TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from EASY TO USE HELPFUL TO DO MY TAXES ON MY OWN. WAS ABLE TO FILE MY W-2 AND 1099 EASILY. HOWEVER, I DID NOT LIKE PAYING $119.
Date published: 2023-04-18
Rated 4 out of 5 by from a lalalallalalalalalallalalalalalalalalalalallalalalala
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is awesome! easy and quick! super easy to follow and will definitely be using again
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo Tax Easy to use. Includes information from last years taxes. When I needed help, a rep was available and was very helpful.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax needs to fix major bugs! There has been a bug in the TurboTax Home and Business Windows 11 Desktop version that was not fixed until the filing date. Had to rely on a workaround suggested on community by experts.
Date published: 2023-04-18
Rated 1 out of 5 by from Not easy to use & Frustrating Not intuitive; hard to use. Considering how long this software has been around, I am amazed at how poor it is. Couldn't figure out how to correct a couple of mistakes. When I downloaded my big tax statement from my broker to Turbotax, there were a couple of minor mistakes in the Turbotax version that were not in the printed version from my broker. I don't know if this mistake was Turbotax's fault or if there was a glitch in the transmission. Turbotax told me there was missing information but did not explain what was missing. After a long time I figured out what was missing but Turbotax did not explain how to properly correct the missing data, and I could not figure out how to make the correction. Extremely frustrating
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Works!!! I had to engage two experts. Both were extremely helpful and I was able to resolve my concern.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was great Used it to file state and federal returns. Overall it was great, but could use some improvements to help file K-1 tax forms.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is easy to use. I like it! It was very easy for me to get the best possible refund using Turbo Tax. Thanks turbo tax!
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax is the absolute worst TurboTax is the worst tax option you can possibly use
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1138
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from EASY TO USE HELPFUL TO DO MY TAXES ON MY OWN. WAS ABLE TO FILE MY W-2 AND 1099 EASILY. HOWEVER, I DID NOT LIKE PAYING $119.
Date published: 2023-04-18
Rated 4 out of 5 by from a lalalallalalalalalallalalalalalalalalalalallalalalala
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is awesome! easy and quick! super easy to follow and will definitely be using again
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo Tax Easy to use. Includes information from last years taxes. When I needed help, a rep was available and was very helpful.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax needs to fix major bugs! There has been a bug in the TurboTax Home and Business Windows 11 Desktop version that was not fixed until the filing date. Had to rely on a workaround suggested on community by experts.
Date published: 2023-04-18
Rated 1 out of 5 by from Not easy to use & Frustrating Not intuitive; hard to use. Considering how long this software has been around, I am amazed at how poor it is. Couldn't figure out how to correct a couple of mistakes. When I downloaded my big tax statement from my broker to Turbotax, there were a couple of minor mistakes in the Turbotax version that were not in the printed version from my broker. I don't know if this mistake was Turbotax's fault or if there was a glitch in the transmission. Turbotax told me there was missing information but did not explain what was missing. After a long time I figured out what was missing but Turbotax did not explain how to properly correct the missing data, and I could not figure out how to make the correction. Extremely frustrating
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Works!!! I had to engage two experts. Both were extremely helpful and I was able to resolve my concern.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was great Used it to file state and federal returns. Overall it was great, but could use some improvements to help file K-1 tax forms.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is easy to use. I like it! It was very easy for me to get the best possible refund using Turbo Tax. Thanks turbo tax!
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax is the absolute worst TurboTax is the worst tax option you can possibly use
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1138