TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from Turbo Tax was good but expensive Good experience but is getting to expensive. Lower price
Date published: 2023-04-17
Rated 5 out of 5 by from Luv turbo tax Very helpful and called back immediately would recommend
Date published: 2023-04-17
Rated 2 out of 5 by from Not happy that it's no longer free Not happy that it's no longer free. Paying $59 to file taxes for a $1 refund is ridiculous.
Date published: 2023-04-17
Rated 1 out of 5 by from Does the job but cost too much Using Turbotax for 5 years, the process is easy but my tax situation is not at all complicated, im single, no kids, simple w2 job... im not sure what im paying $187 for. I put in the info, I review the info, I enter my own breaks.... so what am I paying Turbotax for? ill be switching to a flat fee tax preparer next year where my partner only pays $75.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is amzingly easy Great instructions- easy to follow- double and triple check appreciated
Date published: 2023-04-17
Rated 5 out of 5 by from It took 6 hours but TurboTax was there all the way They never gave up on me.... it was like they were holding my hand through the entire process. This is my 6th year to be using TurboTax and they have never let me down
Date published: 2023-04-17
Rated 5 out of 5 by from Not too shabby There are some things I believe you cold provide more detail for, but otherwise, extremely easy and mostly reasonably priced. Way better than H&R Block, that's for sure ;-)
Date published: 2023-04-17
Rated 3 out of 5 by from good job rock n roll service dont charge me so much for filling out the form myself next time its stupid and definitely not necesarry
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is great! Quick and easy! Very helpful along the way page by page. Was more simple than I thought it would have been. Thanks TurboTax :)
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax. Not what it use to be! Feel like they've now made it easier to get money from you. For instance, they tell you you can pay your taxes with your credit card, yet do not mention the 2.49% fee for using the service. In fact, it's not until the next page UNDER submit that it tells you about this fee. Under the submit button. Thankfully, I slowed down after paying for whatever the $150 service I paid for and saw that before hitting submit. So after forking over $150 for a service I didn't know I chose (or wanted, doesn't look any different than the previous version, so not sure how/why it was chosen or what it does). So be careful filing your taxes to make sure you don't accidentally end up owing absurd credit card fees and whatever other "benefits" they offer.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1442
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax was good but expensive Good experience but is getting to expensive. Lower price
Date published: 2023-04-17
Rated 5 out of 5 by from Luv turbo tax Very helpful and called back immediately would recommend
Date published: 2023-04-17
Rated 2 out of 5 by from Not happy that it's no longer free Not happy that it's no longer free. Paying $59 to file taxes for a $1 refund is ridiculous.
Date published: 2023-04-17
Rated 1 out of 5 by from Does the job but cost too much Using Turbotax for 5 years, the process is easy but my tax situation is not at all complicated, im single, no kids, simple w2 job... im not sure what im paying $187 for. I put in the info, I review the info, I enter my own breaks.... so what am I paying Turbotax for? ill be switching to a flat fee tax preparer next year where my partner only pays $75.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is amzingly easy Great instructions- easy to follow- double and triple check appreciated
Date published: 2023-04-17
Rated 5 out of 5 by from It took 6 hours but TurboTax was there all the way They never gave up on me.... it was like they were holding my hand through the entire process. This is my 6th year to be using TurboTax and they have never let me down
Date published: 2023-04-17
Rated 5 out of 5 by from Not too shabby There are some things I believe you cold provide more detail for, but otherwise, extremely easy and mostly reasonably priced. Way better than H&R Block, that's for sure ;-)
Date published: 2023-04-17
Rated 3 out of 5 by from good job rock n roll service dont charge me so much for filling out the form myself next time its stupid and definitely not necesarry
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is great! Quick and easy! Very helpful along the way page by page. Was more simple than I thought it would have been. Thanks TurboTax :)
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax. Not what it use to be! Feel like they've now made it easier to get money from you. For instance, they tell you you can pay your taxes with your credit card, yet do not mention the 2.49% fee for using the service. In fact, it's not until the next page UNDER submit that it tells you about this fee. Under the submit button. Thankfully, I slowed down after paying for whatever the $150 service I paid for and saw that before hitting submit. So after forking over $150 for a service I didn't know I chose (or wanted, doesn't look any different than the previous version, so not sure how/why it was chosen or what it does). So be careful filing your taxes to make sure you don't accidentally end up owing absurd credit card fees and whatever other "benefits" they offer.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1442