TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 1 out of 5 by
Mobrien8389 from
Odd Charges
The amount I was charged by turbo tax seemed wrong. I was charged $60 for federal, $60 for state, and then an extra $40 for e-filing. This seemed wrong but no matter how many times I looked through my taxes I could not figure out why turbo tax charged me that much. For reference, I do not own property or a home, or a business, and I use the standard filing forms and do not claim any exceptions.
Date published: 2023-04-17
Rated 5 out of 5 by
amy ware from
easy and helpful thru a painful process
i did not use live but have in the past very helpful
Date published: 2023-04-17
Rated 5 out of 5 by
Rev Moe from
Awesome
Easy to use...sets everything up for you and makes sure you get every tax break you are entitled to...removes the stress of filing your return
Date published: 2023-04-17
Rated 3 out of 5 by
Teach for Fun from
Turbotax is outpricing itself
Turbotax almost "forces" one to purchase additional support. The mileage worksheet is not user friendly. Naturally, "fix my return" is quite beneficial. However, there is no valid explanation as to "what is incorrect." The consumer must "guess" or search the internet for additional support. Or, one can purchase additional support from the TEAM.
Date published: 2023-04-17
Rated 3 out of 5 by
Upset Customer Dre from
Slowly Declining!!!
TurboTax used to be simple and free! Now they make you pay to use the "Deluxe' or 'Pro". The kicker is, you don't use any of the additional services! Sounds like a scam to me and I will be taking my business elsewhere next tax season.
Date published: 2023-04-17
Rated 5 out of 5 by
AhavaBaltimore from
Huge money saver and eye-opener
I filed my own taxes for the first time this year. By doing so, and not paying an accountant, I saved $500. I also learned that my husband has been socking away money into his HSA that he wasn't aware of -- so we essentially found close to $5,000. I learned so, so much through this process; really valuable information that I will carry with me. I highly recommend this to anyone. Even a total "dummy" like me. Experts are on hand to help you, and they are so knowledgeable. It's like having an accountant at your side, but better.
Date published: 2023-04-17
Rated 5 out of 5 by
Myfairshare60 from
Simple, quick, accurate.
Found the prompts smart. Flow smooth. Results better than expected.
Date published: 2023-04-17
Rated 5 out of 5 by
Its so easy from
Turbo Tax is so simple !
This program is so very easy to use. They literally ask you every question.
Date published: 2023-04-17
Rated 5 out of 5 by
Greatrrrrrr from
Great
Turbo TAx is Great and really helped file for year 2022
Date published: 2023-04-17
Rated 5 out of 5 by
Thanks a bunch from
Thank you so much for the help
The program is great but not user friendly sometimes...but I love it just the same
All TurboTax® Offerings Reviews - Page 1488
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Mobrien8389 from
Odd Charges
The amount I was charged by turbo tax seemed wrong. I was charged $60 for federal, $60 for state, and then an extra $40 for e-filing. This seemed wrong but no matter how many times I looked through my taxes I could not figure out why turbo tax charged me that much. For reference, I do not own property or a home, or a business, and I use the standard filing forms and do not claim any exceptions.
Date published: 2023-04-17
Rated 5 out of 5 by
amy ware from
easy and helpful thru a painful process
i did not use live but have in the past very helpful
Date published: 2023-04-17
Rated 5 out of 5 by
Rev Moe from
Awesome
Easy to use...sets everything up for you and makes sure you get every tax break you are entitled to...removes the stress of filing your return
Date published: 2023-04-17
Rated 3 out of 5 by
Teach for Fun from
Turbotax is outpricing itself
Turbotax almost "forces" one to purchase additional support. The mileage worksheet is not user friendly. Naturally, "fix my return" is quite beneficial. However, there is no valid explanation as to "what is incorrect." The consumer must "guess" or search the internet for additional support. Or, one can purchase additional support from the TEAM.
Date published: 2023-04-17
Rated 3 out of 5 by
Upset Customer Dre from
Slowly Declining!!!
TurboTax used to be simple and free! Now they make you pay to use the "Deluxe' or 'Pro". The kicker is, you don't use any of the additional services! Sounds like a scam to me and I will be taking my business elsewhere next tax season.
Date published: 2023-04-17
Rated 5 out of 5 by
AhavaBaltimore from
Huge money saver and eye-opener
I filed my own taxes for the first time this year. By doing so, and not paying an accountant, I saved $500. I also learned that my husband has been socking away money into his HSA that he wasn't aware of -- so we essentially found close to $5,000. I learned so, so much through this process; really valuable information that I will carry with me. I highly recommend this to anyone. Even a total "dummy" like me. Experts are on hand to help you, and they are so knowledgeable. It's like having an accountant at your side, but better.
Date published: 2023-04-17
Rated 5 out of 5 by
Myfairshare60 from
Simple, quick, accurate.
Found the prompts smart. Flow smooth. Results better than expected.
Date published: 2023-04-17
Rated 5 out of 5 by
Its so easy from
Turbo Tax is so simple !
This program is so very easy to use. They literally ask you every question.
Date published: 2023-04-17
Rated 5 out of 5 by
Greatrrrrrr from
Great
Turbo TAx is Great and really helped file for year 2022
Date published: 2023-04-17
Rated 5 out of 5 by
Thanks a bunch from
Thank you so much for the help
The program is great but not user friendly sometimes...but I love it just the same
All TurboTax® Offerings Reviews - Page 1488
Date published: 2023-04-17