TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Great experience They told me exactly what I needed to do for the IRS to accept my refund. Simple and easy
Date published: 2023-04-18
Rated 1 out of 5 by from Disappointed for Several Reasons I'm unhappy with TurboTax because of the price switch! $89 when I started, then jumped to $119 at checkout time! Also a promised discount for filing fed and state together never materialized. State return asked for retirement income documents to be uploaded, but there was no opportunity to do so! I uploaded separately to Fed but not sure if the state will get them! Prevented from checking out by TurboTax trying to sell me extra products I didn't want or need! I didn't get a $10 credit as promised by email for early upload! What else?????
Date published: 2023-04-18
Rated 2 out of 5 by from more fees every year been using turbo tax for a few years and its more expensive every year. First its free, which means $20, then every year there are more and more fees added on. Its easy enough to fill out, but its expensive and feels sneaky the way you don't know how much it is until the end. Probably my last year using turbo tax
Date published: 2023-04-18
Rated 5 out of 5 by from Simply, easy, billingual. Awesome They have billingual page that really help me and ask me every thing step by step.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Amazing Turbo Tax makes everything quick and easy for you, I love using it.
Date published: 2023-04-18
Rated 5 out of 5 by from Love it here been here for years will always use t Love it here been here for years will always use turbo
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax can be the best (1)Downloading investment information from Brokerage firm/bank needs improvement. The program should download fully all required information; and instructions to user can be improved upon in that area. Confusion in this area can frustrate the user. (2) The frequency of advertising paid assistance should be reduced. High frequency is annoying and distracting.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Great and easy to use.Would recommend for anyone to try.
Date published: 2023-04-18
Rated 2 out of 5 by from it's not free sucked didnt have much money this year and it cost 118 plus tax this yearto file after the hour it took to file..
Date published: 2023-04-18
Rated 3 out of 5 by from The software is great. Hidden fees though Turbotax is easy to use and works well. But they say "file your taxes for free! Zero Zero Zero! And the next thing I know, I'm being charged 180 bucks!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1548
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great experience They told me exactly what I needed to do for the IRS to accept my refund. Simple and easy
Date published: 2023-04-18
Rated 1 out of 5 by from Disappointed for Several Reasons I'm unhappy with TurboTax because of the price switch! $89 when I started, then jumped to $119 at checkout time! Also a promised discount for filing fed and state together never materialized. State return asked for retirement income documents to be uploaded, but there was no opportunity to do so! I uploaded separately to Fed but not sure if the state will get them! Prevented from checking out by TurboTax trying to sell me extra products I didn't want or need! I didn't get a $10 credit as promised by email for early upload! What else?????
Date published: 2023-04-18
Rated 2 out of 5 by from more fees every year been using turbo tax for a few years and its more expensive every year. First its free, which means $20, then every year there are more and more fees added on. Its easy enough to fill out, but its expensive and feels sneaky the way you don't know how much it is until the end. Probably my last year using turbo tax
Date published: 2023-04-18
Rated 5 out of 5 by from Simply, easy, billingual. Awesome They have billingual page that really help me and ask me every thing step by step.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Amazing Turbo Tax makes everything quick and easy for you, I love using it.
Date published: 2023-04-18
Rated 5 out of 5 by from Love it here been here for years will always use t Love it here been here for years will always use turbo
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax can be the best (1)Downloading investment information from Brokerage firm/bank needs improvement. The program should download fully all required information; and instructions to user can be improved upon in that area. Confusion in this area can frustrate the user. (2) The frequency of advertising paid assistance should be reduced. High frequency is annoying and distracting.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Great and easy to use.Would recommend for anyone to try.
Date published: 2023-04-18
Rated 2 out of 5 by from it's not free sucked didnt have much money this year and it cost 118 plus tax this yearto file after the hour it took to file..
Date published: 2023-04-18
Rated 3 out of 5 by from The software is great. Hidden fees though Turbotax is easy to use and works well. But they say "file your taxes for free! Zero Zero Zero! And the next thing I know, I'm being charged 180 bucks!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1548