TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Easy Filling Tubo Tax is an excellent product. I will continue to use it each year.
Date published: 2023-04-17
Rated 5 out of 5 by from TTP and ME Having TurboTax help me with my taxes was more expense this year than I expected. It was still better than running around trying to find all the print forms and frying my brain attempting to make sense of all the tax jargon. My state refund will pay most of my TurboTax bill.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is easy Like it because it compares with your previous years tax
Date published: 2023-04-17
Rated 5 out of 5 by from Christina Was AMAZING! She needs a raise! Christina was very knowledgeable! I was very nervous about filing my return this year due to it being my first year filing as a 1099 employee. Not only did she go out of her way to help me out but she also stayed in contact through the entire process with the private messaging while my taxes were under review. Thank you so much Christina!
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax is meh I did all the work, and I still have to pay for the most basic/standard service? And then to top it off, if I want to pay using my refund, I am charged an extra $40? Yes, the website was relatively easy to use.
Date published: 2023-04-17
Rated 2 out of 5 by from Things keep changing Keeps changing on what they need.. and keeps kicking back.
Date published: 2023-04-17
Rated 1 out of 5 by from Expensive and they hide fees until the end Really sick of this software and wont be using it again in the future. They hide using the basic software and continue to upsell throughout and already expensive process. To top it off they now charge a $40 fee to pay for the service with your federal refund.
Date published: 2023-04-17
Rated 5 out of 5 by from Great help with helping me. The experience was great. Helper was well knowledgeable
Date published: 2023-04-17
Rated 2 out of 5 by from Keeps trying to upsell and charges more at the end I hate that TurboTax keeps trying to upsell me on products while I'm trying to do my taxes, I'm already frustrated and I keep having to click no to 'upgrade' to a different product. Also, it told me the cost to file would be a certain price, then at the end charged me extra for state taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from Nice and easy It was very easy! Over in 30 minutes but don’t like this review thing since I payed to file!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1584
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Filling Tubo Tax is an excellent product. I will continue to use it each year.
Date published: 2023-04-17
Rated 5 out of 5 by from TTP and ME Having TurboTax help me with my taxes was more expense this year than I expected. It was still better than running around trying to find all the print forms and frying my brain attempting to make sense of all the tax jargon. My state refund will pay most of my TurboTax bill.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is easy Like it because it compares with your previous years tax
Date published: 2023-04-17
Rated 5 out of 5 by from Christina Was AMAZING! She needs a raise! Christina was very knowledgeable! I was very nervous about filing my return this year due to it being my first year filing as a 1099 employee. Not only did she go out of her way to help me out but she also stayed in contact through the entire process with the private messaging while my taxes were under review. Thank you so much Christina!
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax is meh I did all the work, and I still have to pay for the most basic/standard service? And then to top it off, if I want to pay using my refund, I am charged an extra $40? Yes, the website was relatively easy to use.
Date published: 2023-04-17
Rated 2 out of 5 by from Things keep changing Keeps changing on what they need.. and keeps kicking back.
Date published: 2023-04-17
Rated 1 out of 5 by from Expensive and they hide fees until the end Really sick of this software and wont be using it again in the future. They hide using the basic software and continue to upsell throughout and already expensive process. To top it off they now charge a $40 fee to pay for the service with your federal refund.
Date published: 2023-04-17
Rated 5 out of 5 by from Great help with helping me. The experience was great. Helper was well knowledgeable
Date published: 2023-04-17
Rated 2 out of 5 by from Keeps trying to upsell and charges more at the end I hate that TurboTax keeps trying to upsell me on products while I'm trying to do my taxes, I'm already frustrated and I keep having to click no to 'upgrade' to a different product. Also, it told me the cost to file would be a certain price, then at the end charged me extra for state taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from Nice and easy It was very easy! Over in 30 minutes but don’t like this review thing since I payed to file!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1584