TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 2 out of 5 by from I'll learn to do this myself Thank you for helping me realize that I just need to learn to do all of this on my own. You should really be more up front with what the cost will be at the beginning of the process. Is it really Deluxe if you HAVE to have it in order to file? Just call it a fee. And State having a cost to file... If the fee is because YOU filled in the information, where's the option for me to fill it in myself? Again.. just call it a fee if there's no option outside of it. I would rather you tell me you're going to charge $100+ for me to file my taxes rather than get to the end to be hit with all of the fees thinking I didn't have to pay anything at the beginning. If i had a better option I would have went with it and next year my better option will be to do it myself. Lastly, not being able to pay the Turbo Tax fees with BOTH federal and state is should be changed. Why can't you pay with whatever your balance is? Speaking of, it's very misleading to say what the tax return is and then go throughout steps to pay for items individually you thought were already covered by other returns. If I'm paying a service over $100 I expect to get more out of it rather than having to fill in bank information THREE DIFFERENT TIMES.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Easy to use. Extra help features put my mind at ease.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is awesone Easy and fast to use and recommend anyone to try it.
Date published: 2023-04-17
Rated 5 out of 5 by from Thanks Thanks for having something that enables me to do my taxes without being audited/being jailed for failing to do math.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy-Pessy I have used Turbo Tax for I don't know how many years. I have never been disappointed. It's easy and accurate and runs through a lot of things you could forget. I recommend them.
Date published: 2023-04-17
Rated 2 out of 5 by from 1099 I hate that I am required to pay extra for having a 1099 form. I haven't made any money from those investments and I haven't withdrawn any of those investments. It seems silly to have to pay for a tax service that just lowered my return and didn't net me any profits over the year.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax This product is easy to use and very clean. There were any issue or heck-up. Easy to follow. Recommend.
Date published: 2023-04-17
Rated 5 out of 5 by from love it great!! easy to use . easy to use easy to use super easy
Date published: 2023-04-17
Rated 5 out of 5 by from VERY THOROUGH VERY THOROUGH IN LOOKING FOR TAX BREAKS AND NUMEROUS CHECKS AND BALANCES THROUGHOUT THE TAX FILING PROCESS.
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax problems recur Turbo Tax asks if I want to enter all the data from my financial advisor's report or enter summary totals for each section. However, if I enter just the summary, then I'm asked for a PDF of the complete report. For 2 years now, I've had a problem uploading my financial advisor's annual report. Turbo Tax will not accept the PDF that I download from the financial advisor's software. I have to do a "workaround" that takes multiple attempts and hours of added frustration. Even if I import the data directly from the financial advisor's software, Turbo Tax then tells me I need to double check EVERY number in the report. At 17 pages of data, this took hours to cross check on a tiny computer screen. Turbo Tax software told me my tax return could be done in 2.5 hours. It took more than 17. And that was just the time in the Turbo Tax software and did not include the other issues I've had to deal with.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1407
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from I'll learn to do this myself Thank you for helping me realize that I just need to learn to do all of this on my own. You should really be more up front with what the cost will be at the beginning of the process. Is it really Deluxe if you HAVE to have it in order to file? Just call it a fee. And State having a cost to file... If the fee is because YOU filled in the information, where's the option for me to fill it in myself? Again.. just call it a fee if there's no option outside of it. I would rather you tell me you're going to charge $100+ for me to file my taxes rather than get to the end to be hit with all of the fees thinking I didn't have to pay anything at the beginning. If i had a better option I would have went with it and next year my better option will be to do it myself. Lastly, not being able to pay the Turbo Tax fees with BOTH federal and state is should be changed. Why can't you pay with whatever your balance is? Speaking of, it's very misleading to say what the tax return is and then go throughout steps to pay for items individually you thought were already covered by other returns. If I'm paying a service over $100 I expect to get more out of it rather than having to fill in bank information THREE DIFFERENT TIMES.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Easy to use. Extra help features put my mind at ease.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is awesone Easy and fast to use and recommend anyone to try it.
Date published: 2023-04-17
Rated 5 out of 5 by from Thanks Thanks for having something that enables me to do my taxes without being audited/being jailed for failing to do math.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy-Pessy I have used Turbo Tax for I don't know how many years. I have never been disappointed. It's easy and accurate and runs through a lot of things you could forget. I recommend them.
Date published: 2023-04-17
Rated 2 out of 5 by from 1099 I hate that I am required to pay extra for having a 1099 form. I haven't made any money from those investments and I haven't withdrawn any of those investments. It seems silly to have to pay for a tax service that just lowered my return and didn't net me any profits over the year.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax This product is easy to use and very clean. There were any issue or heck-up. Easy to follow. Recommend.
Date published: 2023-04-17
Rated 5 out of 5 by from love it great!! easy to use . easy to use easy to use super easy
Date published: 2023-04-17
Rated 5 out of 5 by from VERY THOROUGH VERY THOROUGH IN LOOKING FOR TAX BREAKS AND NUMEROUS CHECKS AND BALANCES THROUGHOUT THE TAX FILING PROCESS.
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax problems recur Turbo Tax asks if I want to enter all the data from my financial advisor's report or enter summary totals for each section. However, if I enter just the summary, then I'm asked for a PDF of the complete report. For 2 years now, I've had a problem uploading my financial advisor's annual report. Turbo Tax will not accept the PDF that I download from the financial advisor's software. I have to do a "workaround" that takes multiple attempts and hours of added frustration. Even if I import the data directly from the financial advisor's software, Turbo Tax then tells me I need to double check EVERY number in the report. At 17 pages of data, this took hours to cross check on a tiny computer screen. Turbo Tax software told me my tax return could be done in 2.5 hours. It took more than 17. And that was just the time in the Turbo Tax software and did not include the other issues I've had to deal with.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1407