TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 2 out of 5 by from Overcharged but no time to quibble Before I logged in for live review, price was 179. Logged in and boom- price was magically 209 for exact selection. I will take my business elsewhere. Look where greed gets you Turbo Tax. Otherwise I see they’ve finally corrected some of the annoying and easily fixed flaws. Still its tootles for me. I can’t abide being ripped off.
Date published: 2023-04-17
Rated 5 out of 5 by from Painless I am a cancer warrior that went through a divorce last year and we typically have our taxes done but this year was on my own. I had some things that required me to do a 1099 so I added the live help on my TT plan. When things became a bit confusing I requested a phone call in the chat and first they sent me to technical support but Sabrina quickly realized I needed the help of a CPA tax expert so she sent me to Bill. He walked me through and I shared my screen, btw he said they cannot see any other things on my computer, its blank to them, and he could see the online program in TT. Anyways, we laughed, we didn't cry, and had some informational banter until my questions in the program were complete. It was easy and efficient! Thanks so much BILL!!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is great Had a question . it was answered promptly I had my
Date published: 2023-04-17
Rated 5 out of 5 by from AWARESOME Easy to navigate through. Answer available when having a question
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Easy to understand. Walks you through step by step!
Date published: 2023-04-17
Rated 4 out of 5 by from Awesome! Great experience. Very clear on directions and were to find the needed info.
Date published: 2023-04-17
Rated 5 out of 5 by from great!! We believe in Turbotax-Wonderful and user friendly.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Was A Pleasure To Use I found the steps required to e-file my return easy to perform. Very pleased with this service and will use again.
Date published: 2023-04-17
Rated 5 out of 5 by from Jennifer at Intuit is wonderful. Jennifer at Intuit was wonderful in correcting the system from automatically putting me in turbo tax deluxe inso that I could use the Turbo Tax free. It is greatly convenient for me to have information from prior year carried over and quick simple tax return.
Date published: 2023-04-17
Rated 4 out of 5 by from Easy to follow step-by-step. Easy to follow screens and menus. Step by step simple questions to answer and you're done.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1578
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Overcharged but no time to quibble Before I logged in for live review, price was 179. Logged in and boom- price was magically 209 for exact selection. I will take my business elsewhere. Look where greed gets you Turbo Tax. Otherwise I see they’ve finally corrected some of the annoying and easily fixed flaws. Still its tootles for me. I can’t abide being ripped off.
Date published: 2023-04-17
Rated 5 out of 5 by from Painless I am a cancer warrior that went through a divorce last year and we typically have our taxes done but this year was on my own. I had some things that required me to do a 1099 so I added the live help on my TT plan. When things became a bit confusing I requested a phone call in the chat and first they sent me to technical support but Sabrina quickly realized I needed the help of a CPA tax expert so she sent me to Bill. He walked me through and I shared my screen, btw he said they cannot see any other things on my computer, its blank to them, and he could see the online program in TT. Anyways, we laughed, we didn't cry, and had some informational banter until my questions in the program were complete. It was easy and efficient! Thanks so much BILL!!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is great Had a question . it was answered promptly I had my
Date published: 2023-04-17
Rated 5 out of 5 by from AWARESOME Easy to navigate through. Answer available when having a question
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Easy to understand. Walks you through step by step!
Date published: 2023-04-17
Rated 4 out of 5 by from Awesome! Great experience. Very clear on directions and were to find the needed info.
Date published: 2023-04-17
Rated 5 out of 5 by from great!! We believe in Turbotax-Wonderful and user friendly.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Was A Pleasure To Use I found the steps required to e-file my return easy to perform. Very pleased with this service and will use again.
Date published: 2023-04-17
Rated 5 out of 5 by from Jennifer at Intuit is wonderful. Jennifer at Intuit was wonderful in correcting the system from automatically putting me in turbo tax deluxe inso that I could use the Turbo Tax free. It is greatly convenient for me to have information from prior year carried over and quick simple tax return.
Date published: 2023-04-17
Rated 4 out of 5 by from Easy to follow step-by-step. Easy to follow screens and menus. Step by step simple questions to answer and you're done.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1578