TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Excellent Services All Around Having never done this before, I was more than a little hesitant. Fortunately, the woman they connected me with was wonderful, she helped me as much as she could, answered my questions and alleviated my fears about this. Definitely recommend to anyone, it's quick, simple and overall just a fantastic service.
Date published: 2023-04-18
Rated 4 out of 5 by from Did a Good job for 2022 Taxes Came in clutch to wrap up my 2022 taxes last minute for my mom and I! Exposed me to some rebate opportunities I wasn't previously aware of, along with explanations for what qualified them. Only gripe was that it ran a bit slow on my HP PC.
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax is a BUGGGGY nightmare. It was a nightmare just finding were to enter my car mileage. Took me an hour and a half. Then the UTAH state return would not accept the W-2 state ID for the employer. After waiting 2 hours to get a callback I found out I had to make the 3 letters at the end of the 14 digit ID LOWERCASE. WHAT A JOKE. FIX IT.
Date published: 2023-04-18
Rated 5 out of 5 by from TURBO TAX IS AWESOME! TURBO TAX IS GREAT! IF YOU NEVER USED IT BEFORE TRY IT!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is wonderful Make filing taxes easy when you don't want someone to do them and pay the crazy price
Date published: 2023-04-18
Rated 5 out of 5 by from easy to use for easy to use and has many more options than expected
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax helped me out a lot I found this to be easy. The process was easy to use.
Date published: 2023-04-18
Rated 4 out of 5 by from BETTER EACH YEAR User friendly and intuitive. I Just don't like that you have to scroll down to see the bottom of every single screen in order to access the continue or next button.
Date published: 2023-04-18
Rated 1 out of 5 by from 2022 is by far the worst, most frustrating version I've been using TurboTax for over 25 years and this may be my last. Signing in to my Inuit account from the desktop version did not work, while I could log in from any browser with no issues. This renders many functions, like importing and paying the filing fee, inoperable. I even tried loading the desktop version on a second computer and the sign on function still failed. Technical support is non-existent.
Date published: 2023-04-18
Rated 5 out of 5 by from amazing people with great service and patience. they were helpful and did alot of research to make sure i was able to understand what i was doing and what needed to be done to benefit me most.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1153
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Services All Around Having never done this before, I was more than a little hesitant. Fortunately, the woman they connected me with was wonderful, she helped me as much as she could, answered my questions and alleviated my fears about this. Definitely recommend to anyone, it's quick, simple and overall just a fantastic service.
Date published: 2023-04-18
Rated 4 out of 5 by from Did a Good job for 2022 Taxes Came in clutch to wrap up my 2022 taxes last minute for my mom and I! Exposed me to some rebate opportunities I wasn't previously aware of, along with explanations for what qualified them. Only gripe was that it ran a bit slow on my HP PC.
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax is a BUGGGGY nightmare. It was a nightmare just finding were to enter my car mileage. Took me an hour and a half. Then the UTAH state return would not accept the W-2 state ID for the employer. After waiting 2 hours to get a callback I found out I had to make the 3 letters at the end of the 14 digit ID LOWERCASE. WHAT A JOKE. FIX IT.
Date published: 2023-04-18
Rated 5 out of 5 by from TURBO TAX IS AWESOME! TURBO TAX IS GREAT! IF YOU NEVER USED IT BEFORE TRY IT!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is wonderful Make filing taxes easy when you don't want someone to do them and pay the crazy price
Date published: 2023-04-18
Rated 5 out of 5 by from easy to use for easy to use and has many more options than expected
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax helped me out a lot I found this to be easy. The process was easy to use.
Date published: 2023-04-18
Rated 4 out of 5 by from BETTER EACH YEAR User friendly and intuitive. I Just don't like that you have to scroll down to see the bottom of every single screen in order to access the continue or next button.
Date published: 2023-04-18
Rated 1 out of 5 by from 2022 is by far the worst, most frustrating version I've been using TurboTax for over 25 years and this may be my last. Signing in to my Inuit account from the desktop version did not work, while I could log in from any browser with no issues. This renders many functions, like importing and paying the filing fee, inoperable. I even tried loading the desktop version on a second computer and the sign on function still failed. Technical support is non-existent.
Date published: 2023-04-18
Rated 5 out of 5 by from amazing people with great service and patience. they were helpful and did alot of research to make sure i was able to understand what i was doing and what needed to be done to benefit me most.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1153