TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from great and easy Easy, Fast and friendly. Turbo Tax guides you step by step. There is always help right away when needed.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent Product! Excellent assistance when I had questions or concerns.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to Use Year after year, TurboTax proves to be easy to use and highly accurate.
Date published: 2023-04-17
Rated 4 out of 5 by from still has some annoying features The process of paying to efile my state return was very painful. I was unable to log into my Intuit account and the change password function was repeatedly "hitting a snag". Phone assistance was great. Apart from that, I think it's ridiculous to wait to go through the "update" process for a product that has just been downloaded, and to have to repeat that every time the product is opened to continue working -VERY annoying and time wasting. In addition, there are fields that should autofill from previous years or information previously entered.
Date published: 2023-04-17
Rated 1 out of 5 by from Didn't get taxes last year. Didn't get taxes last year for whatever reason. Almost didn't this year but somehow it worked. I did every troubleshooting method. Won't be using turbo tax ever again.
Date published: 2023-04-17
Rated 5 out of 5 by from Last Minute Tax The process was quite easy, but it was a little bit more expensive than I thought it would be.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Loyal! So easy and intuitive (see what I did there, Intuit?! Haha). I've used TurboTax for years and continue to stay loyal. And it's good to know they have advisors when I need them. Used the advisor service once and loved it!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is quick and efficient Quick and efficient with TurboTax. Very easy to understand
Date published: 2023-04-17
Rated 4 out of 5 by from Good experience overall but with issues Overall, the process went smoothly. There were glitches with missing information on some options I traded. The screens showing these issues were garbled and I could not understand what the problems were.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Awesome! It was quick, easy, and efficient. Was a complete joy to use.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1522
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great and easy Easy, Fast and friendly. Turbo Tax guides you step by step. There is always help right away when needed.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent Product! Excellent assistance when I had questions or concerns.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to Use Year after year, TurboTax proves to be easy to use and highly accurate.
Date published: 2023-04-17
Rated 4 out of 5 by from still has some annoying features The process of paying to efile my state return was very painful. I was unable to log into my Intuit account and the change password function was repeatedly "hitting a snag". Phone assistance was great. Apart from that, I think it's ridiculous to wait to go through the "update" process for a product that has just been downloaded, and to have to repeat that every time the product is opened to continue working -VERY annoying and time wasting. In addition, there are fields that should autofill from previous years or information previously entered.
Date published: 2023-04-17
Rated 1 out of 5 by from Didn't get taxes last year. Didn't get taxes last year for whatever reason. Almost didn't this year but somehow it worked. I did every troubleshooting method. Won't be using turbo tax ever again.
Date published: 2023-04-17
Rated 5 out of 5 by from Last Minute Tax The process was quite easy, but it was a little bit more expensive than I thought it would be.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Loyal! So easy and intuitive (see what I did there, Intuit?! Haha). I've used TurboTax for years and continue to stay loyal. And it's good to know they have advisors when I need them. Used the advisor service once and loved it!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is quick and efficient Quick and efficient with TurboTax. Very easy to understand
Date published: 2023-04-17
Rated 4 out of 5 by from Good experience overall but with issues Overall, the process went smoothly. There were glitches with missing information on some options I traded. The screens showing these issues were garbled and I could not understand what the problems were.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Awesome! It was quick, easy, and efficient. Was a complete joy to use.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1522