TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 5 out of 5 by
Vitamin AB from
Easy and Fast!
Easy and walks you through everything! Would definitely recommend!
Date published: 2023-04-18
Rated 5 out of 5 by
LEXUSGSF from
Excellent Federal Tax Product to do your Taxes!
Excellent product very easy to use. Only thing I like to bring to their attention is so that they honor what ever discounts they offer you. I notice they always send me discounts but don't see them applied after I file.
Date published: 2023-04-18
Rated 1 out of 5 by
Nina_lola from
Hidden fees
Hidden fees. I’ve been using it for years but now they have random charges you wont know until the end when they force you to pay. Never using it again.
Date published: 2023-04-18
Rated 4 out of 5 by
Nye 20222 from
Getting more confused
Experience was very easy to follow. Had to do several different sections this year, since independent contractor.
Date published: 2023-04-18
Rated 4 out of 5 by
RUSSELL9 from
I really enjoy using
I have been using Turbo Tax for decades. I find it very easy to use. I think it is more expensive and at some point I may have to look into other options.
Date published: 2023-04-18
Rated 3 out of 5 by
Mango1004 from
Turbo Tax is losing its appeal
There is too much effort focused on selling the customer additional "stuff." Each year I use Turbo Tax it seems to get a bit worse and is more annoying.
Date published: 2023-04-18
Rated 5 out of 5 by
Zimaletta from
turbotax is magnificent!!
i enjoyed it. thank you for making things so easy .....
Date published: 2023-04-18
Rated 5 out of 5 by
carolekay from
Repeat user!
Turbo Tax is great walks you through the process and makes filing taxes easy peasy!
Date published: 2023-04-18
Rated 1 out of 5 by
null from
Horrible experience
Had several issues with just understanding how to use the software. At one point I mistakenly clicked a Federal review response wanting to get further explanation on it, and the thing raised my tax owed $300! And there was no way to get back to it. If you want to ask customer service for help more than once, you have to upgrade your plan. It's absolutely ridiculous. I'll be utilizing something else next year.
Date published: 2023-04-18
Rated 1 out of 5 by
Ky202 from
too expensive
Gets more and more expensive every year! When I first started using this service it was 65$ to use now it's 120? Gross
All TurboTax® Offerings Reviews - Page 1118
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Vitamin AB from
Easy and Fast!
Easy and walks you through everything! Would definitely recommend!
Date published: 2023-04-18
Rated 5 out of 5 by
LEXUSGSF from
Excellent Federal Tax Product to do your Taxes!
Excellent product very easy to use. Only thing I like to bring to their attention is so that they honor what ever discounts they offer you. I notice they always send me discounts but don't see them applied after I file.
Date published: 2023-04-18
Rated 1 out of 5 by
Nina_lola from
Hidden fees
Hidden fees. I’ve been using it for years but now they have random charges you wont know until the end when they force you to pay. Never using it again.
Date published: 2023-04-18
Rated 4 out of 5 by
Nye 20222 from
Getting more confused
Experience was very easy to follow. Had to do several different sections this year, since independent contractor.
Date published: 2023-04-18
Rated 4 out of 5 by
RUSSELL9 from
I really enjoy using
I have been using Turbo Tax for decades. I find it very easy to use. I think it is more expensive and at some point I may have to look into other options.
Date published: 2023-04-18
Rated 3 out of 5 by
Mango1004 from
Turbo Tax is losing its appeal
There is too much effort focused on selling the customer additional "stuff." Each year I use Turbo Tax it seems to get a bit worse and is more annoying.
Date published: 2023-04-18
Rated 5 out of 5 by
Zimaletta from
turbotax is magnificent!!
i enjoyed it. thank you for making things so easy .....
Date published: 2023-04-18
Rated 5 out of 5 by
carolekay from
Repeat user!
Turbo Tax is great walks you through the process and makes filing taxes easy peasy!
Date published: 2023-04-18
Rated 1 out of 5 by
null from
Horrible experience
Had several issues with just understanding how to use the software. At one point I mistakenly clicked a Federal review response wanting to get further explanation on it, and the thing raised my tax owed $300! And there was no way to get back to it. If you want to ask customer service for help more than once, you have to upgrade your plan. It's absolutely ridiculous. I'll be utilizing something else next year.
Date published: 2023-04-18
Rated 1 out of 5 by
Ky202 from
too expensive
Gets more and more expensive every year! When I first started using this service it was 65$ to use now it's 120? Gross
All TurboTax® Offerings Reviews - Page 1118
Date published: 2023-04-18