TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Turbo Tax worked great for us! Easy step by step instructions. Have been using for many years and it has been a breeze to get our taxes done.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great as usual Love all the different levels of assistance and that you can upgrade at any time. Always great to not have to put in all the information because it is saved and downloaded
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is the easiest tax software. It is the easiest to use, and it is getting easier each year.
Date published: 2023-04-18
Rated 1 out of 5 by from Lobbyists Ruin Everything I have used the desktop version for years. I used the online version this year. I am SHOCKED at the increase in price for simply having a few hundred dollars in stock profit. That profit went entirely to pay for TurboTax. Then I see that there are different discounts depending on random things. All of this is completely unnecessary, since I didn't enter a single bit of information that the financial institutions didn't already know. Coupled with the fact that the tax rates for me went up with the Standard Deduction. Ugh!
Date published: 2023-04-18
Rated 1 out of 5 by from Program sucks The system inported on of my W2's with the State information exactly like it was on the W2. That caused an error and all the W2 info for the STate was incorrect. I went back over the W2 info in the Federal SEVERAL times. I finally had to delete the W2 and basically start over. The system wouldn't even let me do a paper file, It was stuck in a loop. There no number for help or the help button is basically worthless.
Date published: 2023-04-18
Rated 2 out of 5 by from TurboTax has gone downhill over the last few years Turbotax has been getting increasingly worse over the last five years. It is becoming more prone to errors. It is becoming more difficult to check its calculations on the forms because there is very little explanation as to why it is calculating certain entries and in most cases it will not allow you to edit the forms when you catch a mistake.
Date published: 2023-04-18
Rated 3 out of 5 by from I was not Impressed I feel there were too many times I had to enter the same information.. There were times the same information ended up being reloaded, more than three times I was in a closed cycle, It looks like you are trying to make a game out of it. I would like you to go back to the nononsense fill in the blank see the progress program you had for so many years.
Date published: 2023-04-18
Rated 1 out of 5 by from It Stinks It sucks that you chucklefucks lobby to make us use this product when the government already has all of this information.
Date published: 2023-04-18
Rated 5 out of 5 by from Expect great things! Good so far, helpful, I know things now I did not know before.
Date published: 2023-04-18
Rated 3 out of 5 by from Great App, issues with discounts applying The app itself is easy to use. My issues were with 3 options I had to do my processing at discounted rates. All options redirect me to the app or site, yet none applied and had no code to manually enter.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1321
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax worked great for us! Easy step by step instructions. Have been using for many years and it has been a breeze to get our taxes done.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great as usual Love all the different levels of assistance and that you can upgrade at any time. Always great to not have to put in all the information because it is saved and downloaded
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is the easiest tax software. It is the easiest to use, and it is getting easier each year.
Date published: 2023-04-18
Rated 1 out of 5 by from Lobbyists Ruin Everything I have used the desktop version for years. I used the online version this year. I am SHOCKED at the increase in price for simply having a few hundred dollars in stock profit. That profit went entirely to pay for TurboTax. Then I see that there are different discounts depending on random things. All of this is completely unnecessary, since I didn't enter a single bit of information that the financial institutions didn't already know. Coupled with the fact that the tax rates for me went up with the Standard Deduction. Ugh!
Date published: 2023-04-18
Rated 1 out of 5 by from Program sucks The system inported on of my W2's with the State information exactly like it was on the W2. That caused an error and all the W2 info for the STate was incorrect. I went back over the W2 info in the Federal SEVERAL times. I finally had to delete the W2 and basically start over. The system wouldn't even let me do a paper file, It was stuck in a loop. There no number for help or the help button is basically worthless.
Date published: 2023-04-18
Rated 2 out of 5 by from TurboTax has gone downhill over the last few years Turbotax has been getting increasingly worse over the last five years. It is becoming more prone to errors. It is becoming more difficult to check its calculations on the forms because there is very little explanation as to why it is calculating certain entries and in most cases it will not allow you to edit the forms when you catch a mistake.
Date published: 2023-04-18
Rated 3 out of 5 by from I was not Impressed I feel there were too many times I had to enter the same information.. There were times the same information ended up being reloaded, more than three times I was in a closed cycle, It looks like you are trying to make a game out of it. I would like you to go back to the nononsense fill in the blank see the progress program you had for so many years.
Date published: 2023-04-18
Rated 1 out of 5 by from It Stinks It sucks that you chucklefucks lobby to make us use this product when the government already has all of this information.
Date published: 2023-04-18
Rated 5 out of 5 by from Expect great things! Good so far, helpful, I know things now I did not know before.
Date published: 2023-04-18
Rated 3 out of 5 by from Great App, issues with discounts applying The app itself is easy to use. My issues were with 3 options I had to do my processing at discounted rates. All options redirect me to the app or site, yet none applied and had no code to manually enter.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1321