TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Disappointing this year It was nearly impossible to address the errors that were found during the final check. The feedback was not user friendly and fixing the forms took me back to having the 90's era of complicated computing. I will not be using Turbo tax Business again. It was clear that they wanted to sell the guided option because the instructions were poor at best.
Date published: 2023-04-17
Rated 3 out of 5 by from Relatively easy but buried fees at the end Makes it seem like you'll be done faster than you actually are. Promises offers at the beginning that are not honored when you pay, keeps offering add-ons even when promised they won't as you start, and gets you tired on purpose so you ignore additional fees that are buried after tons of text and screens. I realized it was going to be more expensive than offered at the beginning and had to go back and waste additional time to remove a $39 fee just to take out my payment from my refund.
Date published: 2023-04-17
Rated 5 out of 5 by from So fast and easy! I logged in and within one hour I was filed! This has been such a great service, thank you so much!
Date published: 2023-04-17
Rated 5 out of 5 by from Very easy to use and an overall great experience. I am a professional Certified Public Accountant working for a big 4 firm! I used Turbo Tax Premium software to file my own taxes. It is very easy to use, and the features provided are helpful to prepare and transmit returns accurately.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent Answered all of my questions and made doing the return fast and painless.
Date published: 2023-04-17
Rated 5 out of 5 by from Good product Have been using for years, walks you through it thoroughly
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is better than an accountant I have been using TurboTax for many years. I have great confidence in the thoroughness of filing taxes this way. In my experience, it's more thorough than filing with an accountant who just take my paper work and inputs without questioning.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax, simple and quick Done it myself but had the help on there if I ran into a problem.
Date published: 2023-04-17
Rated 4 out of 5 by from 8 YEARS AND COUNTING Been using TurboTax for 8 years, through numerous tax situations. Its not flawless, but always relatively easy, and gets the job done. I think the pricing is fair, and this makes it so much easier than doing paper forms.
Date published: 2023-04-17
Rated 5 out of 5 by from Wonderful Experience The portal was easy to follow and asked simple questions in a user friendly environment.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1503
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Disappointing this year It was nearly impossible to address the errors that were found during the final check. The feedback was not user friendly and fixing the forms took me back to having the 90's era of complicated computing. I will not be using Turbo tax Business again. It was clear that they wanted to sell the guided option because the instructions were poor at best.
Date published: 2023-04-17
Rated 3 out of 5 by from Relatively easy but buried fees at the end Makes it seem like you'll be done faster than you actually are. Promises offers at the beginning that are not honored when you pay, keeps offering add-ons even when promised they won't as you start, and gets you tired on purpose so you ignore additional fees that are buried after tons of text and screens. I realized it was going to be more expensive than offered at the beginning and had to go back and waste additional time to remove a $39 fee just to take out my payment from my refund.
Date published: 2023-04-17
Rated 5 out of 5 by from So fast and easy! I logged in and within one hour I was filed! This has been such a great service, thank you so much!
Date published: 2023-04-17
Rated 5 out of 5 by from Very easy to use and an overall great experience. I am a professional Certified Public Accountant working for a big 4 firm! I used Turbo Tax Premium software to file my own taxes. It is very easy to use, and the features provided are helpful to prepare and transmit returns accurately.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent Answered all of my questions and made doing the return fast and painless.
Date published: 2023-04-17
Rated 5 out of 5 by from Good product Have been using for years, walks you through it thoroughly
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is better than an accountant I have been using TurboTax for many years. I have great confidence in the thoroughness of filing taxes this way. In my experience, it's more thorough than filing with an accountant who just take my paper work and inputs without questioning.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax, simple and quick Done it myself but had the help on there if I ran into a problem.
Date published: 2023-04-17
Rated 4 out of 5 by from 8 YEARS AND COUNTING Been using TurboTax for 8 years, through numerous tax situations. Its not flawless, but always relatively easy, and gets the job done. I think the pricing is fair, and this makes it so much easier than doing paper forms.
Date published: 2023-04-17
Rated 5 out of 5 by from Wonderful Experience The portal was easy to follow and asked simple questions in a user friendly environment.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1503