TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 2 out of 5 by from convenient, but charged me for something I said no I have used this app every year for taxes. It is convenient. However, this year turbotax charged me for something I had the option to opt out of. It asked if I wanted to add an extra benefit for $44. Then it asked for me to agree or not. I said not agree. It still charged me anyways. I tried to go back and remove it, it still did not let me.
Date published: 2023-04-18
Rated 3 out of 5 by from Sub-Par Was too expensive for service provided- Alternative servicers are better quality.
Date published: 2023-04-18
Rated 2 out of 5 by from turbo tax Its Too expensive to file taxes but the app has all of the forms unlike other programs
Date published: 2023-04-18
Rated 5 out of 5 by from COMPLEX & DIFFICULT BECOMES SIMPLE & EASY Found and helped correct several nit-picky errors and typos! Explanations are also extremely helpful when trying to figure out what applies to my situation. Less than 3 hours, start to finish!
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent app!!!! So easy to use!! I only use turbotax for my taxes!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo Tax Continues to be my favorite way to do taxes each year. Walks through steps clearly.
Date published: 2023-04-18
Rated 5 out of 5 by from Another successful year It was another successful year using Turbo Tax, lots of tax changes this year.
Date published: 2023-04-18
Rated 5 out of 5 by from It is awesome, it makes tax time less stressful. I have been using it for about 5 years now. I feel more in control of when it is done and confident that turbo tax has honored all the tax laws.
Date published: 2023-04-18
Rated 2 out of 5 by from Feels like a scam, not sure though. There is useful details and information throughout, but it's not very clear exactly why I'm paying what. The IRS website shows the federal tax rate at a certain percentage but TurboTax is much higher. I'm not saying TurboTax is wrong but, without it breaking down why I'm paying the amount I am, it's not clear why they're much higher than what I'm seeing on the IRS website. The product is fine otherwise. I had a call last year with an agent and it was okay. It's not the agents fault but they were very quick to get off the phone, I'm sure they're taking a call every 20 minutes. Overall, 2 stars. It gets the job done.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax 2023 Quick Take! The turbo tax system once again proves infallible in its ability to quickly expedite the filing process with the least amount of stress and finalize the documents accurately with zero percent fails....
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1075
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from convenient, but charged me for something I said no I have used this app every year for taxes. It is convenient. However, this year turbotax charged me for something I had the option to opt out of. It asked if I wanted to add an extra benefit for $44. Then it asked for me to agree or not. I said not agree. It still charged me anyways. I tried to go back and remove it, it still did not let me.
Date published: 2023-04-18
Rated 3 out of 5 by from Sub-Par Was too expensive for service provided- Alternative servicers are better quality.
Date published: 2023-04-18
Rated 2 out of 5 by from turbo tax Its Too expensive to file taxes but the app has all of the forms unlike other programs
Date published: 2023-04-18
Rated 5 out of 5 by from COMPLEX & DIFFICULT BECOMES SIMPLE & EASY Found and helped correct several nit-picky errors and typos! Explanations are also extremely helpful when trying to figure out what applies to my situation. Less than 3 hours, start to finish!
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent app!!!! So easy to use!! I only use turbotax for my taxes!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo Tax Continues to be my favorite way to do taxes each year. Walks through steps clearly.
Date published: 2023-04-18
Rated 5 out of 5 by from Another successful year It was another successful year using Turbo Tax, lots of tax changes this year.
Date published: 2023-04-18
Rated 5 out of 5 by from It is awesome, it makes tax time less stressful. I have been using it for about 5 years now. I feel more in control of when it is done and confident that turbo tax has honored all the tax laws.
Date published: 2023-04-18
Rated 2 out of 5 by from Feels like a scam, not sure though. There is useful details and information throughout, but it's not very clear exactly why I'm paying what. The IRS website shows the federal tax rate at a certain percentage but TurboTax is much higher. I'm not saying TurboTax is wrong but, without it breaking down why I'm paying the amount I am, it's not clear why they're much higher than what I'm seeing on the IRS website. The product is fine otherwise. I had a call last year with an agent and it was okay. It's not the agents fault but they were very quick to get off the phone, I'm sure they're taking a call every 20 minutes. Overall, 2 stars. It gets the job done.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax 2023 Quick Take! The turbo tax system once again proves infallible in its ability to quickly expedite the filing process with the least amount of stress and finalize the documents accurately with zero percent fails....
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1075