TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 1 out of 5 by
Not good for sml bsns from
Disappointing this year
It was nearly impossible to address the errors that were found during the final check. The feedback was not user friendly and fixing the forms took me back to having the 90's era of complicated computing. I will not be using Turbo tax Business again. It was clear that they wanted to sell the guided option because the instructions were poor at best.
Date published: 2023-04-17
Rated 3 out of 5 by
Dre07 from
Relatively easy but buried fees at the end
Makes it seem like you'll be done faster than you actually are. Promises offers at the beginning that are not honored when you pay, keeps offering add-ons even when promised they won't as you start, and gets you tired on purpose so you ignore additional fees that are buried after tons of text and screens. I realized it was going to be more expensive than offered at the beginning and had to go back and waste additional time to remove a $39 fee just to take out my payment from my refund.
Date published: 2023-04-17
Rated 5 out of 5 by
Mason M from
So fast and easy!
I logged in and within one hour I was filed! This has been such a great service, thank you so much!
Date published: 2023-04-17
Rated 5 out of 5 by
Srabani from
Very easy to use and an overall great experience.
I am a professional Certified Public Accountant working for a big 4 firm! I used Turbo Tax Premium software to file my own taxes. It is very easy to use, and the features provided are helpful to prepare and transmit returns accurately.
Date published: 2023-04-17
Rated 5 out of 5 by
Captain Skipper from
Excellent
Answered all of my questions and made doing the return fast and painless.
Date published: 2023-04-17
Rated 5 out of 5 by
SBT9 from
Good product
Have been using for years, walks you through it thoroughly
Date published: 2023-04-17
Rated 5 out of 5 by
ipoopedmypants from
Turbo Tax is better than an accountant
I have been using TurboTax for many years. I have great confidence in the thoroughness of filing taxes this way. In my experience, it's more thorough than filing with an accountant who just take my paper work and inputs without questioning.
Date published: 2023-04-17
Rated 5 out of 5 by
NIGHTSHIFT500 from
Turbo Tax, simple and quick
Done it myself but had the help on there if I ran into a problem.
Date published: 2023-04-17
Rated 4 out of 5 by
Kdrtax from
8 YEARS AND COUNTING
Been using TurboTax for 8 years, through numerous tax situations. Its not flawless, but always relatively easy, and gets the job done. I think the pricing is fair, and this makes it so much easier than doing paper forms.
Date published: 2023-04-17
Rated 5 out of 5 by
Ishiii from
Wonderful Experience
The portal was easy to follow and asked simple questions in a user friendly environment.
All TurboTax® Offerings Reviews - Page 1503
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Not good for sml bsns from
Disappointing this year
It was nearly impossible to address the errors that were found during the final check. The feedback was not user friendly and fixing the forms took me back to having the 90's era of complicated computing. I will not be using Turbo tax Business again. It was clear that they wanted to sell the guided option because the instructions were poor at best.
Date published: 2023-04-17
Rated 3 out of 5 by
Dre07 from
Relatively easy but buried fees at the end
Makes it seem like you'll be done faster than you actually are. Promises offers at the beginning that are not honored when you pay, keeps offering add-ons even when promised they won't as you start, and gets you tired on purpose so you ignore additional fees that are buried after tons of text and screens. I realized it was going to be more expensive than offered at the beginning and had to go back and waste additional time to remove a $39 fee just to take out my payment from my refund.
Date published: 2023-04-17
Rated 5 out of 5 by
Mason M from
So fast and easy!
I logged in and within one hour I was filed! This has been such a great service, thank you so much!
Date published: 2023-04-17
Rated 5 out of 5 by
Srabani from
Very easy to use and an overall great experience.
I am a professional Certified Public Accountant working for a big 4 firm! I used Turbo Tax Premium software to file my own taxes. It is very easy to use, and the features provided are helpful to prepare and transmit returns accurately.
Date published: 2023-04-17
Rated 5 out of 5 by
Captain Skipper from
Excellent
Answered all of my questions and made doing the return fast and painless.
Date published: 2023-04-17
Rated 5 out of 5 by
SBT9 from
Good product
Have been using for years, walks you through it thoroughly
Date published: 2023-04-17
Rated 5 out of 5 by
ipoopedmypants from
Turbo Tax is better than an accountant
I have been using TurboTax for many years. I have great confidence in the thoroughness of filing taxes this way. In my experience, it's more thorough than filing with an accountant who just take my paper work and inputs without questioning.
Date published: 2023-04-17
Rated 5 out of 5 by
NIGHTSHIFT500 from
Turbo Tax, simple and quick
Done it myself but had the help on there if I ran into a problem.
Date published: 2023-04-17
Rated 4 out of 5 by
Kdrtax from
8 YEARS AND COUNTING
Been using TurboTax for 8 years, through numerous tax situations. Its not flawless, but always relatively easy, and gets the job done. I think the pricing is fair, and this makes it so much easier than doing paper forms.
Date published: 2023-04-17
Rated 5 out of 5 by
Ishiii from
Wonderful Experience
The portal was easy to follow and asked simple questions in a user friendly environment.
All TurboTax® Offerings Reviews - Page 1503
Date published: 2023-04-17