TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from 1St Timer was easy and fun educated myself look forward to using next year as well.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was very helpful! All the prompts helped me fill out my return accurately.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy! Great Experience User Friendly. Easy to Navigate. Funny Responses. Didn't take long to complete.
Date published: 2023-04-17
Rated 2 out of 5 by from Too hard, easier paying someone. Taxes are so complex, I would pay to have someone do them for me
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Peasy Lemon Squeezy I had a bunch of information to input but it was easy!
Date published: 2023-04-17
Rated 4 out of 5 by from Turbotax is a Good Value The program is good overall, but on several forms that were not needed, the directions to remove the page were a good hour search on the TurboTax common tax questions pages.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Never Fails Me! I've used TurboTax for about 6 years and it's always seamless and accurate.
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo Tax Home & Business fail Used turbotax for many years, this year (2022 filing) is a disaster. The software (desktop version) is full of bugs - many different items when selected doesn't show anything, just a blank screen. If you go back, it'll insert a zero. Biggest issue is it wouldn't let me put in a w-2, ended up doing it from forms. And, even though they say they have phone support, I couldn't find it anywhere. I will be using another brand next year.
Date published: 2023-04-17
Rated 2 out of 5 by from My last time using turbotax Overall turbotax was quite expensive this year, I had to pay more for different version to upload a crypto report which doesn't make sense. Additionally, the formatting / form didn't upload correct so I had to pay for an external service to prepare my crypto form in the turbo tax format. It took forever and still seemed to have issues with the crypto upload / lots of items needing review. for 200 dollars to file I could have just paid someone to do it and saved the hassle. Farewell turbotax
Date published: 2023-04-17
Rated 5 out of 5 by from Easy All is good! Many year use! No problems and no issues to date!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1427
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 1St Timer was easy and fun educated myself look forward to using next year as well.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was very helpful! All the prompts helped me fill out my return accurately.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy! Great Experience User Friendly. Easy to Navigate. Funny Responses. Didn't take long to complete.
Date published: 2023-04-17
Rated 2 out of 5 by from Too hard, easier paying someone. Taxes are so complex, I would pay to have someone do them for me
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Peasy Lemon Squeezy I had a bunch of information to input but it was easy!
Date published: 2023-04-17
Rated 4 out of 5 by from Turbotax is a Good Value The program is good overall, but on several forms that were not needed, the directions to remove the page were a good hour search on the TurboTax common tax questions pages.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Never Fails Me! I've used TurboTax for about 6 years and it's always seamless and accurate.
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo Tax Home & Business fail Used turbotax for many years, this year (2022 filing) is a disaster. The software (desktop version) is full of bugs - many different items when selected doesn't show anything, just a blank screen. If you go back, it'll insert a zero. Biggest issue is it wouldn't let me put in a w-2, ended up doing it from forms. And, even though they say they have phone support, I couldn't find it anywhere. I will be using another brand next year.
Date published: 2023-04-17
Rated 2 out of 5 by from My last time using turbotax Overall turbotax was quite expensive this year, I had to pay more for different version to upload a crypto report which doesn't make sense. Additionally, the formatting / form didn't upload correct so I had to pay for an external service to prepare my crypto form in the turbo tax format. It took forever and still seemed to have issues with the crypto upload / lots of items needing review. for 200 dollars to file I could have just paid someone to do it and saved the hassle. Farewell turbotax
Date published: 2023-04-17
Rated 5 out of 5 by from Easy All is good! Many year use! No problems and no issues to date!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1427