TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 3 out of 5 by
null from
not happy with amount you charged
You charged me $158 to use turbo tax, which I kept saying I didnt want help from the experts. I expected it to be free.
Date published: 2023-04-17
Rated 5 out of 5 by
StrugglingCollegeStudent from
TurboTax Is Literally The Best
I was on call with a representative named, Veronica. She was literally super helpful and patient with me. I struggle a lot when trying to accurately file. But, Veronica took care of everything. Well needed when trying to file your taxes last minute, whoops. Nonetheless, thank you for a great experience - TurboTax.
Date published: 2023-04-17
Rated 4 out of 5 by
MXSi from
Works fine mostly
Generally does the job. If I was creating, there would be changes. Like either warn me or let me know you want my routing numbers again so I don't have to scramble in the midst of the filing step to run and get out.
Date published: 2023-04-17
Rated 1 out of 5 by
charlene0189 from
Too Expensive
Turbo Tax is way too expensive. It should not cost over $100.
Date published: 2023-04-17
Rated 5 out of 5 by
Caswhonch from
Turbo tax is great!
Extremely user friendly with options to help guide me making experience pleasant even given the fact I owe Uncle Sam
Date published: 2023-04-17
Rated 5 out of 5 by
Nhamaste from
4 years with turbotax!
LOve turbo tax. Have been able to file the last 4 years by my self. Just wish the price would go back down, especially for recurring customers. hehe
Date published: 2023-04-17
Rated 5 out of 5 by
SammiKay1214 from
First time user
I started with the Live Assisted Basic and when I needed help, the expert was just one click away and was willing to help with any questions I had. She was knowledgeable and gave me pointers to keep better track for next year. I will definitely be using Turbo Tax from now on.
Date published: 2023-04-17
Rated 5 out of 5 by
JamesJr2 from
EASY TO USE PROGRAM
It is my second year of using this program. I understand everything most of the way because of all the question prompts. Good program.
Date published: 2023-04-17
Rated 5 out of 5 by
Boris Zaprianoff from
Turbotax is Great!
Great to work with Turbo Tax! will do it again next year!
Date published: 2023-04-17
Rated 3 out of 5 by
RETIRED at home from
turbo said taxes filed & took my money / next day
turbo said taxes filed & took my money / next day said incomplete / re-file / why did this not get caught BEFORE taking my MONEY ?
All TurboTax® Offerings Reviews - Page 1550
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
null from
not happy with amount you charged
You charged me $158 to use turbo tax, which I kept saying I didnt want help from the experts. I expected it to be free.
Date published: 2023-04-17
Rated 5 out of 5 by
StrugglingCollegeStudent from
TurboTax Is Literally The Best
I was on call with a representative named, Veronica. She was literally super helpful and patient with me. I struggle a lot when trying to accurately file. But, Veronica took care of everything. Well needed when trying to file your taxes last minute, whoops. Nonetheless, thank you for a great experience - TurboTax.
Date published: 2023-04-17
Rated 4 out of 5 by
MXSi from
Works fine mostly
Generally does the job. If I was creating, there would be changes. Like either warn me or let me know you want my routing numbers again so I don't have to scramble in the midst of the filing step to run and get out.
Date published: 2023-04-17
Rated 1 out of 5 by
charlene0189 from
Too Expensive
Turbo Tax is way too expensive. It should not cost over $100.
Date published: 2023-04-17
Rated 5 out of 5 by
Caswhonch from
Turbo tax is great!
Extremely user friendly with options to help guide me making experience pleasant even given the fact I owe Uncle Sam
Date published: 2023-04-17
Rated 5 out of 5 by
Nhamaste from
4 years with turbotax!
LOve turbo tax. Have been able to file the last 4 years by my self. Just wish the price would go back down, especially for recurring customers. hehe
Date published: 2023-04-17
Rated 5 out of 5 by
SammiKay1214 from
First time user
I started with the Live Assisted Basic and when I needed help, the expert was just one click away and was willing to help with any questions I had. She was knowledgeable and gave me pointers to keep better track for next year. I will definitely be using Turbo Tax from now on.
Date published: 2023-04-17
Rated 5 out of 5 by
JamesJr2 from
EASY TO USE PROGRAM
It is my second year of using this program. I understand everything most of the way because of all the question prompts. Good program.
Date published: 2023-04-17
Rated 5 out of 5 by
Boris Zaprianoff from
Turbotax is Great!
Great to work with Turbo Tax! will do it again next year!
Date published: 2023-04-17
Rated 3 out of 5 by
RETIRED at home from
turbo said taxes filed & took my money / next day
turbo said taxes filed & took my money / next day said incomplete / re-file / why did this not get caught BEFORE taking my MONEY ?
All TurboTax® Offerings Reviews - Page 1550
Date published: 2023-04-17