TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 5 out of 5 by
AvaSens from
Xuya was AMAZING!
Xuya was very knowledgeable, prompt, and kind! She is a pinnacle of customer service and sealed the deal for me to continue to use the premium service.
Date published: 2023-05-11
Rated 3 out of 5 by
cuttt from
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Date published: 2023-05-11
Rated 5 out of 5 by
MairMinari from
Turbo Tax is easy
I needed help with an amendment and help was fast and courteous.
Date published: 2023-05-11
Rated 1 out of 5 by
EuroHenry from
Not my favorite leech brand
It took an entire day to get Form 2555-T deleted. It should never have been there when I noted that I earned nothing last year. Instead, I had to state that I DID have earned income overseas and continue checking boxes until the system acknowledged that I didn't. Awful experience.
Date published: 2023-05-11
Rated 5 out of 5 by
Rosellin from
Excellent!!!
Thanks to TurboTax I've learned so much about Taxes and IRS requirements and procedures that I file by myself!
Date published: 2023-05-11
Rated 2 out of 5 by
OverTaxedOverPaid from
Easy but Overprices and Unconvincing
Very easy to use, but very expensive for no reason. I made under 65k last year and by the end of it I owed state taxes, over $200 in turbotax fees, and ended up with nothing. It seems off.
Date published: 2023-05-11
Rated 5 out of 5 by
Art by Ava business from
Turbo Tax is the only way to go!
User friendly, efficient and good! It's like a best knowledgeable advisor at your side while you do your taxes!
Date published: 2023-05-11
Rated 3 out of 5 by
David1996 from
Turbo tax
It toke me 3 days to do and all this for but it as
Date published: 2023-05-11
Rated 3 out of 5 by
Byrdistheword from
Meh
Kind of bogus how I have to pay to use it, do it myself, then pay to have the state taxes done, which I had more than one. I used to love TurboTax, but now I think I am over it. Definitely going to seek out an in person tax consultant. Pretty sure I could have paid way less, but I needed to get this done.
Date published: 2023-05-11
Rated 1 out of 5 by
Roxie23 from
Very Disappointed This Year!
Very disappointed in my experience with Turbo Tax this year. I get all the way to review of my federal return and it says I need to review some information. I am redirected to my income page however, there is no indication of what is incorrectly filled out or what specifically is causing the issue. Kept being redirected in an endless loop for over 2 hours! Longest time ever taking me to complete my returns!
All TurboTax® Offerings Reviews - Page 108
Date published: 2023-05-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
AvaSens from
Xuya was AMAZING!
Xuya was very knowledgeable, prompt, and kind! She is a pinnacle of customer service and sealed the deal for me to continue to use the premium service.
Date published: 2023-05-11
Rated 3 out of 5 by
cuttt from
,;,
slow jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj
Date published: 2023-05-11
Rated 5 out of 5 by
MairMinari from
Turbo Tax is easy
I needed help with an amendment and help was fast and courteous.
Date published: 2023-05-11
Rated 1 out of 5 by
EuroHenry from
Not my favorite leech brand
It took an entire day to get Form 2555-T deleted. It should never have been there when I noted that I earned nothing last year. Instead, I had to state that I DID have earned income overseas and continue checking boxes until the system acknowledged that I didn't. Awful experience.
Date published: 2023-05-11
Rated 5 out of 5 by
Rosellin from
Excellent!!!
Thanks to TurboTax I've learned so much about Taxes and IRS requirements and procedures that I file by myself!
Date published: 2023-05-11
Rated 2 out of 5 by
OverTaxedOverPaid from
Easy but Overprices and Unconvincing
Very easy to use, but very expensive for no reason. I made under 65k last year and by the end of it I owed state taxes, over $200 in turbotax fees, and ended up with nothing. It seems off.
Date published: 2023-05-11
Rated 5 out of 5 by
Art by Ava business from
Turbo Tax is the only way to go!
User friendly, efficient and good! It's like a best knowledgeable advisor at your side while you do your taxes!
Date published: 2023-05-11
Rated 3 out of 5 by
David1996 from
Turbo tax
It toke me 3 days to do and all this for but it as
Date published: 2023-05-11
Rated 3 out of 5 by
Byrdistheword from
Meh
Kind of bogus how I have to pay to use it, do it myself, then pay to have the state taxes done, which I had more than one. I used to love TurboTax, but now I think I am over it. Definitely going to seek out an in person tax consultant. Pretty sure I could have paid way less, but I needed to get this done.
Date published: 2023-05-11
Rated 1 out of 5 by
Roxie23 from
Very Disappointed This Year!
Very disappointed in my experience with Turbo Tax this year. I get all the way to review of my federal return and it says I need to review some information. I am redirected to my income page however, there is no indication of what is incorrectly filled out or what specifically is causing the issue. Kept being redirected in an endless loop for over 2 hours! Longest time ever taking me to complete my returns!
All TurboTax® Offerings Reviews - Page 108
Date published: 2023-05-11