TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Paid for service, received none Self explanatory title. I paid 209 dollars for assistance and got basically none. Lady on the phone spent 5 minutes with me and then hung up. I feel scammed but I know there isn’t anything I can do about it
Date published: 2023-04-18
Rated 4 out of 5 by from Most steps are easy to follow and explained well I think Turbo Tax is an excellent way to help yourself save money and time to file taxes. It has great explanations to help you understand tax deductions that qualify. Except in the case of vehicle depreciation, it's difficult to understand the method used.
Date published: 2023-04-18
Rated 5 out of 5 by from Great and even better TurboTax managed to improve he ease of use by combining questions in a list and giving a "None of the above" option. Now I just need a direct access to the IRS IP-PIN box since i have forgotten two years in a row that we have them. (Without the code, the IRS rejects the e-file.)
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax saves money and time!!! Easy to use, help is always at your fingertip, and can access and download documents from any institution, no sweat!
Date published: 2023-04-18
Rated 5 out of 5 by from I love Turbo Tax!!! It is very easy to use. It help me maximize my deductions.
Date published: 2023-04-18
Rated 5 out of 5 by from Fast and simple TurboTax helped me do my taxes in less than 15 minutes. Super quick and easy!
Date published: 2023-04-18
Rated 5 out of 5 by from Best Software Ever - Still! Another great experience using TurboTax! I've been using it for many years now. As I've said in previous reviews, it's the best piece of software I've ever used. It works, it's easy, it's thorough, it's fast. And that's amazing, considering how intensely complex tax filing can be!
Date published: 2023-04-18
Rated 4 out of 5 by from Missing a feature In previous years, Turbo Tax to give an estimate regarding whether or not your taxes might be audited. This feature wasn't there this year. I miss that feature.
Date published: 2023-04-18
Rated 5 out of 5 by from Missed SSA income change Got to end and realized there was no SS income for 2022. We had it in each of the previous filings. Seems like that should be a flag to the program/service. But I still love what you do for us!
Date published: 2023-04-18
Rated 5 out of 5 by from On the Money I filed the free version of TurboTax for the 2022 taxable year. I waited til the day before to get it done, I started last night and got most of it done, but decided to finish this morning, I whizzed through it today. It wasn't going so well last night and when I decided to finish today, it was easy to pull up the form and continue where I left off. The instructions were well-detailed, and I felt they were complete. I think that the search for credits was great. I learned a lot just by finding out about some of them. I am completely happy with my tax preparation.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1317
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Paid for service, received none Self explanatory title. I paid 209 dollars for assistance and got basically none. Lady on the phone spent 5 minutes with me and then hung up. I feel scammed but I know there isn’t anything I can do about it
Date published: 2023-04-18
Rated 4 out of 5 by from Most steps are easy to follow and explained well I think Turbo Tax is an excellent way to help yourself save money and time to file taxes. It has great explanations to help you understand tax deductions that qualify. Except in the case of vehicle depreciation, it's difficult to understand the method used.
Date published: 2023-04-18
Rated 5 out of 5 by from Great and even better TurboTax managed to improve he ease of use by combining questions in a list and giving a "None of the above" option. Now I just need a direct access to the IRS IP-PIN box since i have forgotten two years in a row that we have them. (Without the code, the IRS rejects the e-file.)
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax saves money and time!!! Easy to use, help is always at your fingertip, and can access and download documents from any institution, no sweat!
Date published: 2023-04-18
Rated 5 out of 5 by from I love Turbo Tax!!! It is very easy to use. It help me maximize my deductions.
Date published: 2023-04-18
Rated 5 out of 5 by from Fast and simple TurboTax helped me do my taxes in less than 15 minutes. Super quick and easy!
Date published: 2023-04-18
Rated 5 out of 5 by from Best Software Ever - Still! Another great experience using TurboTax! I've been using it for many years now. As I've said in previous reviews, it's the best piece of software I've ever used. It works, it's easy, it's thorough, it's fast. And that's amazing, considering how intensely complex tax filing can be!
Date published: 2023-04-18
Rated 4 out of 5 by from Missing a feature In previous years, Turbo Tax to give an estimate regarding whether or not your taxes might be audited. This feature wasn't there this year. I miss that feature.
Date published: 2023-04-18
Rated 5 out of 5 by from Missed SSA income change Got to end and realized there was no SS income for 2022. We had it in each of the previous filings. Seems like that should be a flag to the program/service. But I still love what you do for us!
Date published: 2023-04-18
Rated 5 out of 5 by from On the Money I filed the free version of TurboTax for the 2022 taxable year. I waited til the day before to get it done, I started last night and got most of it done, but decided to finish this morning, I whizzed through it today. It wasn't going so well last night and when I decided to finish today, it was easy to pull up the form and continue where I left off. The instructions were well-detailed, and I felt they were complete. I think that the search for credits was great. I learned a lot just by finding out about some of them. I am completely happy with my tax preparation.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1317