TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 4 out of 5 by
Tx C from
Turbo Tax made it in time!
I've used Turbo Tax before and it is usually pretty easy. This year a couple of questions confused me initially, but the Search feature enabled me to understand the new information being asked so I was able to complete the return entirely online for free.
Date published: 2023-04-18
Rated 5 out of 5 by
JT033 from
TurboTax is great!
Fast and easy! It has a lot of tips and information. Has a great guide and checks incase you missed something.
Date published: 2023-04-18
Rated 1 out of 5 by
J123042 from
It took Turbo Tax more than 20 attempts to e-file.
It took Turbo Tax more than 20 attempts to e-file. Despite the review for both state and federal showing no errors, I could not check out due to "incomplete" error message.
Date published: 2023-04-18
Rated 5 out of 5 by
Siena9 from
Easy to Use
This was my first time filing my taxes and I had both a W-2 and a 1099. Turbotax was very easy to use and made the whole process very simple!
Date published: 2023-04-18
Rated 5 out of 5 by
Jesslbc from
Turbo Tax Seamless as always
This is my 5th year using turbo tax and I have to tell you it is the greatest service ever. If you want to get the maximum amount of coin on your returns this is the way. And it keeps you out of the clanker with all the checks.
Date published: 2023-04-18
Rated 1 out of 5 by
gefiltefish from
too many fees
$39 fee to pay with your own refund? charging people near $60 to file when, iirc, you shouldn't have to pay anything for making under $80k/year should be illegal. $160~ after all the fees. definitely my last year filing through here. as convenient as it is, it's absolutely not worth the fees.
Date published: 2023-04-18
Rated 5 out of 5 by
Dadron37 from
Turbo Tax is user friendly!
The turbo tax software was user friendly this tax season! I was able to start and finish in one day. Very satisfied customer!
Date published: 2023-04-18
Rated 5 out of 5 by
Kat0522 from
Turbotax covers everything
Turbox was very easy to use. It's comprehensive and detailed.
Date published: 2023-04-18
Rated 4 out of 5 by
Leftynotshorty from
Great! Will use this service next year!
It was GREAT! Very easy and helpful. We will use this service next year!
Date published: 2023-04-18
Rated 1 out of 5 by
JGarcia004 from
Disappointed this year
Things were not as simple to follow this year for me and made it difficult to go back and update/change information if mistakes were made. This is the first year i regret using TurboTax but unfortunately, filed late so I needed to use the platform anyway
All TurboTax® Offerings Reviews - Page 1166
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Tx C from
Turbo Tax made it in time!
I've used Turbo Tax before and it is usually pretty easy. This year a couple of questions confused me initially, but the Search feature enabled me to understand the new information being asked so I was able to complete the return entirely online for free.
Date published: 2023-04-18
Rated 5 out of 5 by
JT033 from
TurboTax is great!
Fast and easy! It has a lot of tips and information. Has a great guide and checks incase you missed something.
Date published: 2023-04-18
Rated 1 out of 5 by
J123042 from
It took Turbo Tax more than 20 attempts to e-file.
It took Turbo Tax more than 20 attempts to e-file. Despite the review for both state and federal showing no errors, I could not check out due to "incomplete" error message.
Date published: 2023-04-18
Rated 5 out of 5 by
Siena9 from
Easy to Use
This was my first time filing my taxes and I had both a W-2 and a 1099. Turbotax was very easy to use and made the whole process very simple!
Date published: 2023-04-18
Rated 5 out of 5 by
Jesslbc from
Turbo Tax Seamless as always
This is my 5th year using turbo tax and I have to tell you it is the greatest service ever. If you want to get the maximum amount of coin on your returns this is the way. And it keeps you out of the clanker with all the checks.
Date published: 2023-04-18
Rated 1 out of 5 by
gefiltefish from
too many fees
$39 fee to pay with your own refund? charging people near $60 to file when, iirc, you shouldn't have to pay anything for making under $80k/year should be illegal. $160~ after all the fees. definitely my last year filing through here. as convenient as it is, it's absolutely not worth the fees.
Date published: 2023-04-18
Rated 5 out of 5 by
Dadron37 from
Turbo Tax is user friendly!
The turbo tax software was user friendly this tax season! I was able to start and finish in one day. Very satisfied customer!
Date published: 2023-04-18
Rated 5 out of 5 by
Kat0522 from
Turbotax covers everything
Turbox was very easy to use. It's comprehensive and detailed.
Date published: 2023-04-18
Rated 4 out of 5 by
Leftynotshorty from
Great! Will use this service next year!
It was GREAT! Very easy and helpful. We will use this service next year!
Date published: 2023-04-18
Rated 1 out of 5 by
JGarcia004 from
Disappointed this year
Things were not as simple to follow this year for me and made it difficult to go back and update/change information if mistakes were made. This is the first year i regret using TurboTax but unfortunately, filed late so I needed to use the platform anyway
All TurboTax® Offerings Reviews - Page 1166
Date published: 2023-04-18