TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from 2023 Tax Season Review As has been the case for the past decade, time spent with Turbo Tax online is time well spent. I enjoy how the application steps me through each phase of return preparation, holds my place when I have to gather data, accuracy of prepared tax documents, and fairing pricing for service.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Awsome! Turbo tax has been easy to use. It has made filing my individual return simple.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is easy to use I like the explanations along the way. Simpe to use.
Date published: 2023-04-18
Rated 5 out of 5 by from First Time So far, all has gone well...easy to follow, easy to go back and continue to work
Date published: 2023-04-18
Rated 4 out of 5 by from Covered all the bases. I had moved, but the program checked everything out. However, I had trouble downloading the second state form. With a phone call this was resolved.
Date published: 2023-04-18
Rated 4 out of 5 by from Extremely easy but pricey When I first started using TurboTax it was the best product and value for the money. However, in the last few years, it has gotten pricey and offered less for what I am paying. I remember getting more services that were part of the basic or premium because those were the only 2 tiers they had. Now they have more tiers and fewer things are covered in the premium tier. If I hadn't procrastinated this year I probably would have used another service.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is all I use I've used turbo tax for more than 20 years and found it's the only way to file for me. Easy to use and I'm confident the taxes are accurate and complete with all necessary forms and worksheets provided.
Date published: 2023-04-18
Rated 5 out of 5 by from awesome easy to use and the state retrun is filled in fastert!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax makes filing taxes easy Turbo Tax guided me step by step on what I had to do. When I had a question on a 1099K, I posted a question on the forum and got the answer I needed. I like how it explains everything step by step.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax Needs a Tuneup TT staff needs to remember that we are not all accounting majors, so there needs to be more clarity and better explanations all around. Also, I planned to e-file my state return and three separate times, my (witnessed) credit card data entry was refused, so I just mailed it. This was especially frustrating after working all day on preparing the tax returns. This happened last year, as well, so there are definitely some bugs somewhere to work out. Also, TT needs to be more intuitive. Printing instructions (pre-file) were unclear, requiring a knowledge of TT menu navigation when it should be a simple check box on the check screen. Print could also be larger on mostly empty screens. Otherwise, it is pretty good.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1401
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 2023 Tax Season Review As has been the case for the past decade, time spent with Turbo Tax online is time well spent. I enjoy how the application steps me through each phase of return preparation, holds my place when I have to gather data, accuracy of prepared tax documents, and fairing pricing for service.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Awsome! Turbo tax has been easy to use. It has made filing my individual return simple.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is easy to use I like the explanations along the way. Simpe to use.
Date published: 2023-04-18
Rated 5 out of 5 by from First Time So far, all has gone well...easy to follow, easy to go back and continue to work
Date published: 2023-04-18
Rated 4 out of 5 by from Covered all the bases. I had moved, but the program checked everything out. However, I had trouble downloading the second state form. With a phone call this was resolved.
Date published: 2023-04-18
Rated 4 out of 5 by from Extremely easy but pricey When I first started using TurboTax it was the best product and value for the money. However, in the last few years, it has gotten pricey and offered less for what I am paying. I remember getting more services that were part of the basic or premium because those were the only 2 tiers they had. Now they have more tiers and fewer things are covered in the premium tier. If I hadn't procrastinated this year I probably would have used another service.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is all I use I've used turbo tax for more than 20 years and found it's the only way to file for me. Easy to use and I'm confident the taxes are accurate and complete with all necessary forms and worksheets provided.
Date published: 2023-04-18
Rated 5 out of 5 by from awesome easy to use and the state retrun is filled in fastert!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax makes filing taxes easy Turbo Tax guided me step by step on what I had to do. When I had a question on a 1099K, I posted a question on the forum and got the answer I needed. I like how it explains everything step by step.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax Needs a Tuneup TT staff needs to remember that we are not all accounting majors, so there needs to be more clarity and better explanations all around. Also, I planned to e-file my state return and three separate times, my (witnessed) credit card data entry was refused, so I just mailed it. This was especially frustrating after working all day on preparing the tax returns. This happened last year, as well, so there are definitely some bugs somewhere to work out. Also, TT needs to be more intuitive. Printing instructions (pre-file) were unclear, requiring a knowledge of TT menu navigation when it should be a simple check box on the check screen. Print could also be larger on mostly empty screens. Otherwise, it is pretty good.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1401