TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
Frenchie17 from
Turbo is the best
Great service everything went smooth and when I had questions my answers were right in front of me
Date published: 2023-05-13
Rated 5 out of 5 by
Donmims83 from
Turbo tax is awesome and simple
I have a great experience learning more about tax refunds
Date published: 2023-05-13
Rated 4 out of 5 by
Otis9 from
I LIKE TURBO TAX
We've used Turbo Tax for many years and are always pleased with the results, even when we have to pay. Disappointed this year that when it came to the point to file it charged me for my state return even though the version, I bought had a free state filing that I chose to use. I wanted to get this done so I paid for the state filing. This reason for 4 stars instead of 5.
Date published: 2023-05-13
Rated 5 out of 5 by
Dinah2022 from
Easy to navugate
Turbo Tax makes it easy to do your taxes and any changes after filing. Thank you!
Date published: 2023-05-13
Rated 5 out of 5 by
Bmfp from
Turbo tax is the bast
Because they help along the way and answer questions
Date published: 2023-05-13
Rated 1 out of 5 by
Elias_123 from
2019 E-file didn't succeed
2019 corporate e-file didn't succeed and there was no help troubleshooting it.
Date published: 2023-05-13
Rated 5 out of 5 by
Millie J from
efficent
It was very easy to use, I was able to pick up where we left off
Date published: 2023-05-13
Rated 3 out of 5 by
Cready from
Charge too much
Charged to much for what it was. So just curious to the expense.
Date published: 2023-05-13
Rated 4 out of 5 by
CptLeon from
Great for Federal, State and Business Taxes
I have been using Turbo Tax for a while now and have had an overall great experience. I can get my Federal, State, and Business taxes done very efficiently. I love that the system simply asks you questions and then fills in the forms appropriately. What it does not do well is cover many of the city and school district taxes which creates situations there. I am investigating other solutions for these situations but overall still a good experience.
Date published: 2023-05-13
Rated 4 out of 5 by
DaveP561 from
TurboTax works well
TurboTax makes tax filing easy. I had to file an amended return because I found an additional 1099-R document due to my former employer changing management institutions. I made the correction just after filing. It wasn't clear to me if I could start the amendment process from the exact return I filed or from the already corrected return. I've submitted but, not sure I did it correctly by starting with the corrected return.
All TurboTax® Offerings Reviews - Page 80
Date published: 2023-05-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Frenchie17 from
Turbo is the best
Great service everything went smooth and when I had questions my answers were right in front of me
Date published: 2023-05-13
Rated 5 out of 5 by
Donmims83 from
Turbo tax is awesome and simple
I have a great experience learning more about tax refunds
Date published: 2023-05-13
Rated 4 out of 5 by
Otis9 from
I LIKE TURBO TAX
We've used Turbo Tax for many years and are always pleased with the results, even when we have to pay. Disappointed this year that when it came to the point to file it charged me for my state return even though the version, I bought had a free state filing that I chose to use. I wanted to get this done so I paid for the state filing. This reason for 4 stars instead of 5.
Date published: 2023-05-13
Rated 5 out of 5 by
Dinah2022 from
Easy to navugate
Turbo Tax makes it easy to do your taxes and any changes after filing. Thank you!
Date published: 2023-05-13
Rated 5 out of 5 by
Bmfp from
Turbo tax is the bast
Because they help along the way and answer questions
Date published: 2023-05-13
Rated 1 out of 5 by
Elias_123 from
2019 E-file didn't succeed
2019 corporate e-file didn't succeed and there was no help troubleshooting it.
Date published: 2023-05-13
Rated 5 out of 5 by
Millie J from
efficent
It was very easy to use, I was able to pick up where we left off
Date published: 2023-05-13
Rated 3 out of 5 by
Cready from
Charge too much
Charged to much for what it was. So just curious to the expense.
Date published: 2023-05-13
Rated 4 out of 5 by
CptLeon from
Great for Federal, State and Business Taxes
I have been using Turbo Tax for a while now and have had an overall great experience. I can get my Federal, State, and Business taxes done very efficiently. I love that the system simply asks you questions and then fills in the forms appropriately. What it does not do well is cover many of the city and school district taxes which creates situations there. I am investigating other solutions for these situations but overall still a good experience.
Date published: 2023-05-13
Rated 4 out of 5 by
DaveP561 from
TurboTax works well
TurboTax makes tax filing easy. I had to file an amended return because I found an additional 1099-R document due to my former employer changing management institutions. I made the correction just after filing. It wasn't clear to me if I could start the amendment process from the exact return I filed or from the already corrected return. I've submitted but, not sure I did it correctly by starting with the corrected return.
All TurboTax® Offerings Reviews - Page 80
Date published: 2023-05-13