TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Easy to use Easy to use, even with complicated retirement withdrawals.
Date published: 2023-04-18
Rated 1 out of 5 by from Never Again!! I was a loyal customer until I saw this year's fees and forced upgrades. I'll either do it on my own next time for free or pay a professional and let it be their headache. Why in the world would I pay $178 and then have to do it all myself? Bye, TurboTax.
Date published: 2023-04-18
Rated 1 out of 5 by from was forced into buying the delux I was told that I had to buy the deluxe in order to continue, but after buying it did nothing to my return. it was exactly the same amount as it was before. I wasted my money, I had a very simple return and free would be sufficient for me until I was told that I had to buy to continue.
Date published: 2023-04-18
Rated 5 out of 5 by from Simple to Use They walk you through the entire process and have links to explain everything to you if you have any questions
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Great We have utilized Turbo Tax for many years, and it is always easy and quick to use. Turbo Tax helps with any mistakes or catches any missed items. Its Great!
Date published: 2023-04-18
Rated 3 out of 5 by from Disappointing changes for 2022 I was hounded 10+ times to "upgrade" for help from a trusted adviser. I had to scroll down to "Continue" for virtually every page because they left so much white space on the screen. I experienced a loop when it wanted information on a form I didn't need because I wasn't claiming the deduction. The Help button didn't work well for the online version of TurboTax. The directions seemed to be setup for the version installed on the computer. It wasted a lot of my time and had me swearing up a blue streak. It is making me reconsider using TurboTax next year (and I have been using the product for 20 years.)
Date published: 2023-04-18
Rated 4 out of 5 by from very good nice work very professionaly done, easy to use, and functional
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is good for our senior filing This is our fourth year with Turbo Tax. Easy to file return.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax was very helpful Turbotax was very good to use. I had no issue or problem with TurboTax
Date published: 2023-04-18
Rated 1 out of 5 by from impossible to find free version "free" version was $200 after fees. Extra fee to subtract payment from tax return was not disclosed until after I agreed to it.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1207
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Easy to use, even with complicated retirement withdrawals.
Date published: 2023-04-18
Rated 1 out of 5 by from Never Again!! I was a loyal customer until I saw this year's fees and forced upgrades. I'll either do it on my own next time for free or pay a professional and let it be their headache. Why in the world would I pay $178 and then have to do it all myself? Bye, TurboTax.
Date published: 2023-04-18
Rated 1 out of 5 by from was forced into buying the delux I was told that I had to buy the deluxe in order to continue, but after buying it did nothing to my return. it was exactly the same amount as it was before. I wasted my money, I had a very simple return and free would be sufficient for me until I was told that I had to buy to continue.
Date published: 2023-04-18
Rated 5 out of 5 by from Simple to Use They walk you through the entire process and have links to explain everything to you if you have any questions
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Great We have utilized Turbo Tax for many years, and it is always easy and quick to use. Turbo Tax helps with any mistakes or catches any missed items. Its Great!
Date published: 2023-04-18
Rated 3 out of 5 by from Disappointing changes for 2022 I was hounded 10+ times to "upgrade" for help from a trusted adviser. I had to scroll down to "Continue" for virtually every page because they left so much white space on the screen. I experienced a loop when it wanted information on a form I didn't need because I wasn't claiming the deduction. The Help button didn't work well for the online version of TurboTax. The directions seemed to be setup for the version installed on the computer. It wasted a lot of my time and had me swearing up a blue streak. It is making me reconsider using TurboTax next year (and I have been using the product for 20 years.)
Date published: 2023-04-18
Rated 4 out of 5 by from very good nice work very professionaly done, easy to use, and functional
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is good for our senior filing This is our fourth year with Turbo Tax. Easy to file return.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax was very helpful Turbotax was very good to use. I had no issue or problem with TurboTax
Date published: 2023-04-18
Rated 1 out of 5 by from impossible to find free version "free" version was $200 after fees. Extra fee to subtract payment from tax return was not disclosed until after I agreed to it.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1207