TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 1 out of 5 by
Robert Sny from
Turbo Tax Is terrible
I have used Turbo tax for about the last 10 years but I will never use again! It is not intuitive and have to re create the wheel for every thing. I live in Texas and it keeps putting me in Louisiana, but that's the least of it. Purchased Deluxe but ended up with Premium for a additional $129 (that's ridiculous). Could not see imported documents, had to provide information that was on last years filing again. Fill in the box selections were incomplete. I'm fed up terrible product!!!!
Date published: 2023-04-18
Rated 5 out of 5 by
Zannah55 from
Sherene was great and helpful
Turbo Tax was professional and thorough with quality control.
Date published: 2023-04-18
Rated 1 out of 5 by
ExasperatedInVA from
False prices / Waste of time and money
The entire experience was horrible. Turbo Tax imports documents from trusted financial institution, reviews them and tells you the return is fine. Only after you pay, will it tell you that you are not going to be able to e-file. And the bill was substantially more than what is posted online. I signed out of my account, checked the advertised prices and got one result. Then signed in and checked the prices and they were substantially more expensive. But what can I do at this late hour having already wasted so much time with Turbo Tax. I could have done this faster if I had used paper forms. Anyway, after I paid the jacked up prices, I was told that I could not e-file due to problems with imported data the system had already reviewed. The only option was to delete auto-loaded documents and replace them with manual entries. Once again, what's the advantage? My advice: Find a different option next year.
Date published: 2023-04-18
Rated 5 out of 5 by
DeeDotDot from
Turbo tax makes it easy to file and learn
I have used turbo tax for a long time. I continue to enjoy the product and it's features. It makes it easy to not only file but learn along the way.
Date published: 2023-04-18
Rated 5 out of 5 by
TiredofIRS from
Great Experience
User friendly. This was a good experience, they walked me through every step. they even pointed out deductions I would have missed.
Date published: 2023-04-18
Rated 5 out of 5 by
Zac from Tampa from
Turbo tax is the cats meow!
My step dad I got on while I was working and he cranked it out. Before I knew it he was done! Amazing. Thanks Turbo Tax!
Date published: 2023-04-18
Rated 3 out of 5 by
boberoni from
Stupidified
TT used to help me walk through my forms and helped me with explanations and the tedious math part. Now it's a soft "user friendly" answer the question format that doesn't help me understand how the sausage is made. I prefer to be involved and informed. Also annoyed that I pay to get the state software and then pay again to file.
Date published: 2023-04-18
Rated 5 out of 5 by
madkon from
first time filing
This was my first time filing taxes. This made it very easy for me to understand
Date published: 2023-04-18
Rated 2 out of 5 by
AJ Papa from
Sorry I used it. I liked the disk
Most likely will never use it again. I could not find the work after I did it to check if it was accurate and in the end I found out it was not and I had no idea how to change it. Cost was more that indicated.
Date published: 2023-04-18
Rated 5 out of 5 by
RBC12 from
Love Turbo Tax
Easy Step by Step - I've used Turbo Tax for years!
All TurboTax® Offerings Reviews - Page 1222
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Robert Sny from
Turbo Tax Is terrible
I have used Turbo tax for about the last 10 years but I will never use again! It is not intuitive and have to re create the wheel for every thing. I live in Texas and it keeps putting me in Louisiana, but that's the least of it. Purchased Deluxe but ended up with Premium for a additional $129 (that's ridiculous). Could not see imported documents, had to provide information that was on last years filing again. Fill in the box selections were incomplete. I'm fed up terrible product!!!!
Date published: 2023-04-18
Rated 5 out of 5 by
Zannah55 from
Sherene was great and helpful
Turbo Tax was professional and thorough with quality control.
Date published: 2023-04-18
Rated 1 out of 5 by
ExasperatedInVA from
False prices / Waste of time and money
The entire experience was horrible. Turbo Tax imports documents from trusted financial institution, reviews them and tells you the return is fine. Only after you pay, will it tell you that you are not going to be able to e-file. And the bill was substantially more than what is posted online. I signed out of my account, checked the advertised prices and got one result. Then signed in and checked the prices and they were substantially more expensive. But what can I do at this late hour having already wasted so much time with Turbo Tax. I could have done this faster if I had used paper forms. Anyway, after I paid the jacked up prices, I was told that I could not e-file due to problems with imported data the system had already reviewed. The only option was to delete auto-loaded documents and replace them with manual entries. Once again, what's the advantage? My advice: Find a different option next year.
Date published: 2023-04-18
Rated 5 out of 5 by
DeeDotDot from
Turbo tax makes it easy to file and learn
I have used turbo tax for a long time. I continue to enjoy the product and it's features. It makes it easy to not only file but learn along the way.
Date published: 2023-04-18
Rated 5 out of 5 by
TiredofIRS from
Great Experience
User friendly. This was a good experience, they walked me through every step. they even pointed out deductions I would have missed.
Date published: 2023-04-18
Rated 5 out of 5 by
Zac from Tampa from
Turbo tax is the cats meow!
My step dad I got on while I was working and he cranked it out. Before I knew it he was done! Amazing. Thanks Turbo Tax!
Date published: 2023-04-18
Rated 3 out of 5 by
boberoni from
Stupidified
TT used to help me walk through my forms and helped me with explanations and the tedious math part. Now it's a soft "user friendly" answer the question format that doesn't help me understand how the sausage is made. I prefer to be involved and informed. Also annoyed that I pay to get the state software and then pay again to file.
Date published: 2023-04-18
Rated 5 out of 5 by
madkon from
first time filing
This was my first time filing taxes. This made it very easy for me to understand
Date published: 2023-04-18
Rated 2 out of 5 by
AJ Papa from
Sorry I used it. I liked the disk
Most likely will never use it again. I could not find the work after I did it to check if it was accurate and in the end I found out it was not and I had no idea how to change it. Cost was more that indicated.
Date published: 2023-04-18
Rated 5 out of 5 by
RBC12 from
Love Turbo Tax
Easy Step by Step - I've used Turbo Tax for years!
All TurboTax® Offerings Reviews - Page 1222
Date published: 2023-04-18