TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Worrier This year it changed, I choose deluxe and it seemed it was pushing me for other options. I placed information twice and sent copies of our forms and was still asked same question over and over. I am disappointed with this year’s process.
Date published: 2023-04-17
Rated 5 out of 5 by from TT is Easy I like the way it can walk you through the questions to fill out the forms. Also, importing previous year info saves a lot of typing.
Date published: 2023-04-17
Rated 5 out of 5 by from My "Go To" every April 15th Very thorough and easy to use. I'm very confident in my returns.
Date published: 2023-04-17
Rated 5 out of 5 by from Just Awesome!! Have been using TurboTax for more that 10 years in a row. Never had an issue.
Date published: 2023-04-17
Rated 5 out of 5 by from Totally Cool. Long Term user Easy, safe, efficient and thorough.xxxxxxxxxxxxxxxx
Date published: 2023-04-17
Rated 4 out of 5 by from VERY EASY TURBO TAX IS VERY EASY AND FAST. i WILL USE IT AGAIN
Date published: 2023-04-17
Rated 3 out of 5 by from Will not use again Fees kept increasing the further along in the process. No live customer service to help with rejected filing.
Date published: 2023-04-17
Rated 4 out of 5 by from Customer Service was very helpful Talked to live help & she was awesome. Very knowledgeable!
Date published: 2023-04-17
Rated 4 out of 5 by from Easy & Hassle Free Helpful and fast acting. It took me an hour. I didn't like that I had to use the PRO version as opposed to the free version, just because I had to include an HSA.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use I have used Turbo Tax for several years and have found it to be a reliable, somewhat easy program. I would like to see additional payment options at the end. I have AARP, AAA, etc and I have not been able to use those discounts.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1501
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Worrier This year it changed, I choose deluxe and it seemed it was pushing me for other options. I placed information twice and sent copies of our forms and was still asked same question over and over. I am disappointed with this year’s process.
Date published: 2023-04-17
Rated 5 out of 5 by from TT is Easy I like the way it can walk you through the questions to fill out the forms. Also, importing previous year info saves a lot of typing.
Date published: 2023-04-17
Rated 5 out of 5 by from My "Go To" every April 15th Very thorough and easy to use. I'm very confident in my returns.
Date published: 2023-04-17
Rated 5 out of 5 by from Just Awesome!! Have been using TurboTax for more that 10 years in a row. Never had an issue.
Date published: 2023-04-17
Rated 5 out of 5 by from Totally Cool. Long Term user Easy, safe, efficient and thorough.xxxxxxxxxxxxxxxx
Date published: 2023-04-17
Rated 4 out of 5 by from VERY EASY TURBO TAX IS VERY EASY AND FAST. i WILL USE IT AGAIN
Date published: 2023-04-17
Rated 3 out of 5 by from Will not use again Fees kept increasing the further along in the process. No live customer service to help with rejected filing.
Date published: 2023-04-17
Rated 4 out of 5 by from Customer Service was very helpful Talked to live help & she was awesome. Very knowledgeable!
Date published: 2023-04-17
Rated 4 out of 5 by from Easy & Hassle Free Helpful and fast acting. It took me an hour. I didn't like that I had to use the PRO version as opposed to the free version, just because I had to include an HSA.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use I have used Turbo Tax for several years and have found it to be a reliable, somewhat easy program. I would like to see additional payment options at the end. I have AARP, AAA, etc and I have not been able to use those discounts.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1501