TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Expert Service My taxes were more on the technical side where my spouse lived partially in another State along with one of us not getting our stimulus . I bombarded the Expert with questions and he answered all knowledgeably
Date published: 2021-03-03
Rated 5 out of 5 by from love it! Turbo tax is easy to use and very helpful I have used them for years.
Date published: 2021-03-03
Rated 5 out of 5 by from Great Deal It was very easy to use ...thanks.....I have used it for a few years now.
Date published: 2021-03-03
Rated 5 out of 5 by from Easy! I used another tax preparer online but this is the best.
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is vey awesome they were very helpful and walk me through it and they are willing to work with you
Date published: 2021-03-03
Rated 5 out of 5 by from Expert Help Is Amazing The program was having significant issues that forced me to clear browsing history and cached data several times. The tax questions I had were answered by a knowledgeable professional who helped me throughout the entire ordeal.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is amazing! It was simple and very user friendly. It made doing my taxes less stressful and it saved me a lot of time.
Date published: 2021-03-03
Rated 5 out of 5 by from highly recommend turbo tax SIMPLE AND STRAIGHT TO THE POINT I LOVE TURBO TAX!
Date published: 2021-03-03
Rated 5 out of 5 by from very good the on line support person excellent and very helpful
Date published: 2021-03-03
Rated 4 out of 5 by from Efficient, but yearly changes not always improved The program itself worked fine. But, I was unhappy that when I wanted to look at a form ( in this case, form 8960), I could not see it. I spent more than 2 hours all together with live expert (s) who should have known right off the bat that I could not see the forms I wanted until I paid for the program. Since I buy the program (premiere) every year anyhow, either the program itself, or the Live Experts, should have prompted me to buy the program at the beginning.... or when I was looking for the form.....I don't think the purchase option should be at the end
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 80
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Expert Service My taxes were more on the technical side where my spouse lived partially in another State along with one of us not getting our stimulus . I bombarded the Expert with questions and he answered all knowledgeably
Date published: 2021-03-03
Rated 5 out of 5 by from love it! Turbo tax is easy to use and very helpful I have used them for years.
Date published: 2021-03-03
Rated 5 out of 5 by from Great Deal It was very easy to use ...thanks.....I have used it for a few years now.
Date published: 2021-03-03
Rated 5 out of 5 by from Easy! I used another tax preparer online but this is the best.
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is vey awesome they were very helpful and walk me through it and they are willing to work with you
Date published: 2021-03-03
Rated 5 out of 5 by from Expert Help Is Amazing The program was having significant issues that forced me to clear browsing history and cached data several times. The tax questions I had were answered by a knowledgeable professional who helped me throughout the entire ordeal.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is amazing! It was simple and very user friendly. It made doing my taxes less stressful and it saved me a lot of time.
Date published: 2021-03-03
Rated 5 out of 5 by from highly recommend turbo tax SIMPLE AND STRAIGHT TO THE POINT I LOVE TURBO TAX!
Date published: 2021-03-03
Rated 5 out of 5 by from very good the on line support person excellent and very helpful
Date published: 2021-03-03
Rated 4 out of 5 by from Efficient, but yearly changes not always improved The program itself worked fine. But, I was unhappy that when I wanted to look at a form ( in this case, form 8960), I could not see it. I spent more than 2 hours all together with live expert (s) who should have known right off the bat that I could not see the forms I wanted until I paid for the program. Since I buy the program (premiere) every year anyhow, either the program itself, or the Live Experts, should have prompted me to buy the program at the beginning.... or when I was looking for the form.....I don't think the purchase option should be at the end
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 80