TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 1 out of 5 by
SebaALT from
Very poor amendment process / good initial filing
Filing my taxes was quite quick and easy But I had forgotten 1 form so I had to amend my taxes. And the process for amendment is very poor: it didn't allow me to select bank transfer as method of payment, and I could not reach a customer service rep for help. I eventually discovered that it worked with the check option, but after filing the amendment it asked me to mail a form which says I owe money even though the IRS owes me money after the amendment. I'm very surprised and disappointed by Intuit.
Date published: 2023-04-17
Rated 5 out of 5 by
EBridge from
very easy to complete
I've been using TurboTax for several years... 8 to be exact... always easy and straightforward.
Date published: 2023-04-17
Rated 3 out of 5 by
PicoFrida from
TurboTax Tech System doesn't recognize me
Using Turbotax is very good. However, this year I had ENORMOUS problems in paying either for the product or filing my taxes. The only way the program let me do either was by entering a fake address. Thank goodness for my TT expert who helped me set up this adress. Go figure. I'm not a techie but I wish the TurboTax nerds would fix this
Date published: 2023-04-17
Rated 5 out of 5 by
null from
Turbo tax is quick and easy
Great experience have been using turbo tax every year
Date published: 2023-04-17
Rated 5 out of 5 by
Mads14 from
Turbo Tax is the best!
I am a first time tax filer, and Turbo Tax made it super easy!! The structure is very easy to follow and took no time at all!
Date published: 2023-04-17
Rated 4 out of 5 by
KandiMD from
Turbo Tax is a great help, used for years!
Easy to us, make sure you have all your documents ready in order for the process to go faster.
Date published: 2023-04-17
Rated 5 out of 5 by
Nick the great from
Turbo tax very easy to follow
Turbo tax very easy and quick to follow. I did not get frustrated in answering questions and the process was Completed without major setbacks or complications.
Date published: 2023-04-17
Rated 5 out of 5 by
mzjxiao from
Turbo tax is awsome
I called TurboTax live help desk in the mid-night on Sat., three days before Tax filing day. It was to my surprise that a tax expert called back in 5 minutes and figured out my problems, and go through with me on shared turbotax screen in my computer, and solved the rental house depreciation problem. It is an amazing experience!
Date published: 2023-04-17
Rated 3 out of 5 by
Pastorkelly007 from
Rates for filing on your own are way too high
I could have filed with H&R block and it wouldn't have cost me much more if not less than the $217 it cost me to do it on my own. Other than that it was pretty easy. So much for the free filing.
Date published: 2023-04-17
Rated 5 out of 5 by
Karen319 from
My first Time
It took longer because I wasnt ready for everything I needed
All TurboTax® Offerings Reviews - Page 1579
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
SebaALT from
Very poor amendment process / good initial filing
Filing my taxes was quite quick and easy But I had forgotten 1 form so I had to amend my taxes. And the process for amendment is very poor: it didn't allow me to select bank transfer as method of payment, and I could not reach a customer service rep for help. I eventually discovered that it worked with the check option, but after filing the amendment it asked me to mail a form which says I owe money even though the IRS owes me money after the amendment. I'm very surprised and disappointed by Intuit.
Date published: 2023-04-17
Rated 5 out of 5 by
EBridge from
very easy to complete
I've been using TurboTax for several years... 8 to be exact... always easy and straightforward.
Date published: 2023-04-17
Rated 3 out of 5 by
PicoFrida from
TurboTax Tech System doesn't recognize me
Using Turbotax is very good. However, this year I had ENORMOUS problems in paying either for the product or filing my taxes. The only way the program let me do either was by entering a fake address. Thank goodness for my TT expert who helped me set up this adress. Go figure. I'm not a techie but I wish the TurboTax nerds would fix this
Date published: 2023-04-17
Rated 5 out of 5 by
null from
Turbo tax is quick and easy
Great experience have been using turbo tax every year
Date published: 2023-04-17
Rated 5 out of 5 by
Mads14 from
Turbo Tax is the best!
I am a first time tax filer, and Turbo Tax made it super easy!! The structure is very easy to follow and took no time at all!
Date published: 2023-04-17
Rated 4 out of 5 by
KandiMD from
Turbo Tax is a great help, used for years!
Easy to us, make sure you have all your documents ready in order for the process to go faster.
Date published: 2023-04-17
Rated 5 out of 5 by
Nick the great from
Turbo tax very easy to follow
Turbo tax very easy and quick to follow. I did not get frustrated in answering questions and the process was Completed without major setbacks or complications.
Date published: 2023-04-17
Rated 5 out of 5 by
mzjxiao from
Turbo tax is awsome
I called TurboTax live help desk in the mid-night on Sat., three days before Tax filing day. It was to my surprise that a tax expert called back in 5 minutes and figured out my problems, and go through with me on shared turbotax screen in my computer, and solved the rental house depreciation problem. It is an amazing experience!
Date published: 2023-04-17
Rated 3 out of 5 by
Pastorkelly007 from
Rates for filing on your own are way too high
I could have filed with H&R block and it wouldn't have cost me much more if not less than the $217 it cost me to do it on my own. Other than that it was pretty easy. So much for the free filing.
Date published: 2023-04-17
Rated 5 out of 5 by
Karen319 from
My first Time
It took longer because I wasnt ready for everything I needed
All TurboTax® Offerings Reviews - Page 1579
Date published: 2023-04-17