TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 2 out of 5 by from it's easy to use, but sneaky with adding upcharges It's expensive, but it saves time. I don't like the fact that everything is an upsell. I almost didn't catch the extra $39 fee to pay the Turbotax cost using my federal return. I'm glad I was keeping an eye on the total price because I definitely feel like this fee was slipped in without really an obvious disclosure. I went back and changed it to bill my credit card. Paying $179 for basic tax return filing is already hard to justify...let alone an additional upsell fee for a service that really doesn't provide a benefit.
Date published: 2023-04-18
Rated 4 out of 5 by from Trouble printing receipt at home Receipt transmitted to email but would not print at home
Date published: 2023-04-18
Rated 5 out of 5 by from Return Prep Amazing Experience as always. Very intuitive and user friendly interface.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is good Most of the tax information and instruction was good, however, some things were directed that did not pertain and was confusing.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is awesome! Super easy and quick. love the step by step which makes it easy to file.
Date published: 2023-04-18
Rated 3 out of 5 by from Great Program but getting expensive The program works great and always has but the price is too much vs other options. I am disappointed that I could live chat someone and the phone wait was 56 min long.
Date published: 2023-04-18
Rated 4 out of 5 by from Simple Simple and not too time consuming. Nice format.....
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome Soooo Easy to use. We love Turbo Tax have used for years
Date published: 2023-04-18
Rated 5 out of 5 by from Long time user Great product, I have been using it for 10 years now with great ease and success!
Date published: 2023-04-18
Rated 5 out of 5 by from Makes it easy Makes filing easy for us. Great for us every year.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1326
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from it's easy to use, but sneaky with adding upcharges It's expensive, but it saves time. I don't like the fact that everything is an upsell. I almost didn't catch the extra $39 fee to pay the Turbotax cost using my federal return. I'm glad I was keeping an eye on the total price because I definitely feel like this fee was slipped in without really an obvious disclosure. I went back and changed it to bill my credit card. Paying $179 for basic tax return filing is already hard to justify...let alone an additional upsell fee for a service that really doesn't provide a benefit.
Date published: 2023-04-18
Rated 4 out of 5 by from Trouble printing receipt at home Receipt transmitted to email but would not print at home
Date published: 2023-04-18
Rated 5 out of 5 by from Return Prep Amazing Experience as always. Very intuitive and user friendly interface.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is good Most of the tax information and instruction was good, however, some things were directed that did not pertain and was confusing.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is awesome! Super easy and quick. love the step by step which makes it easy to file.
Date published: 2023-04-18
Rated 3 out of 5 by from Great Program but getting expensive The program works great and always has but the price is too much vs other options. I am disappointed that I could live chat someone and the phone wait was 56 min long.
Date published: 2023-04-18
Rated 4 out of 5 by from Simple Simple and not too time consuming. Nice format.....
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome Soooo Easy to use. We love Turbo Tax have used for years
Date published: 2023-04-18
Rated 5 out of 5 by from Long time user Great product, I have been using it for 10 years now with great ease and success!
Date published: 2023-04-18
Rated 5 out of 5 by from Makes it easy Makes filing easy for us. Great for us every year.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1326