TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Taxes made easy What a great program. You take a lot of guess work away. Your verification and reminders make using Turbo Tax a no brainer! Thank your for that 😊
Date published: 2023-04-18
Rated 1 out of 5 by from terrible constant upselling. couldn't save. did not ask to login to last years . could not efile.
Date published: 2023-04-18
Rated 5 out of 5 by from Always great I have used Turbo Tax for as many years as it has been available. There are always people ready to help you. I highly recommend the upgraded service to speak with a CPA to review your taxes if you are self-employed. They are GREAT!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy to use! Very easy! Very helpful! Answered every question I had.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax does all the work at a fair price!!! every year gets easier and easier to file taxes with TurboTax. Thank you!
Date published: 2023-04-18
Rated 1 out of 5 by from Too Much Fluff/Wrong Direction Doing taxes is a serious matter that takes concentration and focus. Putting effort into adding animations and emojis is effort directed in the wrong place, you are a tax prep service. Not only does it clutter the experience but it has no place in this setting and provides absolutely no benefit to the service nor the experience. On another note the excess amount of time you repeatedly push your paid products (at the start, during, and at the conclusion of the process) is not only distracting but makes the overall experience a poor one. If I wanted to add the paid product I would of done so the first time I was asked, I don't need to be asked 5 times throughout the process and at crucial times where accuracy of information is crucial.
Date published: 2023-04-18
Rated 4 out of 5 by from Fast and Easy but Too Many Additional Fees Overall easy experience. Bombarded with the company trying to upsell their products though. There is supposed to be a Turbo Tax Free service which was impossible to get to when that is the one I wanted to use.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is amazing! Easy to use and makes filing taxes faster. I've used TurboTax for years and will continue to use TurboTax
Date published: 2023-04-18
Rated 5 out of 5 by from Always a lot quicker and painless than the last! Even with a complex return, as a 1099 Business Owner, the prompts always help me get through it within under 2 hours!
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax made it easier I waited until the last minute and Turbo Tax made it easier for me to prepare and file. I needed help twice. I received a call this first time and talked to an agent right away. Second time I received a call but was on hold for over 5min. I was able to figure out the answer I needed so hung up.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1183
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Taxes made easy What a great program. You take a lot of guess work away. Your verification and reminders make using Turbo Tax a no brainer! Thank your for that 😊
Date published: 2023-04-18
Rated 1 out of 5 by from terrible constant upselling. couldn't save. did not ask to login to last years . could not efile.
Date published: 2023-04-18
Rated 5 out of 5 by from Always great I have used Turbo Tax for as many years as it has been available. There are always people ready to help you. I highly recommend the upgraded service to speak with a CPA to review your taxes if you are self-employed. They are GREAT!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy to use! Very easy! Very helpful! Answered every question I had.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax does all the work at a fair price!!! every year gets easier and easier to file taxes with TurboTax. Thank you!
Date published: 2023-04-18
Rated 1 out of 5 by from Too Much Fluff/Wrong Direction Doing taxes is a serious matter that takes concentration and focus. Putting effort into adding animations and emojis is effort directed in the wrong place, you are a tax prep service. Not only does it clutter the experience but it has no place in this setting and provides absolutely no benefit to the service nor the experience. On another note the excess amount of time you repeatedly push your paid products (at the start, during, and at the conclusion of the process) is not only distracting but makes the overall experience a poor one. If I wanted to add the paid product I would of done so the first time I was asked, I don't need to be asked 5 times throughout the process and at crucial times where accuracy of information is crucial.
Date published: 2023-04-18
Rated 4 out of 5 by from Fast and Easy but Too Many Additional Fees Overall easy experience. Bombarded with the company trying to upsell their products though. There is supposed to be a Turbo Tax Free service which was impossible to get to when that is the one I wanted to use.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is amazing! Easy to use and makes filing taxes faster. I've used TurboTax for years and will continue to use TurboTax
Date published: 2023-04-18
Rated 5 out of 5 by from Always a lot quicker and painless than the last! Even with a complex return, as a 1099 Business Owner, the prompts always help me get through it within under 2 hours!
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax made it easier I waited until the last minute and Turbo Tax made it easier for me to prepare and file. I needed help twice. I received a call this first time and talked to an agent right away. Second time I received a call but was on hold for over 5min. I was able to figure out the answer I needed so hung up.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1183