TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo is the best Great service everything went smooth and when I had questions my answers were right in front of me
Date published: 2023-05-13
Rated 5 out of 5 by from Turbo tax is awesome and simple I have a great experience learning more about tax refunds
Date published: 2023-05-13
Rated 4 out of 5 by from I LIKE TURBO TAX We've used Turbo Tax for many years and are always pleased with the results, even when we have to pay. Disappointed this year that when it came to the point to file it charged me for my state return even though the version, I bought had a free state filing that I chose to use. I wanted to get this done so I paid for the state filing. This reason for 4 stars instead of 5.
Date published: 2023-05-13
Rated 5 out of 5 by from Easy to navugate Turbo Tax makes it easy to do your taxes and any changes after filing. Thank you!
Date published: 2023-05-13
Rated 5 out of 5 by from Turbo tax is the bast Because they help along the way and answer questions
Date published: 2023-05-13
Rated 1 out of 5 by from 2019 E-file didn't succeed 2019 corporate e-file didn't succeed and there was no help troubleshooting it.
Date published: 2023-05-13
Rated 5 out of 5 by from efficent It was very easy to use, I was able to pick up where we left off
Date published: 2023-05-13
Rated 3 out of 5 by from Charge too much Charged to much for what it was. So just curious to the expense.
Date published: 2023-05-13
Rated 4 out of 5 by from Great for Federal, State and Business Taxes I have been using Turbo Tax for a while now and have had an overall great experience. I can get my Federal, State, and Business taxes done very efficiently. I love that the system simply asks you questions and then fills in the forms appropriately. What it does not do well is cover many of the city and school district taxes which creates situations there. I am investigating other solutions for these situations but overall still a good experience.
Date published: 2023-05-13
Rated 4 out of 5 by from TurboTax works well TurboTax makes tax filing easy. I had to file an amended return because I found an additional 1099-R document due to my former employer changing management institutions. I made the correction just after filing. It wasn't clear to me if I could start the amendment process from the exact return I filed or from the already corrected return. I've submitted but, not sure I did it correctly by starting with the corrected return.
Date published: 2023-05-13
All TurboTax® Offerings Reviews - Page 80
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo is the best Great service everything went smooth and when I had questions my answers were right in front of me
Date published: 2023-05-13
Rated 5 out of 5 by from Turbo tax is awesome and simple I have a great experience learning more about tax refunds
Date published: 2023-05-13
Rated 4 out of 5 by from I LIKE TURBO TAX We've used Turbo Tax for many years and are always pleased with the results, even when we have to pay. Disappointed this year that when it came to the point to file it charged me for my state return even though the version, I bought had a free state filing that I chose to use. I wanted to get this done so I paid for the state filing. This reason for 4 stars instead of 5.
Date published: 2023-05-13
Rated 5 out of 5 by from Easy to navugate Turbo Tax makes it easy to do your taxes and any changes after filing. Thank you!
Date published: 2023-05-13
Rated 5 out of 5 by from Turbo tax is the bast Because they help along the way and answer questions
Date published: 2023-05-13
Rated 1 out of 5 by from 2019 E-file didn't succeed 2019 corporate e-file didn't succeed and there was no help troubleshooting it.
Date published: 2023-05-13
Rated 5 out of 5 by from efficent It was very easy to use, I was able to pick up where we left off
Date published: 2023-05-13
Rated 3 out of 5 by from Charge too much Charged to much for what it was. So just curious to the expense.
Date published: 2023-05-13
Rated 4 out of 5 by from Great for Federal, State and Business Taxes I have been using Turbo Tax for a while now and have had an overall great experience. I can get my Federal, State, and Business taxes done very efficiently. I love that the system simply asks you questions and then fills in the forms appropriately. What it does not do well is cover many of the city and school district taxes which creates situations there. I am investigating other solutions for these situations but overall still a good experience.
Date published: 2023-05-13
Rated 4 out of 5 by from TurboTax works well TurboTax makes tax filing easy. I had to file an amended return because I found an additional 1099-R document due to my former employer changing management institutions. I made the correction just after filing. It wasn't clear to me if I could start the amendment process from the exact return I filed or from the already corrected return. I've submitted but, not sure I did it correctly by starting with the corrected return.
Date published: 2023-05-13
All TurboTax® Offerings Reviews - Page 80