TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from Fast,Helpful,Turbo Tax The Help Was Great,Got Me Through The Whole Paperwork Easy
Date published: 2023-05-02
Rated 5 out of 5 by from Awesome Pretty quick and easy. No stress. I'll continue to use this from now on.
Date published: 2023-05-02
Rated 2 out of 5 by from MAJOR & minor bugs & bogus transmission msg I got a "Successful Transmission" back on April 7 when I Efiled (which I screenshotted), but my returns were never sent until I re-did the whole transmission process again today -- for the THIRD time. It's unacceptable to give a success message like that unless you have **actually transmitted** the return! That is a MAJOR BUG! If I get a penalty, it will be your responsibility to clear it up. There are minor bugs here & there, but being a programmer I can generally deal with them. Like, when it updates, it minimizes to the task bar but doesn't do anything until you hover over it. THEN it does a popup telling you to close it, and it will restart. It should restart automatically.
Date published: 2023-05-02
Rated 5 out of 5 by from Super Helpful talked tto a representative who helped me work through my return
Date published: 2023-05-02
Rated 5 out of 5 by from I enjoyed using Turbo Tax. I like the way TurboTax is set up. I so appreciated getting the help I needed when I had missed a number as I manually filled things out. I had checked things out 2-3 times and couldn't find the error. I very kind gentleman helped me out. I so appreciated it!!
Date published: 2023-05-02
Rated 5 out of 5 by from Turbo tax has a great guide to do taxes! Taxes went as smooth as butter with turbo taxes!!!
Date published: 2023-05-02
Rated 5 out of 5 by from taxes it was very easy and efficient. Very easy to process my own taxes
Date published: 2023-05-02
Rated 1 out of 5 by from Poor app Didn’t tell me my state taxes weren’t filed, I had to log back on to check status, absolutely unacceptable.
Date published: 2023-05-02
Rated 5 out of 5 by from Turbo tax was great Was rejected and had to fix it but finally got it fixed.
Date published: 2023-05-02
Rated 5 out of 5 by from Easy and reliable I love the step-by-step way to complete my taxes. The "see more examples" are a great help too.
Date published: 2023-05-02
All TurboTax® Offerings Reviews - Page 141
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Fast,Helpful,Turbo Tax The Help Was Great,Got Me Through The Whole Paperwork Easy
Date published: 2023-05-02
Rated 5 out of 5 by from Awesome Pretty quick and easy. No stress. I'll continue to use this from now on.
Date published: 2023-05-02
Rated 2 out of 5 by from MAJOR & minor bugs & bogus transmission msg I got a "Successful Transmission" back on April 7 when I Efiled (which I screenshotted), but my returns were never sent until I re-did the whole transmission process again today -- for the THIRD time. It's unacceptable to give a success message like that unless you have **actually transmitted** the return! That is a MAJOR BUG! If I get a penalty, it will be your responsibility to clear it up. There are minor bugs here & there, but being a programmer I can generally deal with them. Like, when it updates, it minimizes to the task bar but doesn't do anything until you hover over it. THEN it does a popup telling you to close it, and it will restart. It should restart automatically.
Date published: 2023-05-02
Rated 5 out of 5 by from Super Helpful talked tto a representative who helped me work through my return
Date published: 2023-05-02
Rated 5 out of 5 by from I enjoyed using Turbo Tax. I like the way TurboTax is set up. I so appreciated getting the help I needed when I had missed a number as I manually filled things out. I had checked things out 2-3 times and couldn't find the error. I very kind gentleman helped me out. I so appreciated it!!
Date published: 2023-05-02
Rated 5 out of 5 by from Turbo tax has a great guide to do taxes! Taxes went as smooth as butter with turbo taxes!!!
Date published: 2023-05-02
Rated 5 out of 5 by from taxes it was very easy and efficient. Very easy to process my own taxes
Date published: 2023-05-02
Rated 1 out of 5 by from Poor app Didn’t tell me my state taxes weren’t filed, I had to log back on to check status, absolutely unacceptable.
Date published: 2023-05-02
Rated 5 out of 5 by from Turbo tax was great Was rejected and had to fix it but finally got it fixed.
Date published: 2023-05-02
Rated 5 out of 5 by from Easy and reliable I love the step-by-step way to complete my taxes. The "see more examples" are a great help too.
Date published: 2023-05-02
All TurboTax® Offerings Reviews - Page 141