TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 5 out of 5 by
E12316 from
So easy
Student filing taxes for the second time. Makes it really easy
Date published: 2023-04-17
Rated 1 out of 5 by
leavemealone987 from
TurboTax gets worse every year
Frustrating to use and gets a little worse every year as they dumb it down more and more. This will be my last year after over a decade of being a customer. User Interface has issues; forces you to follow along through entire sections that aren't relevant. Maybe ok for the first pass if you have everything, but when I need to add/update something its a huge pain and annoying. The payment screen has major issues, don't try to update you address (even if its missing the second line like mine was), the screen gets stuck in a cycle rejecting your credit card number. I had to exit page, restart the entire section and retype all my contact and payment information.
Date published: 2023-04-17
Rated 5 out of 5 by
Aaron_T_116 from
Great for 1099
This was my first year filing a 1099 instead of a W-2. I was worried that I wouldn't be able to do my 1099 return very easily on TurboTax, but I was wrong! It's still a simple process. There are a few more steps obviously, with adding expenses and such, but it was still quite seamless! I'll be using TurboTax again next year.
Date published: 2023-04-17
Rated 5 out of 5 by
LLCS from
Easy to use Turbotax
Easy to use and explanations were to easy to understand.
Date published: 2023-04-17
Rated 5 out of 5 by
CCOTE1 from
Good software and even better support
The person who helped me called me in just 18 minutes after my request the day before the deadline
Date published: 2023-04-17
Rated 3 out of 5 by
Nopeder from
Okay, except Married Filing Jointly using e-File
The Married Filing Jointly issue with having to enter each spouse's AGI makes no sense. I had to go to reddit figure out that the main spouse on the filing claims the AGI and the other spouse claims $0 in order to e-FIle. Otherwise the e-file gets rejected & you have to mail in your returns & payment to the IRS... very annoying and should be spelled out on your software.
Date published: 2023-04-17
Rated 5 out of 5 by
Quenette from
Turbo Tax is very helpful. If you are a first time
Turbo Taxes is amazing and very helpful. If its your first time filing your own taxes Turbo taxes is the best.
Date published: 2023-04-17
Rated 5 out of 5 by
JustinID208 from
LOVE TURBOTAX
Turbo tax makes it too easy. I was dreading doing my taxes but with turbo tax helps.
Date published: 2023-04-17
Rated 5 out of 5 by
C Whitehead from
Very good at helping you answer all qusetions
I put the wrong AGI on return and it was rejected. Turbo Tax notified me right away and allowed me to correct and resubmit. No problems
Date published: 2023-04-17
Rated 5 out of 5 by
NOLAGuz from
Very good tax prep program
Goes through every aspect of tax preparation step-by-step. Easy to follow prompts with additional information when needed. Highly recommended.
All TurboTax® Offerings Reviews - Page 1539
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
E12316 from
So easy
Student filing taxes for the second time. Makes it really easy
Date published: 2023-04-17
Rated 1 out of 5 by
leavemealone987 from
TurboTax gets worse every year
Frustrating to use and gets a little worse every year as they dumb it down more and more. This will be my last year after over a decade of being a customer. User Interface has issues; forces you to follow along through entire sections that aren't relevant. Maybe ok for the first pass if you have everything, but when I need to add/update something its a huge pain and annoying. The payment screen has major issues, don't try to update you address (even if its missing the second line like mine was), the screen gets stuck in a cycle rejecting your credit card number. I had to exit page, restart the entire section and retype all my contact and payment information.
Date published: 2023-04-17
Rated 5 out of 5 by
Aaron_T_116 from
Great for 1099
This was my first year filing a 1099 instead of a W-2. I was worried that I wouldn't be able to do my 1099 return very easily on TurboTax, but I was wrong! It's still a simple process. There are a few more steps obviously, with adding expenses and such, but it was still quite seamless! I'll be using TurboTax again next year.
Date published: 2023-04-17
Rated 5 out of 5 by
LLCS from
Easy to use Turbotax
Easy to use and explanations were to easy to understand.
Date published: 2023-04-17
Rated 5 out of 5 by
CCOTE1 from
Good software and even better support
The person who helped me called me in just 18 minutes after my request the day before the deadline
Date published: 2023-04-17
Rated 3 out of 5 by
Nopeder from
Okay, except Married Filing Jointly using e-File
The Married Filing Jointly issue with having to enter each spouse's AGI makes no sense. I had to go to reddit figure out that the main spouse on the filing claims the AGI and the other spouse claims $0 in order to e-FIle. Otherwise the e-file gets rejected & you have to mail in your returns & payment to the IRS... very annoying and should be spelled out on your software.
Date published: 2023-04-17
Rated 5 out of 5 by
Quenette from
Turbo Tax is very helpful. If you are a first time
Turbo Taxes is amazing and very helpful. If its your first time filing your own taxes Turbo taxes is the best.
Date published: 2023-04-17
Rated 5 out of 5 by
JustinID208 from
LOVE TURBOTAX
Turbo tax makes it too easy. I was dreading doing my taxes but with turbo tax helps.
Date published: 2023-04-17
Rated 5 out of 5 by
C Whitehead from
Very good at helping you answer all qusetions
I put the wrong AGI on return and it was rejected. Turbo Tax notified me right away and allowed me to correct and resubmit. No problems
Date published: 2023-04-17
Rated 5 out of 5 by
NOLAGuz from
Very good tax prep program
Goes through every aspect of tax preparation step-by-step. Easy to follow prompts with additional information when needed. Highly recommended.
All TurboTax® Offerings Reviews - Page 1539
Date published: 2023-04-17