TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 3 out of 5 by
el potro from
getting greedy with payment
my wife and i have been using you guys for a long time and the price is getting worst with raising it
Date published: 2023-04-18
Rated 1 out of 5 by
Gmoney987987 from
Buggy and Difficult to Correct Errors
Software crashed multiple times trying to process an "&" used on a form from my bank. Took me over an hour to locate the source of the problem in my return and correct it. Could not find how to get IT support instead of tax help. Very disappointed that all the software could seem to do smoothly was show me advertisements for upgraded services. I've used TurboTax for over ten years, and this is probably the last!
Date published: 2023-04-18
Rated 1 out of 5 by
MMalek from
absolutely horrible
does not know how to accurately collect investment information more eager to sell me other services that to do my stupid taxes
Date published: 2023-04-18
Rated 1 out of 5 by
tired23 from
TurboTax is a racket
I filed a simple return but TurboTax charged me over $100, including a whooping $39 in "processing fee"
Date published: 2023-04-18
Rated 5 out of 5 by
Jess300 from
Easy to use
The website layout makes it so simple to navigate, and the questions are straightforward with little info buttons to click if you need more clarification. It's easy to go back if you find you've clicked the wrong option after all, and having never done my own taxes this was very user friendly to make sure I got the right info accounted for.
Date published: 2023-04-18
Rated 5 out of 5 by
TPhunter from
A great tool for making filing taxes easy
It was a great experience and the step by step instructions made things easy. The "learn more" and additional explanations made it easy to understand.
Date published: 2023-04-18
Rated 5 out of 5 by
TApperson from
Thumbs up !
Process to use the Turbotax on website does make great improvements and easy to use it.
Date published: 2023-04-18
Rated 5 out of 5 by
Jondaniel1962 from
easiest to use
was easy to find biggest deductions easy to review
Date published: 2023-04-18
Rated 5 out of 5 by
6Mikey666 from
Turbo tax makes it easy
This year's version kept me on only the areas I really needed to address
Date published: 2023-04-18
Rated 5 out of 5 by
TelJam from
Easy and Awesome
I've been using TurboTax for 10 years now. Love it!
All TurboTax® Offerings Reviews - Page 1193
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
el potro from
getting greedy with payment
my wife and i have been using you guys for a long time and the price is getting worst with raising it
Date published: 2023-04-18
Rated 1 out of 5 by
Gmoney987987 from
Buggy and Difficult to Correct Errors
Software crashed multiple times trying to process an "&" used on a form from my bank. Took me over an hour to locate the source of the problem in my return and correct it. Could not find how to get IT support instead of tax help. Very disappointed that all the software could seem to do smoothly was show me advertisements for upgraded services. I've used TurboTax for over ten years, and this is probably the last!
Date published: 2023-04-18
Rated 1 out of 5 by
MMalek from
absolutely horrible
does not know how to accurately collect investment information more eager to sell me other services that to do my stupid taxes
Date published: 2023-04-18
Rated 1 out of 5 by
tired23 from
TurboTax is a racket
I filed a simple return but TurboTax charged me over $100, including a whooping $39 in "processing fee"
Date published: 2023-04-18
Rated 5 out of 5 by
Jess300 from
Easy to use
The website layout makes it so simple to navigate, and the questions are straightforward with little info buttons to click if you need more clarification. It's easy to go back if you find you've clicked the wrong option after all, and having never done my own taxes this was very user friendly to make sure I got the right info accounted for.
Date published: 2023-04-18
Rated 5 out of 5 by
TPhunter from
A great tool for making filing taxes easy
It was a great experience and the step by step instructions made things easy. The "learn more" and additional explanations made it easy to understand.
Date published: 2023-04-18
Rated 5 out of 5 by
TApperson from
Thumbs up !
Process to use the Turbotax on website does make great improvements and easy to use it.
Date published: 2023-04-18
Rated 5 out of 5 by
Jondaniel1962 from
easiest to use
was easy to find biggest deductions easy to review
Date published: 2023-04-18
Rated 5 out of 5 by
6Mikey666 from
Turbo tax makes it easy
This year's version kept me on only the areas I really needed to address
Date published: 2023-04-18
Rated 5 out of 5 by
TelJam from
Easy and Awesome
I've been using TurboTax for 10 years now. Love it!
All TurboTax® Offerings Reviews - Page 1193
Date published: 2023-04-18