TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Quick & Easy - and Trustworthy I've been using TurboTax for many years. I keep coming to them every year because of flawless returns and it gets easier every year.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax keeps getting better! Turbotax with live assistance is incredible. I had a wonderful and kind woman with 30 years experience help me navigate through the confusion of doing your own taxes. Luckily I don't have to do it by myself anymore thanks to Turbotax live and the incredible expert i had. I hope to work with her next year and many more years.
Date published: 2023-04-18
Rated 5 out of 5 by from Long Time User Amazed Again! Once again Turbo Tax made filing our returns so easy! in 1hour and 30 Minutes we were done. Everything was so easy to follow. Have been using on line for 8 years, and for several more years using the program on my computer. This is the Best Tax Software Period.
Date published: 2023-04-18
Rated 4 out of 5 by from Overall better than manual Overall like TurboTax. Although, some areas are confusing without any clarification. If you leave to look up information, it will time out. Sometimes, it comes back to a different area and I don't see those questions again.
Date published: 2023-04-18
Rated 2 out of 5 by from Not as good Old CD version was more user friendly than download version. I had to pay just in order to send my Federal e-file. It used to be buy the CD and get a free Federal e-file. I always wanted to print and mail my state but again this year with the CD I had to pay before I was even given a chance to "save" either return. Why did I have to spend $85.00 on a CD and then pay more to complete it? I don't like the money grab. I have used Turbo Tax for the last 12 years. Last year it was a major headache that "support" could do nothing to fix. I had to get an extension and then just do my taxes by hand even though I bought the Turbo Tax CD. That was a waste of my money in 2022. Now this year I pay for the CD but then that was not enough and I got charged an additional $183. This will be the last of Turbo Tax for me and anyway that will listen to me.
Date published: 2023-04-18
Rated 1 out of 5 by from TURBO TAX SUCKS AND IS EXPENISVE This program was difficult to use and cost 100 more dollars than i paid for another program. I will not use again. Free tax usa was only 14.99 for federal and state.
Date published: 2023-04-18
Rated 5 out of 5 by from love turbo tax easy and quick...best way to do taxes no doubt...will use again next year
Date published: 2023-04-18
Rated 5 out of 5 by from great Very stressful, i did not recieve a refund so know i have to do this review
Date published: 2023-04-18
Rated 2 out of 5 by from turbotax and quickbooks don't work I don't know why I fall for it every time, but the tax information I track all year long in quickbooks is never properly imported into turbotax, and I end up having to spend a day manually reentering all the information after meticulously reviewing it beforehand. So much time and money wasted.
Date published: 2023-04-18
Rated 1 out of 5 by from MIGHT AS WELL AHVE PAID SOMEONE FOR THE COST WAY TOO EXPENSIVE WHEN IT TOOK ME 4 HOURS TO BASICALLY DO MYSELF
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1310
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick & Easy - and Trustworthy I've been using TurboTax for many years. I keep coming to them every year because of flawless returns and it gets easier every year.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax keeps getting better! Turbotax with live assistance is incredible. I had a wonderful and kind woman with 30 years experience help me navigate through the confusion of doing your own taxes. Luckily I don't have to do it by myself anymore thanks to Turbotax live and the incredible expert i had. I hope to work with her next year and many more years.
Date published: 2023-04-18
Rated 5 out of 5 by from Long Time User Amazed Again! Once again Turbo Tax made filing our returns so easy! in 1hour and 30 Minutes we were done. Everything was so easy to follow. Have been using on line for 8 years, and for several more years using the program on my computer. This is the Best Tax Software Period.
Date published: 2023-04-18
Rated 4 out of 5 by from Overall better than manual Overall like TurboTax. Although, some areas are confusing without any clarification. If you leave to look up information, it will time out. Sometimes, it comes back to a different area and I don't see those questions again.
Date published: 2023-04-18
Rated 2 out of 5 by from Not as good Old CD version was more user friendly than download version. I had to pay just in order to send my Federal e-file. It used to be buy the CD and get a free Federal e-file. I always wanted to print and mail my state but again this year with the CD I had to pay before I was even given a chance to "save" either return. Why did I have to spend $85.00 on a CD and then pay more to complete it? I don't like the money grab. I have used Turbo Tax for the last 12 years. Last year it was a major headache that "support" could do nothing to fix. I had to get an extension and then just do my taxes by hand even though I bought the Turbo Tax CD. That was a waste of my money in 2022. Now this year I pay for the CD but then that was not enough and I got charged an additional $183. This will be the last of Turbo Tax for me and anyway that will listen to me.
Date published: 2023-04-18
Rated 1 out of 5 by from TURBO TAX SUCKS AND IS EXPENISVE This program was difficult to use and cost 100 more dollars than i paid for another program. I will not use again. Free tax usa was only 14.99 for federal and state.
Date published: 2023-04-18
Rated 5 out of 5 by from love turbo tax easy and quick...best way to do taxes no doubt...will use again next year
Date published: 2023-04-18
Rated 5 out of 5 by from great Very stressful, i did not recieve a refund so know i have to do this review
Date published: 2023-04-18
Rated 2 out of 5 by from turbotax and quickbooks don't work I don't know why I fall for it every time, but the tax information I track all year long in quickbooks is never properly imported into turbotax, and I end up having to spend a day manually reentering all the information after meticulously reviewing it beforehand. So much time and money wasted.
Date published: 2023-04-18
Rated 1 out of 5 by from MIGHT AS WELL AHVE PAID SOMEONE FOR THE COST WAY TOO EXPENSIVE WHEN IT TOOK ME 4 HOURS TO BASICALLY DO MYSELF
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1310