TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 1 out of 5 by from Hidden "surprise" fees I begrudgingly decided to do TurboTax after CreditKarma, who I used to use in the past without issue, passed me over to them since Intuit acquired them. I went from doing the "Free Edition" of TurboTax to suddenly needing to spend $118 at the end to file based on TurboTax deciding my $1.00 dividend from two stock trade companies and my one small stock in a overseas company made me ineligible for a "simple" tax return and thus requiring a Deluxe upgrade of $59. Then on top of that, another $59 just to file the state tax. They even slipped in ANOTHER fee just for opting for the cost to be deducted from my federal tax refund, so I had to switch to a credit card payment to remove that additional 3rd fee. In my frustration to just get this whole nightmare over with, I didn't see any place to enter a promo code to take some cost off the payment, so I missed my opportunity to bring the cost down. Overall I found this process frustrating and I can't in good faith recommend using this software.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax I was able to walk through with turbo tax, but some sections were not clear. I tried to match up last year and this year and the view is different. Also had problems asking questions.
Date published: 2023-04-18
Rated 5 out of 5 by from Seriously Turbo Tax is easy and AWESOME!!!! Easy and saves time and love it!!! everyone should try online Turbotax
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the way Very easy to navigate. Quick and complete! I would highly recommend!
Date published: 2023-04-18
Rated 1 out of 5 by from Unexpected cost Probably won’t be using again. Had to use the search to find where to enter certain forms.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is awesome It was simple and easy to use. It went through all my information. Love it
Date published: 2023-04-18
Rated 4 out of 5 by from Wonderful! The best I could hope for Will be awesome once they add a feature to let me say "I have _____ tax form, and I'm adding it" and then they just put it in the right place.
Date published: 2023-04-18
Rated 1 out of 5 by from Over price wish I could do it myself It was ok until I got to the end and I was charged $232.00 truly felt that was to much
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the only way to go! I have never used any product other than Turbo Tax. I started to use others over the years, but always come back to Turbo Tax.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great! Great way to get your taxes done! Easy and doesn't take too much time to complete.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1199
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Hidden "surprise" fees I begrudgingly decided to do TurboTax after CreditKarma, who I used to use in the past without issue, passed me over to them since Intuit acquired them. I went from doing the "Free Edition" of TurboTax to suddenly needing to spend $118 at the end to file based on TurboTax deciding my $1.00 dividend from two stock trade companies and my one small stock in a overseas company made me ineligible for a "simple" tax return and thus requiring a Deluxe upgrade of $59. Then on top of that, another $59 just to file the state tax. They even slipped in ANOTHER fee just for opting for the cost to be deducted from my federal tax refund, so I had to switch to a credit card payment to remove that additional 3rd fee. In my frustration to just get this whole nightmare over with, I didn't see any place to enter a promo code to take some cost off the payment, so I missed my opportunity to bring the cost down. Overall I found this process frustrating and I can't in good faith recommend using this software.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax I was able to walk through with turbo tax, but some sections were not clear. I tried to match up last year and this year and the view is different. Also had problems asking questions.
Date published: 2023-04-18
Rated 5 out of 5 by from Seriously Turbo Tax is easy and AWESOME!!!! Easy and saves time and love it!!! everyone should try online Turbotax
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the way Very easy to navigate. Quick and complete! I would highly recommend!
Date published: 2023-04-18
Rated 1 out of 5 by from Unexpected cost Probably won’t be using again. Had to use the search to find where to enter certain forms.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is awesome It was simple and easy to use. It went through all my information. Love it
Date published: 2023-04-18
Rated 4 out of 5 by from Wonderful! The best I could hope for Will be awesome once they add a feature to let me say "I have _____ tax form, and I'm adding it" and then they just put it in the right place.
Date published: 2023-04-18
Rated 1 out of 5 by from Over price wish I could do it myself It was ok until I got to the end and I was charged $232.00 truly felt that was to much
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the only way to go! I have never used any product other than Turbo Tax. I started to use others over the years, but always come back to Turbo Tax.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great! Great way to get your taxes done! Easy and doesn't take too much time to complete.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1199