TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Very Efficient!! I engaged with Donald. He was very knowledgeable and confident. The call didn’t take long because he was efficient. I’m happy with the service I received.,
Date published: 2021-02-24
Rated 1 out of 5 by from Hidden fees They tell you one thing, charge you another. I paid more to turbo tax than I did to my state.
Date published: 2021-02-24
Rated 4 out of 5 by from So many variables First time I did my taxes in a long time. Maybe 20 years since I did my own taxes. Hopefully we got it right.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy as Always TurboTax always makes everything so easy and thorough. Had something different on my taxes this year, but the question came up and I was able to fill in the blanks without a problem.
Date published: 2021-02-24
Rated 5 out of 5 by from Good is good let see if I don't have no problem this time
Date published: 2021-02-24
Rated 5 out of 5 by from Fast and awesome help options The help option helped me a lot when I ran into some issues that I have never ran into before. Also like how they changed the questions layout it made it much easier.
Date published: 2021-02-24
Rated 2 out of 5 by from Turbo tax windows 10 difficult and has hang ups Multiple times I can't get the program to run. Can't pay for state efile Turbotax hangs up no error message nothing. But I clicked on rate TurboTax and it opens the internet no problem? Why? Oh and the support online? I find threads that they moved and then nothing. I'm thinking next year try H&R Block
Date published: 2021-02-24
Rated 4 out of 5 by from Turbotax is Reliable Turbotax is awesome and super easy to use and file my taxes
Date published: 2021-02-24
Rated 4 out of 5 by from good deal for the price been using every year for many years good deal for the price can print out copies with printer
Date published: 2021-02-24
Rated 4 out of 5 by from Willie Cpa HELPFUL worked with Willie over the phone. he was very helpful. highly recommend him
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 740
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very Efficient!! I engaged with Donald. He was very knowledgeable and confident. The call didn’t take long because he was efficient. I’m happy with the service I received.,
Date published: 2021-02-24
Rated 1 out of 5 by from Hidden fees They tell you one thing, charge you another. I paid more to turbo tax than I did to my state.
Date published: 2021-02-24
Rated 4 out of 5 by from So many variables First time I did my taxes in a long time. Maybe 20 years since I did my own taxes. Hopefully we got it right.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy as Always TurboTax always makes everything so easy and thorough. Had something different on my taxes this year, but the question came up and I was able to fill in the blanks without a problem.
Date published: 2021-02-24
Rated 5 out of 5 by from Good is good let see if I don't have no problem this time
Date published: 2021-02-24
Rated 5 out of 5 by from Fast and awesome help options The help option helped me a lot when I ran into some issues that I have never ran into before. Also like how they changed the questions layout it made it much easier.
Date published: 2021-02-24
Rated 2 out of 5 by from Turbo tax windows 10 difficult and has hang ups Multiple times I can't get the program to run. Can't pay for state efile Turbotax hangs up no error message nothing. But I clicked on rate TurboTax and it opens the internet no problem? Why? Oh and the support online? I find threads that they moved and then nothing. I'm thinking next year try H&R Block
Date published: 2021-02-24
Rated 4 out of 5 by from Turbotax is Reliable Turbotax is awesome and super easy to use and file my taxes
Date published: 2021-02-24
Rated 4 out of 5 by from good deal for the price been using every year for many years good deal for the price can print out copies with printer
Date published: 2021-02-24
Rated 4 out of 5 by from Willie Cpa HELPFUL worked with Willie over the phone. he was very helpful. highly recommend him
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 740