TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 3 out of 5 by from Somewhat disappointed this year. Intuit information says that my credit card would not be charged until the return is accepted by the IRS. However, the Intuit did charge on 4/12/23. I assumed the return had been accepted. Realized IRS had not charged my card. Upon inquiry was told on 4/30/23 that I had not completed Step 3. My faultl but seems Intuit would have notified me. Intuit informs me that late fees and penalties now apply.
Date published: 2023-05-31
Rated 5 out of 5 by from Beats Paying an Accountant Much More $$$ I've learned so much about my finances and taxes since I began doing my own taxes with the help of TurboTax, AND it sure beats paying an accountant hundreds of dollars to do them for me.
Date published: 2023-05-31
Rated 2 out of 5 by from Didn’t realize my taxes weren’t filed Usually I have no issues with turbo tax, however when I went to check on the status of my tax return, I realized that my tax return filed 6 weeks ago, was never filed. I didn’t realize that and didn’t receive any notification that the process wasn’t completed
Date published: 2023-05-31
Rated 5 out of 5 by from Awesome It was awesome very informative and easy to follow
Date published: 2023-05-31
Rated 2 out of 5 by from Don't need animations, need things to work Generally, yeah it's useful. But it repeatedly messed up a basic home office line (square footage) to the point where I simply had to remove the deduction and pay more. It's very opaque how to make a simple change like this to the actual forms. When prompted to make the change it didn't register. What am I supposed to do about that? I don't have time to look things up. I'd rather pay an accountant who knows how to fill in boxes. Dispense with the dancing animations and give me a product that works.
Date published: 2023-05-31
Rated 1 out of 5 by from Simplicity doesn't match cost Turbo tax release around the time I first started working so other than maybe 1 or 2 returns all my returns I've ever done have been through turbo tax and the price seems to just go up 230$ was the cost of my return this time that's crazy tbh to me I'll probably no longer use turbo tax after this last filing
Date published: 2023-05-31
Rated 4 out of 5 by from Turbo Tax is Awesome! I've used it for multiple years at this point, it really makes the process easy.
Date published: 2023-05-31
Rated 5 out of 5 by from Turbo Tax helps relieve the stress! Was quick and to the point! Has all the options and is in depth.
Date published: 2023-05-31
Rated 5 out of 5 by from Great I used before it’s good they are on it when it comes to getting paid.
Date published: 2023-05-31
Rated 5 out of 5 by from Awesome Awesome explanation and awesome people so helpful and
Date published: 2023-05-30
All TurboTax® Offerings Reviews - Page 17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Somewhat disappointed this year. Intuit information says that my credit card would not be charged until the return is accepted by the IRS. However, the Intuit did charge on 4/12/23. I assumed the return had been accepted. Realized IRS had not charged my card. Upon inquiry was told on 4/30/23 that I had not completed Step 3. My faultl but seems Intuit would have notified me. Intuit informs me that late fees and penalties now apply.
Date published: 2023-05-31
Rated 5 out of 5 by from Beats Paying an Accountant Much More $$$ I've learned so much about my finances and taxes since I began doing my own taxes with the help of TurboTax, AND it sure beats paying an accountant hundreds of dollars to do them for me.
Date published: 2023-05-31
Rated 2 out of 5 by from Didn’t realize my taxes weren’t filed Usually I have no issues with turbo tax, however when I went to check on the status of my tax return, I realized that my tax return filed 6 weeks ago, was never filed. I didn’t realize that and didn’t receive any notification that the process wasn’t completed
Date published: 2023-05-31
Rated 5 out of 5 by from Awesome It was awesome very informative and easy to follow
Date published: 2023-05-31
Rated 2 out of 5 by from Don't need animations, need things to work Generally, yeah it's useful. But it repeatedly messed up a basic home office line (square footage) to the point where I simply had to remove the deduction and pay more. It's very opaque how to make a simple change like this to the actual forms. When prompted to make the change it didn't register. What am I supposed to do about that? I don't have time to look things up. I'd rather pay an accountant who knows how to fill in boxes. Dispense with the dancing animations and give me a product that works.
Date published: 2023-05-31
Rated 1 out of 5 by from Simplicity doesn't match cost Turbo tax release around the time I first started working so other than maybe 1 or 2 returns all my returns I've ever done have been through turbo tax and the price seems to just go up 230$ was the cost of my return this time that's crazy tbh to me I'll probably no longer use turbo tax after this last filing
Date published: 2023-05-31
Rated 4 out of 5 by from Turbo Tax is Awesome! I've used it for multiple years at this point, it really makes the process easy.
Date published: 2023-05-31
Rated 5 out of 5 by from Turbo Tax helps relieve the stress! Was quick and to the point! Has all the options and is in depth.
Date published: 2023-05-31
Rated 5 out of 5 by from Great I used before it’s good they are on it when it comes to getting paid.
Date published: 2023-05-31
Rated 5 out of 5 by from Awesome Awesome explanation and awesome people so helpful and
Date published: 2023-05-30
All TurboTax® Offerings Reviews - Page 17