TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Turbo tax, easy to use, they stand behind you ! This is an easy product to use, by computer, Phone, etc. Pick up where you left off, remembers your past returns, great !
Date published: 2023-04-17
Rated 1 out of 5 by from Last time I file with Turbo Tax Poor trouble shooting of issues. I was part of the health insurance market place through July of last year. The five months I was on a employer sponsored plan threw the turbo tax software for a loop and wouldn't allow me to e-file my returns.
Date published: 2023-04-17
Rated 3 out of 5 by from More difficult with investments For the past several years I've used TurboTax online and never had a problem uploading investment documents. For some reason this time it took me over an hour to get documents uploaded ... it usually takes 5 minutes
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is my choice for two decades Easy, sometimes fun, and always in my best interest!
Date published: 2023-04-17
Rated 1 out of 5 by from Poor Tax Review I work for an investigative company to earn enough money to pay my bills but somehow turbo tax has me as a business and I owe the government $4700 in taxes on a poverty level income of $30,000
Date published: 2023-04-17
Rated 5 out of 5 by from Very helpful I like the step by step instructions with clear directions and extra information that explains all the details
Date published: 2023-04-17
Rated 3 out of 5 by from Confusing closing I am tired of working on my tax but, to the best of my knowledge, I didn't click to pay an extra $45 for some kind of protection. I also tried to get rid of the charge but couldn't find my way to click on the choice. In other words, it seems I bought something without ever choosing it.
Date published: 2023-04-17
Rated 5 out of 5 by from KERON WAS FANTASTIC Keron dade the process so easy for me. She was extremely knowledgeable, friendly, and helpful!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was easy and helpful! Turbotax was easy to use and convenient. Looking forward to using it again next year!
Date published: 2023-04-17
Rated 1 out of 5 by from Absolutely Awful Software Been using TurboTax for 15+ years, but I think this year (2023, filing for 2022) is likely to be my last. The software is just SO OUTDATED....it's barely easier than using paper/pencil. The filing system is also insane - I had to enter my checking account number and routing number THREE SEPARATE TIMES. WHY? I honestly don't see the value in paying $100 for software to file my taxes.....it's just not worth it, and clearly TurboTax has spent literally $0 in updating its product over the years. Time to look at other options. :-(
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1467
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax, easy to use, they stand behind you ! This is an easy product to use, by computer, Phone, etc. Pick up where you left off, remembers your past returns, great !
Date published: 2023-04-17
Rated 1 out of 5 by from Last time I file with Turbo Tax Poor trouble shooting of issues. I was part of the health insurance market place through July of last year. The five months I was on a employer sponsored plan threw the turbo tax software for a loop and wouldn't allow me to e-file my returns.
Date published: 2023-04-17
Rated 3 out of 5 by from More difficult with investments For the past several years I've used TurboTax online and never had a problem uploading investment documents. For some reason this time it took me over an hour to get documents uploaded ... it usually takes 5 minutes
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is my choice for two decades Easy, sometimes fun, and always in my best interest!
Date published: 2023-04-17
Rated 1 out of 5 by from Poor Tax Review I work for an investigative company to earn enough money to pay my bills but somehow turbo tax has me as a business and I owe the government $4700 in taxes on a poverty level income of $30,000
Date published: 2023-04-17
Rated 5 out of 5 by from Very helpful I like the step by step instructions with clear directions and extra information that explains all the details
Date published: 2023-04-17
Rated 3 out of 5 by from Confusing closing I am tired of working on my tax but, to the best of my knowledge, I didn't click to pay an extra $45 for some kind of protection. I also tried to get rid of the charge but couldn't find my way to click on the choice. In other words, it seems I bought something without ever choosing it.
Date published: 2023-04-17
Rated 5 out of 5 by from KERON WAS FANTASTIC Keron dade the process so easy for me. She was extremely knowledgeable, friendly, and helpful!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was easy and helpful! Turbotax was easy to use and convenient. Looking forward to using it again next year!
Date published: 2023-04-17
Rated 1 out of 5 by from Absolutely Awful Software Been using TurboTax for 15+ years, but I think this year (2023, filing for 2022) is likely to be my last. The software is just SO OUTDATED....it's barely easier than using paper/pencil. The filing system is also insane - I had to enter my checking account number and routing number THREE SEPARATE TIMES. WHY? I honestly don't see the value in paying $100 for software to file my taxes.....it's just not worth it, and clearly TurboTax has spent literally $0 in updating its product over the years. Time to look at other options. :-(
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1467