TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Turbo tax is able to provide direct, intelligent, Turbo tax is able to provide direct, intelligent help. The forms pop up after you input key words , etc. This is very direct and helpful. Can't really do that on IRS free file I would think. For example with health savings accounts; it is only Turbo Tax that knew what forms i needed right away after my inputs.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent! I have used Turbo Tax for 10 years straight and the process has worked out well each time. Even when I need help, the experts and the help features attached to this program are affective and efficient.
Date published: 2023-04-17
Rated 5 out of 5 by from TURBO TAX ROCKS EASY AND QUICK. I WAS ABLE TO COMPLETE MY 2022 TAXES IN LESS THAN 30 MINS.
Date published: 2023-04-17
Rated 5 out of 5 by from New things can be awesome Twenty year user of other software. So far so good glad i switched
Date published: 2023-04-17
Rated 5 out of 5 by from The Best Great products, easy to use, help when needed. Used this service for years.
Date published: 2023-04-17
Rated 1 out of 5 by from not worth the misinformation I contacted customer service asking about the version of software I needed. That person was very helpful until after the fact when I found out the info was incorrect. I paid for the software and my sister filed her taxes then I was told the software was for only 1 person. I don't want to waste my time in going into detail with this review. But I paid close to $300! I absolutely I will NOT use this program again. Yes i tried contacting someone regarding this but the darn computer that we are all forced to deal with before they allow you to talk to a human being worthless.
Date published: 2023-04-17
Rated 2 out of 5 by from What happened to Turbotax Turbotax was so easy to use and most of all economical. What happened? They try to upcharge you all the way to the end. At this point I rather go to someone local or try one of the many other options out there.
Date published: 2023-04-17
Rated 4 out of 5 by from Simple and Easy Very easy and informational to make sure you have everything properly set up does take a little longer than having a specialist help you but for being free and doing it for the first time felt easy.
Date published: 2023-04-17
Rated 5 out of 5 by from arianna c and turbo tax are amazing i was worried that i was doing my taxes incorrectly but Arianna C. helped calm my nerves and was very helpful!!!!
Date published: 2023-04-17
Rated 5 out of 5 by from FAST - EASY - DONE Love using this platform, you educate people about different deductions and how and why things affect their taxes. It's easy to use and takes a lot of the guess work out of it.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1439
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is able to provide direct, intelligent, Turbo tax is able to provide direct, intelligent help. The forms pop up after you input key words , etc. This is very direct and helpful. Can't really do that on IRS free file I would think. For example with health savings accounts; it is only Turbo Tax that knew what forms i needed right away after my inputs.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent! I have used Turbo Tax for 10 years straight and the process has worked out well each time. Even when I need help, the experts and the help features attached to this program are affective and efficient.
Date published: 2023-04-17
Rated 5 out of 5 by from TURBO TAX ROCKS EASY AND QUICK. I WAS ABLE TO COMPLETE MY 2022 TAXES IN LESS THAN 30 MINS.
Date published: 2023-04-17
Rated 5 out of 5 by from New things can be awesome Twenty year user of other software. So far so good glad i switched
Date published: 2023-04-17
Rated 5 out of 5 by from The Best Great products, easy to use, help when needed. Used this service for years.
Date published: 2023-04-17
Rated 1 out of 5 by from not worth the misinformation I contacted customer service asking about the version of software I needed. That person was very helpful until after the fact when I found out the info was incorrect. I paid for the software and my sister filed her taxes then I was told the software was for only 1 person. I don't want to waste my time in going into detail with this review. But I paid close to $300! I absolutely I will NOT use this program again. Yes i tried contacting someone regarding this but the darn computer that we are all forced to deal with before they allow you to talk to a human being worthless.
Date published: 2023-04-17
Rated 2 out of 5 by from What happened to Turbotax Turbotax was so easy to use and most of all economical. What happened? They try to upcharge you all the way to the end. At this point I rather go to someone local or try one of the many other options out there.
Date published: 2023-04-17
Rated 4 out of 5 by from Simple and Easy Very easy and informational to make sure you have everything properly set up does take a little longer than having a specialist help you but for being free and doing it for the first time felt easy.
Date published: 2023-04-17
Rated 5 out of 5 by from arianna c and turbo tax are amazing i was worried that i was doing my taxes incorrectly but Arianna C. helped calm my nerves and was very helpful!!!!
Date published: 2023-04-17
Rated 5 out of 5 by from FAST - EASY - DONE Love using this platform, you educate people about different deductions and how and why things affect their taxes. It's easy to use and takes a lot of the guess work out of it.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1439