TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Unreliable Turbotax efiled the wrong values to the IRS and cost me thousands in federal refund. Because there was no penalty or interest charged, Intuit would not correct it. I had to mail an amended return.
Date published: 2023-09-12
Rated 5 out of 5 by from Long time satisfied customer We have used Turbotax for over 20 years. It gets easier every year. Thank you.
Date published: 2023-09-12
Rated 4 out of 5 by from Glitchy, but fixed with update I tried to get the balance sheet and other forms to balance but they wouldn't even though I knew the numbers were correct. Finally, an update was pushed through and fixed everything. Otherwise great to work with, glitches are frustrating.
Date published: 2023-09-12
Rated 3 out of 5 by from Customer service bad Not happy with customer service even to ask minor questions
Date published: 2023-09-12
Rated 3 out of 5 by from not so straight forward 2022 version had me going in lots of circles. All previous years were simple and easy to navigate. Not 2022. Overly complicated.
Date published: 2023-09-12
Rated 5 out of 5 by from Greeat Product I have been using Intuit products for 25 years. Turbo Tax is great and easy to use!
Date published: 2023-09-12
Rated 5 out of 5 by from Kelly with TurboTax is my person of the year! I don't have enough words to express how grateful I am for Kelly's help. Due to a error on my part, filing for 2022 was a nightmare and it took so much work to fix my bookkeeping and then file taxes. Kelly was so knowledgeable, patient, and encouraging. I wish TurboTax had a feature where you could request to work with the same professional year after year. I have used TurboTax for personal taxes since the first year I ever had to file taxes, but this was the first year as an S-Corp. Kelly educated me on so much and truly went above and beyond what I expected, especially given that this is busy season for tax preparation and filing. Ultimately having to leave full service and move to business-assisted, I still felt completely supported was relieved and excited to finally complete and file my taxes. Thanks again, Kelly!
Date published: 2023-09-12
Rated 3 out of 5 by from FEES ARE OVER THE TOP TURBO TAX HAS GOTTEN OVER EXTENSIVE WITH THEIR FEES.
Date published: 2023-09-12
Rated 1 out of 5 by from hard to print estimated taxes I was not able to print estimated taxes. why not make it easier
Date published: 2023-09-12
Rated 5 out of 5 by from Great My experience has been very rewarding and more than worth it.
Date published: 2023-09-11
All TurboTax® Offerings Reviews - Page 101
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Unreliable Turbotax efiled the wrong values to the IRS and cost me thousands in federal refund. Because there was no penalty or interest charged, Intuit would not correct it. I had to mail an amended return.
Date published: 2023-09-12
Rated 5 out of 5 by from Long time satisfied customer We have used Turbotax for over 20 years. It gets easier every year. Thank you.
Date published: 2023-09-12
Rated 4 out of 5 by from Glitchy, but fixed with update I tried to get the balance sheet and other forms to balance but they wouldn't even though I knew the numbers were correct. Finally, an update was pushed through and fixed everything. Otherwise great to work with, glitches are frustrating.
Date published: 2023-09-12
Rated 3 out of 5 by from Customer service bad Not happy with customer service even to ask minor questions
Date published: 2023-09-12
Rated 3 out of 5 by from not so straight forward 2022 version had me going in lots of circles. All previous years were simple and easy to navigate. Not 2022. Overly complicated.
Date published: 2023-09-12
Rated 5 out of 5 by from Greeat Product I have been using Intuit products for 25 years. Turbo Tax is great and easy to use!
Date published: 2023-09-12
Rated 5 out of 5 by from Kelly with TurboTax is my person of the year! I don't have enough words to express how grateful I am for Kelly's help. Due to a error on my part, filing for 2022 was a nightmare and it took so much work to fix my bookkeeping and then file taxes. Kelly was so knowledgeable, patient, and encouraging. I wish TurboTax had a feature where you could request to work with the same professional year after year. I have used TurboTax for personal taxes since the first year I ever had to file taxes, but this was the first year as an S-Corp. Kelly educated me on so much and truly went above and beyond what I expected, especially given that this is busy season for tax preparation and filing. Ultimately having to leave full service and move to business-assisted, I still felt completely supported was relieved and excited to finally complete and file my taxes. Thanks again, Kelly!
Date published: 2023-09-12
Rated 3 out of 5 by from FEES ARE OVER THE TOP TURBO TAX HAS GOTTEN OVER EXTENSIVE WITH THEIR FEES.
Date published: 2023-09-12
Rated 1 out of 5 by from hard to print estimated taxes I was not able to print estimated taxes. why not make it easier
Date published: 2023-09-12
Rated 5 out of 5 by from Great My experience has been very rewarding and more than worth it.
Date published: 2023-09-11
All TurboTax® Offerings Reviews - Page 101