TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Excellent yet again Another great year using Turbo Tax Online. Very little effort required on my part and the whole process took about 15 minutes.
Date published: 2023-04-18
Rated 2 out of 5 by from Sorta gets job done but is lacking for some things I e filed my federal return but needed an extension on the state return. It was so hard to figure out how to file the state return separately. Also, TurboTax never informed me of special forms that needed to be filed on time regardless of the extension, I had to notice that myself. This is a big miss for TurboTax. Why am I paying for state if it can't even do it right?
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is easy to do I liked being able to import the 1099 files from my computer and not having to type in all the information from those forms as in the past.
Date published: 2023-04-18
Rated 3 out of 5 by from Good product costs too much Easy to use. But cost too much when you already have to pay in
Date published: 2023-04-18
Rated 5 out of 5 by from 5 stars always straightforward, simple, and not intimidating.
Date published: 2023-04-18
Rated 3 out of 5 by from Need improvement to 2020 COVID treatment Nightmare. IRA disaster disbursement does not show as income in summary unless you pay and print PDF to review. Out of state income is duplicated on MA return forcing manual filing due to the exception. Product insufficiently tested.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbotax mostly functional but some difficulties The tool is overall functional but there are some areas that can be very difficult to use. Examples, modification of forms was not available, requiring deletion and re-entering. some help topics answers provided not as helpful as searching online and finding intuit answers, and no place to enter discount codes offered and then customer service would not help apply discount or cancel order so I could renenter order with my disciount code.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy step-by-step process! TurboTax was easy to use with helpful "Help" information
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is Amazing Love the ease of the walk through and all questions answered easily!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Super helpful Easy to navigate and extremely helpful. Also informative!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1072
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent yet again Another great year using Turbo Tax Online. Very little effort required on my part and the whole process took about 15 minutes.
Date published: 2023-04-18
Rated 2 out of 5 by from Sorta gets job done but is lacking for some things I e filed my federal return but needed an extension on the state return. It was so hard to figure out how to file the state return separately. Also, TurboTax never informed me of special forms that needed to be filed on time regardless of the extension, I had to notice that myself. This is a big miss for TurboTax. Why am I paying for state if it can't even do it right?
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is easy to do I liked being able to import the 1099 files from my computer and not having to type in all the information from those forms as in the past.
Date published: 2023-04-18
Rated 3 out of 5 by from Good product costs too much Easy to use. But cost too much when you already have to pay in
Date published: 2023-04-18
Rated 5 out of 5 by from 5 stars always straightforward, simple, and not intimidating.
Date published: 2023-04-18
Rated 3 out of 5 by from Need improvement to 2020 COVID treatment Nightmare. IRA disaster disbursement does not show as income in summary unless you pay and print PDF to review. Out of state income is duplicated on MA return forcing manual filing due to the exception. Product insufficiently tested.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbotax mostly functional but some difficulties The tool is overall functional but there are some areas that can be very difficult to use. Examples, modification of forms was not available, requiring deletion and re-entering. some help topics answers provided not as helpful as searching online and finding intuit answers, and no place to enter discount codes offered and then customer service would not help apply discount or cancel order so I could renenter order with my disciount code.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy step-by-step process! TurboTax was easy to use with helpful "Help" information
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is Amazing Love the ease of the walk through and all questions answered easily!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Super helpful Easy to navigate and extremely helpful. Also informative!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1072