TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from TurboTax is great I've used this site for years, it's very easy to use and with the guided assistance you don't have to worry about messing up
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax with ease! Always straight forward and easy to use. Just follow the prompts and questions just like sitting with a tax advisor but from the comfort of my home and laptop.
Date published: 2023-04-18
Rated 1 out of 5 by from Too expensive - no ACTUAL live help provided I wouldn't recommend buying the premium with live help if you actually want/need the live help. The help isn't live. I received a case number and was told that I can expect to receive a call in an hour and a half. What a ripoff. I've been using TurboTax for years, but I won't be back next year.
Date published: 2023-04-18
Rated 1 out of 5 by from HORRIBLE UNABLE TO FILE MY 5TH RETURN. TURBO TAX MESSAGED SAYING UNABLE TO EFILE MY 5TH RETURN. DUE TO ALREADY SUBMITTED 5 AND THAT IS INCORRECT ONLY HAD FILED 4.
Date published: 2023-04-18
Rated 3 out of 5 by from Difficult for military It's hard for military and spouses to file their federal and state taxes without a stressful and complicated work around.
Date published: 2023-04-18
Rated 1 out of 5 by from Turbotax is a complete waste of time and money TurboTax has been great in previous years and never cost me more than $100 for the most extreme of situations, but I had to pay nearly $200 with no options to do so any cheaper due to a single new form which I was fine with fully manually entering as it only had 4 lines. What a waste of my time and money, especially with the "but wait, there's more" crappy offers. Will not be returning again.
Date published: 2023-04-18
Rated 4 out of 5 by from THE CATCHING AND FIXING THE 1095 WAS AWESOME VERY EASY TO USE. tHE GUIDES AND PROMPTS WERE VERY EASY TO FOLLOW AND CREATED A GREAT PACE TO FILING. i LIKE THE RACE PART.
Date published: 2023-04-18
Rated 5 out of 5 by from RELIEF I liked using turbo tax as much as in the past though it is much more expensive.. I think I might have paid to speak to an expert but there was never one available when I had a question and the call back time was over an hour and a half .would have liked to have chatted on line
Date published: 2023-04-18
Rated 1 out of 5 by from Turbotax depresses me Why doesn't this app remember my stuff from the previous year? Or if there's a mistake, why doesn't it show me where to correct it? Pretty frustrating software especially considering that intuit is one of the reasons we have complicated tax returns... my money goes to this app, then that money goes to making my life worse.
Date published: 2023-04-18
Rated 5 out of 5 by from Efficient and Effective Service For the past three years, I have used Turbo Tax. The Live Support has been extremely beneficial for answering my questions. I love the ability to complete my taxes at my own pace without the long wait of other tax service providers or having to schedule an appointment. Thanks Turbo Tax.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1139
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great I've used this site for years, it's very easy to use and with the guided assistance you don't have to worry about messing up
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax with ease! Always straight forward and easy to use. Just follow the prompts and questions just like sitting with a tax advisor but from the comfort of my home and laptop.
Date published: 2023-04-18
Rated 1 out of 5 by from Too expensive - no ACTUAL live help provided I wouldn't recommend buying the premium with live help if you actually want/need the live help. The help isn't live. I received a case number and was told that I can expect to receive a call in an hour and a half. What a ripoff. I've been using TurboTax for years, but I won't be back next year.
Date published: 2023-04-18
Rated 1 out of 5 by from HORRIBLE UNABLE TO FILE MY 5TH RETURN. TURBO TAX MESSAGED SAYING UNABLE TO EFILE MY 5TH RETURN. DUE TO ALREADY SUBMITTED 5 AND THAT IS INCORRECT ONLY HAD FILED 4.
Date published: 2023-04-18
Rated 3 out of 5 by from Difficult for military It's hard for military and spouses to file their federal and state taxes without a stressful and complicated work around.
Date published: 2023-04-18
Rated 1 out of 5 by from Turbotax is a complete waste of time and money TurboTax has been great in previous years and never cost me more than $100 for the most extreme of situations, but I had to pay nearly $200 with no options to do so any cheaper due to a single new form which I was fine with fully manually entering as it only had 4 lines. What a waste of my time and money, especially with the "but wait, there's more" crappy offers. Will not be returning again.
Date published: 2023-04-18
Rated 4 out of 5 by from THE CATCHING AND FIXING THE 1095 WAS AWESOME VERY EASY TO USE. tHE GUIDES AND PROMPTS WERE VERY EASY TO FOLLOW AND CREATED A GREAT PACE TO FILING. i LIKE THE RACE PART.
Date published: 2023-04-18
Rated 5 out of 5 by from RELIEF I liked using turbo tax as much as in the past though it is much more expensive.. I think I might have paid to speak to an expert but there was never one available when I had a question and the call back time was over an hour and a half .would have liked to have chatted on line
Date published: 2023-04-18
Rated 1 out of 5 by from Turbotax depresses me Why doesn't this app remember my stuff from the previous year? Or if there's a mistake, why doesn't it show me where to correct it? Pretty frustrating software especially considering that intuit is one of the reasons we have complicated tax returns... my money goes to this app, then that money goes to making my life worse.
Date published: 2023-04-18
Rated 5 out of 5 by from Efficient and Effective Service For the past three years, I have used Turbo Tax. The Live Support has been extremely beneficial for answering my questions. I love the ability to complete my taxes at my own pace without the long wait of other tax service providers or having to schedule an appointment. Thanks Turbo Tax.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1139