TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from The 'cartoon characters' are a little ridiculous. All seemed fairly normal (have used Turbo Tax since its 1st edition), except for the SMILE emoji's and cartoonish graphics. I liked the choice of depositing our Refund into Credit Karma account, until we were declined ---- I assume becuase we already have a CreditKarma Money Spend (and Save) accounts so it wouldn't open another one??? Wish we could have used it.
Date published: 2023-04-18
Rated 5 out of 5 by from Thanks Turbo Tax! Love how simple and easy it is to use. The verbiage in guidance is cute and tasteful
Date published: 2023-04-18
Rated 4 out of 5 by from 10th year In several areas, assumes I have tax prep knowledge I do not have. Does not allow tax deduction for home-office expenses (I work remote full time from AZ for company in PA).
Date published: 2023-04-18
Rated 5 out of 5 by from Great software Easy tax return filing software with lots of information at every step
Date published: 2023-04-18
Rated 5 out of 5 by from So easy and helpful! TurboTax was super easy to do and helpful links to help me find what i was looing for
Date published: 2023-04-18
Rated 5 out of 5 by from Use for 10 years We keep coming back, makes our lives easier, we will continue to use turbotax.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was very easy to use... It was very easy to use the program and update my information and calculate my taxes
Date published: 2023-04-18
Rated 3 out of 5 by from getting greedy with payment my wife and i have been using you guys for a long time and the price is getting worst with raising it
Date published: 2023-04-18
Rated 1 out of 5 by from Buggy and Difficult to Correct Errors Software crashed multiple times trying to process an "&" used on a form from my bank. Took me over an hour to locate the source of the problem in my return and correct it. Could not find how to get IT support instead of tax help. Very disappointed that all the software could seem to do smoothly was show me advertisements for upgraded services. I've used TurboTax for over ten years, and this is probably the last!
Date published: 2023-04-18
Rated 1 out of 5 by from absolutely horrible does not know how to accurately collect investment information more eager to sell me other services that to do my stupid taxes
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1194
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from The 'cartoon characters' are a little ridiculous. All seemed fairly normal (have used Turbo Tax since its 1st edition), except for the SMILE emoji's and cartoonish graphics. I liked the choice of depositing our Refund into Credit Karma account, until we were declined ---- I assume becuase we already have a CreditKarma Money Spend (and Save) accounts so it wouldn't open another one??? Wish we could have used it.
Date published: 2023-04-18
Rated 5 out of 5 by from Thanks Turbo Tax! Love how simple and easy it is to use. The verbiage in guidance is cute and tasteful
Date published: 2023-04-18
Rated 4 out of 5 by from 10th year In several areas, assumes I have tax prep knowledge I do not have. Does not allow tax deduction for home-office expenses (I work remote full time from AZ for company in PA).
Date published: 2023-04-18
Rated 5 out of 5 by from Great software Easy tax return filing software with lots of information at every step
Date published: 2023-04-18
Rated 5 out of 5 by from So easy and helpful! TurboTax was super easy to do and helpful links to help me find what i was looing for
Date published: 2023-04-18
Rated 5 out of 5 by from Use for 10 years We keep coming back, makes our lives easier, we will continue to use turbotax.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was very easy to use... It was very easy to use the program and update my information and calculate my taxes
Date published: 2023-04-18
Rated 3 out of 5 by from getting greedy with payment my wife and i have been using you guys for a long time and the price is getting worst with raising it
Date published: 2023-04-18
Rated 1 out of 5 by from Buggy and Difficult to Correct Errors Software crashed multiple times trying to process an "&" used on a form from my bank. Took me over an hour to locate the source of the problem in my return and correct it. Could not find how to get IT support instead of tax help. Very disappointed that all the software could seem to do smoothly was show me advertisements for upgraded services. I've used TurboTax for over ten years, and this is probably the last!
Date published: 2023-04-18
Rated 1 out of 5 by from absolutely horrible does not know how to accurately collect investment information more eager to sell me other services that to do my stupid taxes
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1194