TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 2 out of 5 by from Live help is unhelpful The TurboTax product is just fine. It does it's job. I had a lot of difficulty with my taxes this year, and I tried to use live support a few times, and they didn't know how to help me. I was teaching one of the support staff. It was disappointing and wasteful of my time.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is a great source for filing taxes. Very easy and seamless process. They make filing taxes not stressful.
Date published: 2023-04-18
Rated 3 out of 5 by from TurboTax is good but needs improvement I paid for the assisted version but none of the "experts" could assist me with my emergency 401k withdrawal or my crypto inquiries.
Date published: 2023-04-18
Rated 1 out of 5 by from I am NOT interested on your Spam like Adds If I am already a customer, please stop showing me how to upgrade my service.
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax Online vs Desktop Converted from online version and finished with desktop version. Online not as flexible and was confusing vs desktop version.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Great job Turbo Tax...easy and fast. Easy and fast
Date published: 2023-04-18
Rated 5 out of 5 by from Good Product I've been using TT for many years and it always seems to be the best program for me to use.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is very easy to use! Quick, easy to use, and they make it so that it's not so daunting to file taxes.
Date published: 2023-04-18
Rated 2 out of 5 by from Ehhh We barely got a refund and I was going to use it to pay for the service but even though we had more than the cost, it denied us and i had to pay out of pocket. That's dumb.
Date published: 2023-04-18
Rated 5 out of 5 by from Tax Prep Services The Speed of the online process was Amazing and the Attention to the details and assistance provided makes the use of this program very affective I will continue to utilize TurboTax for all my processing each Year
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1032
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Live help is unhelpful The TurboTax product is just fine. It does it's job. I had a lot of difficulty with my taxes this year, and I tried to use live support a few times, and they didn't know how to help me. I was teaching one of the support staff. It was disappointing and wasteful of my time.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is a great source for filing taxes. Very easy and seamless process. They make filing taxes not stressful.
Date published: 2023-04-18
Rated 3 out of 5 by from TurboTax is good but needs improvement I paid for the assisted version but none of the "experts" could assist me with my emergency 401k withdrawal or my crypto inquiries.
Date published: 2023-04-18
Rated 1 out of 5 by from I am NOT interested on your Spam like Adds If I am already a customer, please stop showing me how to upgrade my service.
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax Online vs Desktop Converted from online version and finished with desktop version. Online not as flexible and was confusing vs desktop version.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Great job Turbo Tax...easy and fast. Easy and fast
Date published: 2023-04-18
Rated 5 out of 5 by from Good Product I've been using TT for many years and it always seems to be the best program for me to use.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is very easy to use! Quick, easy to use, and they make it so that it's not so daunting to file taxes.
Date published: 2023-04-18
Rated 2 out of 5 by from Ehhh We barely got a refund and I was going to use it to pay for the service but even though we had more than the cost, it denied us and i had to pay out of pocket. That's dumb.
Date published: 2023-04-18
Rated 5 out of 5 by from Tax Prep Services The Speed of the online process was Amazing and the Attention to the details and assistance provided makes the use of this program very affective I will continue to utilize TurboTax for all my processing each Year
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1032