TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 1 out of 5 by from I could not hate this product more Let's see, where shall I start? --Constant fear-based upsells every 5 slides --Asks me questions about what happened in prior years. All of my returns have been filed with Turbotax for the last 10 years. Turbotax can't look at my prior year's return and answer the question for me? And when I try to look for prior returns to answer it myself I can't easily find them. Awesome --Hiding consent for your data behind the guise of "we just need this info to help file your taxes". You're already taking $200+ for me to file my federal and state taxes and I have to give my data for free? --Integrations with my financial institutions are not easy to use and often break. I realize that APIs are a two-way street, but I am paying extra to file my taxes to make the experience easier
Date published: 2023-04-18
Rated 5 out of 5 by from Thank you so much!!! Olivia and Kimberly, were awesome they definitely helped me get through what I thought wasn't very easy. They made it easy to follow them through the process.
Date published: 2023-04-18
Rated 5 out of 5 by from 8 Years of EASY Tax Returns I Have used TurboTax for the last 8 years now and I don't know if I could have done my taxes without them! They make it so easy to go through all the needed procedures to file taxes, it is super fast to use, and helps you get more money than expected!! Thanks to TurboTax I can rest easy and get taxes done in 15 minutes, talk about easy money!!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Taxed Was quick and simple, everything was laid out for me in a very straightforward manner.
Date published: 2023-04-18
Rated 5 out of 5 by from EXPENSIVE BUT GOOD Tax pros will do it for less but I somehow find this weirdly enjoyable. I think it's watching the refund amount climb up as I enter the information. Even though it's MY money and it's just coming back into my bank account, it still feels good. :D
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is quick and easy. Quick and easy, used their walkthrough. gets better every year.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tac is great. Great service easy and quick. Gets the job done!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use Good experience. I like the "Learn More" postings that help clarify what answer or options are relevant for each question.
Date published: 2023-04-18
Rated 2 out of 5 by from I had to wait too long for help The product is great, it was easy to follow. But to get help you have to wait for too long. I needed assistence twice and I found the info online before somedy arrived to the chat. Very dissapointed with that because is not an unexpensive tool and it was supposed to be "deluxe".
Date published: 2023-04-18
Rated 4 out of 5 by from Easy Self Guided I haven't used TurboTax for about 5 years, because my tax situation became too complex, but now that I have simplified my tax situation I was happy to go back to using it. As in the past, TurboTax walks you step by step through the process and allows you to skip ahead or go back as needed. The online version is a little different than the old desktop versions, but it retains its easy to understand format. I hope to continue to use TurboTax in the future. The only thing I wish I could do is review my entire form prior to paying - it would have made me a little more comfortable.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1368
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from I could not hate this product more Let's see, where shall I start? --Constant fear-based upsells every 5 slides --Asks me questions about what happened in prior years. All of my returns have been filed with Turbotax for the last 10 years. Turbotax can't look at my prior year's return and answer the question for me? And when I try to look for prior returns to answer it myself I can't easily find them. Awesome --Hiding consent for your data behind the guise of "we just need this info to help file your taxes". You're already taking $200+ for me to file my federal and state taxes and I have to give my data for free? --Integrations with my financial institutions are not easy to use and often break. I realize that APIs are a two-way street, but I am paying extra to file my taxes to make the experience easier
Date published: 2023-04-18
Rated 5 out of 5 by from Thank you so much!!! Olivia and Kimberly, were awesome they definitely helped me get through what I thought wasn't very easy. They made it easy to follow them through the process.
Date published: 2023-04-18
Rated 5 out of 5 by from 8 Years of EASY Tax Returns I Have used TurboTax for the last 8 years now and I don't know if I could have done my taxes without them! They make it so easy to go through all the needed procedures to file taxes, it is super fast to use, and helps you get more money than expected!! Thanks to TurboTax I can rest easy and get taxes done in 15 minutes, talk about easy money!!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Taxed Was quick and simple, everything was laid out for me in a very straightforward manner.
Date published: 2023-04-18
Rated 5 out of 5 by from EXPENSIVE BUT GOOD Tax pros will do it for less but I somehow find this weirdly enjoyable. I think it's watching the refund amount climb up as I enter the information. Even though it's MY money and it's just coming back into my bank account, it still feels good. :D
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is quick and easy. Quick and easy, used their walkthrough. gets better every year.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tac is great. Great service easy and quick. Gets the job done!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use Good experience. I like the "Learn More" postings that help clarify what answer or options are relevant for each question.
Date published: 2023-04-18
Rated 2 out of 5 by from I had to wait too long for help The product is great, it was easy to follow. But to get help you have to wait for too long. I needed assistence twice and I found the info online before somedy arrived to the chat. Very dissapointed with that because is not an unexpensive tool and it was supposed to be "deluxe".
Date published: 2023-04-18
Rated 4 out of 5 by from Easy Self Guided I haven't used TurboTax for about 5 years, because my tax situation became too complex, but now that I have simplified my tax situation I was happy to go back to using it. As in the past, TurboTax walks you step by step through the process and allows you to skip ahead or go back as needed. The online version is a little different than the old desktop versions, but it retains its easy to understand format. I hope to continue to use TurboTax in the future. The only thing I wish I could do is review my entire form prior to paying - it would have made me a little more comfortable.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1368