TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Gaius69 from
Solid product
This is our 7th year w/ TT and it worked well as usual. We have some complex items like RSUs, out of state property, brokerage sales, backdoor/mega-backdoor IRA, etc so it usually takes 6-8 hours. I do wish it was simpler to navigate situations like the Backdoor Roth IRA conversion and 401K excess contributions; there seems to be different process/guidance each year; some of it feels conflicting but with some diligence it all gets figured out.
Date published: 2023-04-18
Rated 3 out of 5 by
Sparkyjim from
Turbotax is hit and miss. It is not perfect
I wanted to make a 1099 NEC to reflect money I paid to someone who did webwork for me and Turbotax refused to let me do that. Customer service was equally unhelpful. Using help and the search buttons was a dead end and frustrating. Finally I just had to give up and submit my tax return without it.
Date published: 2023-04-18
Rated 1 out of 5 by
bds95 from
Terrible
This is going to be my last time using Turbo Tax. After the scandal that came out last year, I was more skeptical than ever about using Turbo Tax. I don't feel like the system is user-friendly and Turbo Tax is trying to maximize your return. They also provide hidden costs that are not explained up front.
Date published: 2023-04-18
Rated 5 out of 5 by
N4ser from
Fast and effective
Great experience with Turbo Tax. Fast and effective. Filed taxes in a little over an hour.
Date published: 2023-04-18
Rated 4 out of 5 by
KDS2194 from
Tremendous Help
Grateful for the help. I have had some changes and needed guidance.
Date published: 2023-04-18
Rated 5 out of 5 by
Susan GS from
Turbo Tax Deluxe Is Easy to Use
Turbo Tax makes filing taxes easy. The interface is user-friendly.
Date published: 2023-04-18
Rated 5 out of 5 by
christianrodas1690210 from
Great and Simple
useful, made filing a bit less complicated overall
Date published: 2023-04-18
Rated 1 out of 5 by
Fred Schuler from
eFile is No Longer Useful
I have been using Turbo Tax for many years. However, the last two years I have experienced significant difficulty in filing my return electronically. It continues to be rejected and the fix suggested never works. This error was that my AGI does not match. I took it from my TurboTax return from last year...which was automatically transferred. The whole point is to take advantage of the digital process. No help from TurboTax
Date published: 2023-04-18
Rated 5 out of 5 by
Gzzzzzz from
2022 Turbo Tax
Easy Peasy! So easy to find answers when I don't understand something. The step by step makes this software a pleasure to use!
Date published: 2023-04-18
Rated 4 out of 5 by
I Think I Will Switch from
Turbo Tax is Good but is over priced.
Why does it cost so much to E-file tax forms? Intuit needs to lower it cost.
All TurboTax® Offerings Reviews - Page 1358
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Gaius69 from
Solid product
This is our 7th year w/ TT and it worked well as usual. We have some complex items like RSUs, out of state property, brokerage sales, backdoor/mega-backdoor IRA, etc so it usually takes 6-8 hours. I do wish it was simpler to navigate situations like the Backdoor Roth IRA conversion and 401K excess contributions; there seems to be different process/guidance each year; some of it feels conflicting but with some diligence it all gets figured out.
Date published: 2023-04-18
Rated 3 out of 5 by
Sparkyjim from
Turbotax is hit and miss. It is not perfect
I wanted to make a 1099 NEC to reflect money I paid to someone who did webwork for me and Turbotax refused to let me do that. Customer service was equally unhelpful. Using help and the search buttons was a dead end and frustrating. Finally I just had to give up and submit my tax return without it.
Date published: 2023-04-18
Rated 1 out of 5 by
bds95 from
Terrible
This is going to be my last time using Turbo Tax. After the scandal that came out last year, I was more skeptical than ever about using Turbo Tax. I don't feel like the system is user-friendly and Turbo Tax is trying to maximize your return. They also provide hidden costs that are not explained up front.
Date published: 2023-04-18
Rated 5 out of 5 by
N4ser from
Fast and effective
Great experience with Turbo Tax. Fast and effective. Filed taxes in a little over an hour.
Date published: 2023-04-18
Rated 4 out of 5 by
KDS2194 from
Tremendous Help
Grateful for the help. I have had some changes and needed guidance.
Date published: 2023-04-18
Rated 5 out of 5 by
Susan GS from
Turbo Tax Deluxe Is Easy to Use
Turbo Tax makes filing taxes easy. The interface is user-friendly.
Date published: 2023-04-18
Rated 5 out of 5 by
christianrodas1690210 from
Great and Simple
useful, made filing a bit less complicated overall
Date published: 2023-04-18
Rated 1 out of 5 by
Fred Schuler from
eFile is No Longer Useful
I have been using Turbo Tax for many years. However, the last two years I have experienced significant difficulty in filing my return electronically. It continues to be rejected and the fix suggested never works. This error was that my AGI does not match. I took it from my TurboTax return from last year...which was automatically transferred. The whole point is to take advantage of the digital process. No help from TurboTax
Date published: 2023-04-18
Rated 5 out of 5 by
Gzzzzzz from
2022 Turbo Tax
Easy Peasy! So easy to find answers when I don't understand something. The step by step makes this software a pleasure to use!
Date published: 2023-04-18
Rated 4 out of 5 by
I Think I Will Switch from
Turbo Tax is Good but is over priced.
Why does it cost so much to E-file tax forms? Intuit needs to lower it cost.
All TurboTax® Offerings Reviews - Page 1358
Date published: 2023-04-18