TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 1 out of 5 by akkrause from Unreliable Turbotax efiled the wrong values to the IRS and cost me thousands in federal refund. Because there was no penalty or interest charged, Intuit would not correct it. I had to mail an amended return.
Date published: 2023-09-12
Rated 5 out of 5 by Jen1200 from Long time satisfied customer We have used Turbotax for over 20 years. It gets easier every year. Thank you.
Date published: 2023-09-12
Rated 4 out of 5 by frc1982 from Glitchy, but fixed with update I tried to get the balance sheet and other forms to balance but they wouldn't even though I knew the numbers were correct. Finally, an update was pushed through and fixed everything. Otherwise great to work with, glitches are frustrating.
Date published: 2023-09-12
Rated 3 out of 5 by Mrudula from Customer service bad Not happy with customer service even to ask minor questions
Date published: 2023-09-12
Rated 3 out of 5 by Cheerfullcherub from not so straight forward 2022 version had me going in lots of circles. All previous years were simple and easy to navigate. Not 2022. Overly complicated.
Date published: 2023-09-12
Rated 5 out of 5 by CATMUR from Greeat Product I have been using Intuit products for 25 years. Turbo Tax is great and easy to use!
Date published: 2023-09-12
Rated 5 out of 5 by Coriindallas from Kelly with TurboTax is my person of the year! I don't have enough words to express how grateful I am for Kelly's help. Due to a error on my part, filing for 2022 was a nightmare and it took so much work to fix my bookkeeping and then file taxes. Kelly was so knowledgeable, patient, and encouraging. I wish TurboTax had a feature where you could request to work with the same professional year after year. I have used TurboTax for personal taxes since the first year I ever had to file taxes, but this was the first year as an S-Corp. Kelly educated me on so much and truly went above and beyond what I expected, especially given that this is busy season for tax preparation and filing. Ultimately having to leave full service and move to business-assisted, I still felt completely supported was relieved and excited to finally complete and file my taxes. Thanks again, Kelly!
Date published: 2023-09-12
Rated 3 out of 5 by MADUCK from FEES ARE OVER THE TOP TURBO TAX HAS GOTTEN OVER EXTENSIVE WITH THEIR FEES.
Date published: 2023-09-12
Rated 1 out of 5 by bruce apple from hard to print estimated taxes I was not able to print estimated taxes. why not make it easier
Date published: 2023-09-12
Rated 5 out of 5 by Turb22 from Great My experience has been very rewarding and more than worth it.
All TurboTax® Offerings Reviews - Page 101
Date published: 2023-09-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by akkrause from Unreliable Turbotax efiled the wrong values to the IRS and cost me thousands in federal refund. Because there was no penalty or interest charged, Intuit would not correct it. I had to mail an amended return.
Date published: 2023-09-12
Rated 5 out of 5 by Jen1200 from Long time satisfied customer We have used Turbotax for over 20 years. It gets easier every year. Thank you.
Date published: 2023-09-12
Rated 4 out of 5 by frc1982 from Glitchy, but fixed with update I tried to get the balance sheet and other forms to balance but they wouldn't even though I knew the numbers were correct. Finally, an update was pushed through and fixed everything. Otherwise great to work with, glitches are frustrating.
Date published: 2023-09-12
Rated 3 out of 5 by Mrudula from Customer service bad Not happy with customer service even to ask minor questions
Date published: 2023-09-12
Rated 3 out of 5 by Cheerfullcherub from not so straight forward 2022 version had me going in lots of circles. All previous years were simple and easy to navigate. Not 2022. Overly complicated.
Date published: 2023-09-12
Rated 5 out of 5 by CATMUR from Greeat Product I have been using Intuit products for 25 years. Turbo Tax is great and easy to use!
Date published: 2023-09-12
Rated 5 out of 5 by Coriindallas from Kelly with TurboTax is my person of the year! I don't have enough words to express how grateful I am for Kelly's help. Due to a error on my part, filing for 2022 was a nightmare and it took so much work to fix my bookkeeping and then file taxes. Kelly was so knowledgeable, patient, and encouraging. I wish TurboTax had a feature where you could request to work with the same professional year after year. I have used TurboTax for personal taxes since the first year I ever had to file taxes, but this was the first year as an S-Corp. Kelly educated me on so much and truly went above and beyond what I expected, especially given that this is busy season for tax preparation and filing. Ultimately having to leave full service and move to business-assisted, I still felt completely supported was relieved and excited to finally complete and file my taxes. Thanks again, Kelly!
Date published: 2023-09-12
Rated 3 out of 5 by MADUCK from FEES ARE OVER THE TOP TURBO TAX HAS GOTTEN OVER EXTENSIVE WITH THEIR FEES.
Date published: 2023-09-12
Rated 1 out of 5 by bruce apple from hard to print estimated taxes I was not able to print estimated taxes. why not make it easier
Date published: 2023-09-12
Rated 5 out of 5 by Turb22 from Great My experience has been very rewarding and more than worth it.
All TurboTax® Offerings Reviews - Page 101
Date published: 2023-09-11