TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 5 out of 5 by
GirlBoss1987 from
Superb
Very Fast and easy to use . punctual, better instructions for the user ID.
Date published: 2023-04-18
Rated 5 out of 5 by
kennyboy336 from
Always awesome
I have used Turbo Tax for 10+ years and it just gets easier to use! Keep up the good job!!
Date published: 2023-04-18
Rated 4 out of 5 by
Blueshell from
Turbo Tax is helpful
Doing my taxes myself online was more expensive than seeing a live person
Date published: 2023-04-18
Rated 5 out of 5 by
Sandi79 from
Turbo Tax was very user friendly
Positive experience, user friendly and questions were very helpful in completing the respective sections
Date published: 2023-04-18
Rated 5 out of 5 by
Barry571 from
TurboTax is clutch
I was recommended it by a friend and it was pretty good and quick
Date published: 2023-04-18
Rated 2 out of 5 by
TaxPayer TurboSlayer from
$39 Processing fee 4 Using Refund payment is LOW
The fact your charging $100 or more for usage of software, then a $39 processing fee to pay using your refund is absolute trash. TurboTax, you can do better. Skip the fee, and raise the total cost of usage for all. Now I have to tell people if they bring up TurboTax " Oh watch out for their ridiculous fees, they'll get you""Read the fine print" Mak
Date published: 2023-04-18
Rated 5 out of 5 by
Berth076 from
Turbo tax is awesome
It was awesome and amazing very easy to follow will use this again!
Date published: 2023-04-18
Rated 4 out of 5 by
HRDGOLFer from
Turbo tax still great but not as easy as past year
Tax code gets messier every year and so does TT. Still the best out there but not as easy as it was 10 years ago.
Date published: 2023-04-18
Rated 3 out of 5 by
JMK1987 from
Mixed Experience
I've used TurboTax for the last eight years and it has always been a smooth and efficient process, up until now. This year we had three wrinkles. The first: I got married last year. TurboTax handled it mostly like a champ. One suggestion: my spouse's returns for the prior year were also filed on this computer with TurboTax. TurboTax could allow both our prior returns to be imported when filing jointly for the first time to save us some data entry. The second: my spouse's HSA was erroneously overfunded due to not having a HDHP (long story). I love that your software caught this problem for us which allowed us to remedy it! I did not love that your software flagged the resulting lines as errors and refused to e-file until I had edited arcane fields in the forms rather than the easy-fill boxes. I was eventually able to file with the correct amount due, but only after a lot of added effort to understand the back-end forms. Double-bad that you took my money to e-file before informing me it couldn't be done without corrections. Flag those errors before taking my money! Finally, your software caught that the Minnesota Frontline Worker pay would need to be entered as federal income and a state deduction. Nice. Thank you. We might have missed this without the field in the Minnesota module. One minor issue: when adding it as a deduction in the state field, you did not backfill as income on the federal forms. I had to go online to Google search how to properly enter this as miscellaneous income. Could have been better by simply automatically adding income on the appropriate federal form. I give you guys 5/5 on noticing issues so we can correct them. Love it and am happy about that. I give you a 2/5 on the automated data-entry of what ended up as a pretty a messy return. Overall: 3/5 this year after a long string of 5/5s. Hope you take the suggestions for improvements to heart.
Date published: 2023-04-18
Rated 5 out of 5 by
The Dude022 from
Really brought the room together!
Good stuff! I liked it. It was fast and easy to do
All TurboTax® Offerings Reviews - Page 1367
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
GirlBoss1987 from
Superb
Very Fast and easy to use . punctual, better instructions for the user ID.
Date published: 2023-04-18
Rated 5 out of 5 by
kennyboy336 from
Always awesome
I have used Turbo Tax for 10+ years and it just gets easier to use! Keep up the good job!!
Date published: 2023-04-18
Rated 4 out of 5 by
Blueshell from
Turbo Tax is helpful
Doing my taxes myself online was more expensive than seeing a live person
Date published: 2023-04-18
Rated 5 out of 5 by
Sandi79 from
Turbo Tax was very user friendly
Positive experience, user friendly and questions were very helpful in completing the respective sections
Date published: 2023-04-18
Rated 5 out of 5 by
Barry571 from
TurboTax is clutch
I was recommended it by a friend and it was pretty good and quick
Date published: 2023-04-18
Rated 2 out of 5 by
TaxPayer TurboSlayer from
$39 Processing fee 4 Using Refund payment is LOW
The fact your charging $100 or more for usage of software, then a $39 processing fee to pay using your refund is absolute trash. TurboTax, you can do better. Skip the fee, and raise the total cost of usage for all. Now I have to tell people if they bring up TurboTax " Oh watch out for their ridiculous fees, they'll get you""Read the fine print" Mak
Date published: 2023-04-18
Rated 5 out of 5 by
Berth076 from
Turbo tax is awesome
It was awesome and amazing very easy to follow will use this again!
Date published: 2023-04-18
Rated 4 out of 5 by
HRDGOLFer from
Turbo tax still great but not as easy as past year
Tax code gets messier every year and so does TT. Still the best out there but not as easy as it was 10 years ago.
Date published: 2023-04-18
Rated 3 out of 5 by
JMK1987 from
Mixed Experience
I've used TurboTax for the last eight years and it has always been a smooth and efficient process, up until now. This year we had three wrinkles. The first: I got married last year. TurboTax handled it mostly like a champ. One suggestion: my spouse's returns for the prior year were also filed on this computer with TurboTax. TurboTax could allow both our prior returns to be imported when filing jointly for the first time to save us some data entry. The second: my spouse's HSA was erroneously overfunded due to not having a HDHP (long story). I love that your software caught this problem for us which allowed us to remedy it! I did not love that your software flagged the resulting lines as errors and refused to e-file until I had edited arcane fields in the forms rather than the easy-fill boxes. I was eventually able to file with the correct amount due, but only after a lot of added effort to understand the back-end forms. Double-bad that you took my money to e-file before informing me it couldn't be done without corrections. Flag those errors before taking my money! Finally, your software caught that the Minnesota Frontline Worker pay would need to be entered as federal income and a state deduction. Nice. Thank you. We might have missed this without the field in the Minnesota module. One minor issue: when adding it as a deduction in the state field, you did not backfill as income on the federal forms. I had to go online to Google search how to properly enter this as miscellaneous income. Could have been better by simply automatically adding income on the appropriate federal form. I give you guys 5/5 on noticing issues so we can correct them. Love it and am happy about that. I give you a 2/5 on the automated data-entry of what ended up as a pretty a messy return. Overall: 3/5 this year after a long string of 5/5s. Hope you take the suggestions for improvements to heart.
Date published: 2023-04-18
Rated 5 out of 5 by
The Dude022 from
Really brought the room together!
Good stuff! I liked it. It was fast and easy to do
All TurboTax® Offerings Reviews - Page 1367
Date published: 2023-04-18