TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from always use turbo tax. this year had to pay twice i bought turbotax premier which should come with one free state. Somehow i was still charged $45 for the state tax prep and $25 for state filing. It is impossible to get it solved within an hour. My time worth more than $70/hour so I just go ahead and paid and filed.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is easy app to use It was easy to follow step by step instructions to complete tax returns
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax made it easy After realizing I had not included certain income it was fast and easy to file an amended return
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is easy and fast I have used TurboTax once before and I am in love with it. It is quick, easy and very helpful while filling for taxes.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax was ok, not as good as last year, The rep said he had alot of customers on the line. He was not very helpful.
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo Tax I don't stress about my taxes anymore. Turbo Tax walks me through with questions I can easily answer.
Date published: 2023-04-18
Rated 3 out of 5 by from Too expensive I thought it was easy to use but expensive. Some parts were a little confusing.
Date published: 2023-04-18
Rated 5 out of 5 by from I DON'T LIKE BEING FORCED TO WRITE SOMETHING!!!!!! NO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-18
Rated 3 out of 5 by from Multiple Errors in transfer of info to PA Return Every year, TurboTax messes up the transfer of capital gains information from the Federal to Pennsylvania returns. In preparing the Federal return, we are asked to identify transactions as taxpayer, spouse or joint. This is important for Pennsylvania because losses by one spouse cannot be used to offset gains by the other spouse. Every year, however, transactions carefully labeled for one spouse or the other in preparing the Federal return are jumbled and miscombined in transferring them to the Pennsylvania return. The result is that you have to waste a significant amount of time overriding and correcting transactions in the Pennsylvania return. This isn't rocket science. If a transaction is identified for one spouse in the Federal return, why can't that identification transfer to the Federal return without being screwed up?????
Date published: 2023-04-18
Rated 4 out of 5 by from Hopeful Turbotax was as easy as advertised. Explanations were clear and the opportunity to ask questions was very pleasurable. I did speak with a live expert and I think he did a marvelous job. So glad it wasn't an ibot!!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1010
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from always use turbo tax. this year had to pay twice i bought turbotax premier which should come with one free state. Somehow i was still charged $45 for the state tax prep and $25 for state filing. It is impossible to get it solved within an hour. My time worth more than $70/hour so I just go ahead and paid and filed.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is easy app to use It was easy to follow step by step instructions to complete tax returns
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax made it easy After realizing I had not included certain income it was fast and easy to file an amended return
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is easy and fast I have used TurboTax once before and I am in love with it. It is quick, easy and very helpful while filling for taxes.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax was ok, not as good as last year, The rep said he had alot of customers on the line. He was not very helpful.
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo Tax I don't stress about my taxes anymore. Turbo Tax walks me through with questions I can easily answer.
Date published: 2023-04-18
Rated 3 out of 5 by from Too expensive I thought it was easy to use but expensive. Some parts were a little confusing.
Date published: 2023-04-18
Rated 5 out of 5 by from I DON'T LIKE BEING FORCED TO WRITE SOMETHING!!!!!! NO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-18
Rated 3 out of 5 by from Multiple Errors in transfer of info to PA Return Every year, TurboTax messes up the transfer of capital gains information from the Federal to Pennsylvania returns. In preparing the Federal return, we are asked to identify transactions as taxpayer, spouse or joint. This is important for Pennsylvania because losses by one spouse cannot be used to offset gains by the other spouse. Every year, however, transactions carefully labeled for one spouse or the other in preparing the Federal return are jumbled and miscombined in transferring them to the Pennsylvania return. The result is that you have to waste a significant amount of time overriding and correcting transactions in the Pennsylvania return. This isn't rocket science. If a transaction is identified for one spouse in the Federal return, why can't that identification transfer to the Federal return without being screwed up?????
Date published: 2023-04-18
Rated 4 out of 5 by from Hopeful Turbotax was as easy as advertised. Explanations were clear and the opportunity to ask questions was very pleasurable. I did speak with a live expert and I think he did a marvelous job. So glad it wasn't an ibot!!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1010