this adress. Go figure. I'm not a techie but I wish the TurboTax nerds would fix this
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is quick and easy Great experience have been using turbo tax every year
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1622
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Hassle free filing I tried multiple tax filing portals and tax consultants. Turbotax was the easiest way to file with maximum benefit to my experience.
Date published: 2023-04-17
Rated 5 out of 5 by from So easy! Very simple and quick! The thought of doing my own scared me a bit. But this was super easy!
Date published: 2023-04-17
Rated 3 out of 5 by from adequate and a bit clunky I liked the ability to flag a spot for returning to it later. I don't like that it asked questions and received answers and then the same data was missing on the tax forms during the final reviews. This happened multiple times. I don't like that TT often does not allow me to paste long numbers into the fields and requires me to type them instead. This program was very confusing when entering college expenses. It assumed that the college student was paying for college expenses and gave no guidance for when the parent was paying. It counted some financial aid as taxable when it legally was not. It was not calculating it correctly. I give the program only a grade of B. It could/should be an A. Taxes are important.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is fast and efficient I love the convenience of empowerment of completing my own taxes. Turbo Tax educates while facilitates a great deal.
Date published: 2023-04-17
Rated 2 out of 5 by from Took away free filing You all were known for free tax filing, you "silently' took that away and now you all have lost major credibility with me.
Date published: 2023-04-17
Rated 5 out of 5 by from Efficient Personal Income Tax Preparation I like the interview style - to assure me that I have covered everything. I like the fact that Turbo Tax remembers many features of my tax situation from year to year. I also like the automated calculations - to save me from inadvertent errors.
Date published: 2023-04-17
Rated 1 out of 5 by from Very poor amendment process / good initial filing Filing my taxes was quite quick and easy But I had forgotten 1 form so I had to amend my taxes. And the process for amendment is very poor: it didn't allow me to select bank transfer as method of payment, and I could not reach a customer service rep for help. I eventually discovered that it worked with the check option, but after filing the amendment it asked me to mail a form which says I owe money even though the IRS owes me money after the amendment. I'm very surprised and disappointed by Intuit.
Date published: 2023-04-17
Rated 5 out of 5 by from very easy to complete I've been using TurboTax for several years... 8 to be exact... always easy and straightforward.
Date published: 2023-04-17
Rated 3 out of 5 by from TurboTax Tech System doesn't recognize me Using Turbotax is very good. However, this year I had ENORMOUS problems in paying either for the product or filing my taxes. The only way the program let me do either was by entering a fake address. Thank goodness for my TT expert who helped me set up this adress. Go figure. I'm not a techie but I wish the TurboTax nerds would fix this
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is quick and easy Great experience have been using turbo tax every year
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1622