TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from works good except the required review the review requirement is annoying....................................................
Date published: 2023-04-18
Rated 5 out of 5 by from EASY Easy-peasy and cheap too. I've been using it for 4 years now
Date published: 2023-04-18
Rated 5 out of 5 by from Too Easy!!! SUPER RESOURCEFULL AND STRESS FREE!! MAKES TAXES NOT FEEL DREADFULL.
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax improving each year but still some quirks TT has improved on the situation where you fill out a lot of information and then in the end, it is not applicable (e.g health care expenses it now tells you not bother unless greater than X). More of this please. A lot of the help was not great. I had to google separately on many occasions. Inherited book royalties always ends up being confusing. The analysis of why has improved, but there is still a lot of potential for forward looking education.
Date published: 2023-04-18
Rated 1 out of 5 by from It says free federal and state but it is not Tricked me at the end to buy state tax online trasmit, that only cost $1 to mail from our town.
Date published: 2023-04-18
Rated 3 out of 5 by from Definitely Inferior to Previous Versions Unlike previous CD version, I found no way to import prior year data. Only answer in Help referred to 2018. No running balance of refund or owe. My bank didn't provide a 1099-INT (maybe because it was a small amount) This version didn't allow reporting w/o a 1099-INT. Program timed out while I was working - an annoyance. As they say, it it ain't broke, don't fix it. You broke it.
Date published: 2023-04-18
Rated 5 out of 5 by from Great just long it was fine although I wish you did not have to answer questions for some things when they dont pop up like control number that it would just say hey you might not have this.
Date published: 2023-04-18
Rated 4 out of 5 by from convenient Easy to navigate. Directed me to exactly where I had to find pertinent information for filing.
Date published: 2023-04-18
Rated 5 out of 5 by from graet was fast and easy, thank you. Will be using again and tell family
Date published: 2023-04-18
Rated 1 out of 5 by from No clue what happened?? I had to pay federal and state taxes. I efiled and paid federal via credit card but didnt have that option for state so i had to use bank direct. Did not receive a confirmation of either and then at the end it says I still have to mail another check to my state? No clue if I am getting charged twice, if things are taken care of or what.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1363
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from works good except the required review the review requirement is annoying....................................................
Date published: 2023-04-18
Rated 5 out of 5 by from EASY Easy-peasy and cheap too. I've been using it for 4 years now
Date published: 2023-04-18
Rated 5 out of 5 by from Too Easy!!! SUPER RESOURCEFULL AND STRESS FREE!! MAKES TAXES NOT FEEL DREADFULL.
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax improving each year but still some quirks TT has improved on the situation where you fill out a lot of information and then in the end, it is not applicable (e.g health care expenses it now tells you not bother unless greater than X). More of this please. A lot of the help was not great. I had to google separately on many occasions. Inherited book royalties always ends up being confusing. The analysis of why has improved, but there is still a lot of potential for forward looking education.
Date published: 2023-04-18
Rated 1 out of 5 by from It says free federal and state but it is not Tricked me at the end to buy state tax online trasmit, that only cost $1 to mail from our town.
Date published: 2023-04-18
Rated 3 out of 5 by from Definitely Inferior to Previous Versions Unlike previous CD version, I found no way to import prior year data. Only answer in Help referred to 2018. No running balance of refund or owe. My bank didn't provide a 1099-INT (maybe because it was a small amount) This version didn't allow reporting w/o a 1099-INT. Program timed out while I was working - an annoyance. As they say, it it ain't broke, don't fix it. You broke it.
Date published: 2023-04-18
Rated 5 out of 5 by from Great just long it was fine although I wish you did not have to answer questions for some things when they dont pop up like control number that it would just say hey you might not have this.
Date published: 2023-04-18
Rated 4 out of 5 by from convenient Easy to navigate. Directed me to exactly where I had to find pertinent information for filing.
Date published: 2023-04-18
Rated 5 out of 5 by from graet was fast and easy, thank you. Will be using again and tell family
Date published: 2023-04-18
Rated 1 out of 5 by from No clue what happened?? I had to pay federal and state taxes. I efiled and paid federal via credit card but didnt have that option for state so i had to use bank direct. Did not receive a confirmation of either and then at the end it says I still have to mail another check to my state? No clue if I am getting charged twice, if things are taken care of or what.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1363